National Accounts Specialist

TriMark USA

Remote National Accounts Specialist supporting foodservice equipment sales and national-account customers. Handling quotes, orders, logistics, installations, issue resolution, and reporting.

Posted 8/5/2026full-timeRemote • Florida, North Carolina, Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing national accounts, providing exceptional customer service, and coordinating logistics within the foodservice industry. Proficient in data analysis and reporting to identify trends and improve operational efficiency.

Highest-signal resume keywords

National Accounts CoordinationCustomer Service ExcellenceLogistics ManagementCFSP CertificationMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order EntryData AnalysisQuoting Software ProficiencyFoodservice Equipment KnowledgeVendor Negotiation

Soft Skills

Organizational SkillsProblem-Solving SkillsVerbal CommunicationWritten CommunicationCollaboration

Tools & Technologies

Third-Party Facility Management SoftwareMicrosoft OutlookMicrosoft Word

Certifications & Qualifications

CFSP Certification

Industry Keywords

Foodservice IndustryHospitalityRestaurant IndustryNational AccountsBest Practices

About the role

Key responsibilities & impact

Report to the Sales Director
Provide specialized support to National Accounts Coordinators and Sales Representatives in managing national accounts
Respond to customer inquiries and requests
Collaborate with internal and external stakeholders on national account activities
Generate accurate quotes, review vendor quotes, and assist with negotiating discounts when applicable
Assist with timely and accurate order entry while following customer requirements and deadlines
Coordinate logistics for shipments, deliveries, and equipment installations with vendors, carriers, installers, and customers
Use third-party facility management software to track and manage orders, shipments, and installations
Address and resolve customer equipment issues, escalating complex issues as needed
Provide prompt and professional customer support
Maintain and analyze data related to quotes, orders, and installations
Identify trends, discrepancies, and improvement opportunities
Prepare regular reports and updates for coordinators and management

Requirements

What you’ll need

High School Diploma, or equivalent military or practical experience
2–4 years of experience in the foodservice, hospitality, or restaurant industry
Exposure to national accounts coordination or a similar role
CFSP Test completion within the first 3 years of employment; CFSP Certification preferred
Demonstrated ability to provide excellent customer service, manage logistics, and support national account activities
Proficiency in Microsoft Outlook, Excel, and Word
Ability to learn and use database and quoting software
Understanding of foodservice equipment, industry standards, and best practices
Strong organizational, analytical, problem-solving, verbal communication, and written communication skills
Ability to work collaboratively with coordinators, sales representatives, and cross-functional teams
Ability to successfully pass a background check after offer acceptance

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Tuition reimbursement
Pet insurance
Legal insurance
401k
Community Service Day
Spotlight Awards
CFSP Prep Certification Program