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National Accounts Specialist – Bench
TriMark USANational Accounts Specialist providing support for managing national accounts and coordinating logistics. Collaborating with stakeholders to ensure customer satisfaction and efficiency.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and logistics management capabilities while effectively supporting national account activities. Proficient in data analysis and reporting to drive decision-making and strategy development.
Highest-signal resume keywords
Customer ServiceLogistics ManagementNational Accounts CoordinationData AnalysisCFSP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryQuote GenerationData AnalysisLogistics CoordinationVendor Negotiation
Soft Skills
CollaborationProblem SolvingCommunication
Tools & Technologies
Third-Party Facility Management SoftwareMicrosoft OutlookMicrosoft ExcelMicrosoft Word
Certifications & Qualifications
CFSP Certification
Industry Keywords
FoodserviceHospitalityRestaurant IndustryNational Accounts
About the role
Key responsibilities & impact- Assist National Accounts Coordinators and Sales Representatives in managing national accounts, providing timely and accurate support for customer inquiries and requests.
- Collaborate closely with internal and external stakeholders to ensure the successful execution of national account activities.
- Support the generation of accurate quotes for national accounts, reviewing vendor quotes and providing assistance in negotiating discounts when applicable.
- Assist with the order entry process, ensuring timely and accurate processing of orders while adhering to customer requirements and deadlines.
- Assist in coordinating logistics for national account shipments, deliveries, and equipment installations, liaising with vendors, carriers, installers, and customers as needed.
- Utilize third-party facility management software to track and manage orders, shipments, and installations.
- Assist in addressing and resolving customer equipment issues, escalating complex issues to senior team members or other departments as necessary.
- Provide prompt and professional customer support, ensuring timely resolution of inquiries and concerns.
- Maintain and analyze data related to national account quotes, orders, and installations, identifying trends, discrepancies, and areas for improvement.
- Prepare regular reports and updates for National Accounts Coordinators and management to support decision-making and strategy development.
Requirements
What you’ll need- High School Diploma, or equivalent military or practical experience.
- 2 – 4 years of experience in the foodservice/hospitality/restaurant industry, with exposure to national accounts coordination or similar role.
- Completion of CFSP Test within the first 3 years of employment; CFSP Certification preferred.
- Demonstrated ability to provide excellent customer service, manage logistics, and support national account activities effectively.
- Proficient in Microsoft Outlook, Excel, and Word, with the ability to learn and utilize database and quoting software.
- Ability to successfully pass a background check post offer acceptance.
Benefits
Comp & perks- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program