Delegation Oversight Auditor I
Gold Coast Health Plan
Clinical Support Specialist
Trillium Health Resources
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteSalary
💰 $36,359 - $42,203 per year
Job Level
Junior
About the role
- Provide confidential administrative and specialist support to the Clinical Support Services Department
- Assist with daily operations and planning and provide administrative assistance with projects or assignments
- Assist with data entry, reconciling, tracking for Ombudsman requests, SNOW tickets, PCP/Provider Request for CM Name or Assistance referrals, and NEMT tickets
- Communicate with providers on requests/inquiries to identify members’ care managers
- Process primary care physician and provider requests for care manager name or assignment referrals
- Monitor and provide follow-up on all Clinical Support Team referrals and referral status
- Provide specialist support for the oversight and day-to-day management of fleet vehicles assigned to the Care Management unit and staff
Requirements
- High School diploma or GED
- Minimum one (1) year clerical experience or equivalent combination of education/experience
- Must have a valid driver’s license
- Must reside within North Carolina
- Must be able to travel within catchment as required
- Preferred: Experience in assisting a senior executive and four (4) years of clerical and office management experience
- Preferred: Experience working in a Managed Care Organization
