Gold Coast Health Plan

Delegation Oversight Auditor I

Gold Coast Health Plan

full-time

Posted on:

Location: California • 🇺🇸 United States

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Salary

💰 $73,500 - $110,250 per year

Job Level

Mid-LevelSenior

About the role

  • Lead, coordinate and perform pre-delegation and routine audits for delegates related to clinical program oversight
  • Coordinate scheduling of audits, develop audit findings, aggregate and analyze results, and write audit reports including corrective action plans (CAPs)
  • Assist in development and implementation of quality improvement, remediation plans and CAPs based on risk analysis and audit findings
  • Maintain accurate recordkeeping of all audits and ensure deadlines are met
  • Oversee and assist in revision of delegation oversight audit tools per ICE, NCQA, Plan policies, State and Federal guidance
  • Provide training, education, and consultation to delegates as necessary
  • Collaborate with Delegation Oversight staff and Health Services to develop Joint Operations Meeting (JOM) agendas
  • Present at Compliance Committee, Quality Improvement Committee, and create memos, charts and graphs for presentations
  • Monitor delegated activities to ensure compliance with NCQA, CMS and State Medicaid requirements and delegation agreements
  • Support Audit projects with clinical components and assist with regulatory audit preparation and coordination
  • Serve as liaison between subcontracted providers and the Plan; support the compliance department and convey regulatory requirements

Requirements

  • High School Graduate or General Education Degree (GED) required
  • Bachelor’s Degree (four-year college or technical school) required; fields: BSN, Business, Health Sciences, Managed Care
  • Equivalent in lieu of degree: will accept four years of experience in any combination of academic education, professional training, or work experience
  • 5+ years of experience in a clinical setting performing Audit, Utilization Review, Delegation Oversight Auditing and UM activities
  • 1–2+ years of Audit experience preferred
  • 5+ years NCQA, CMS, and/or state Medicaid UM auditing experience
  • 3+ years supporting, training, and mentoring others in Managed Care clinical functions (prior authorization, medical record reviews, care management, member grievances, quality reviews)
  • Project Management experience preferred
  • Advanced proficiency in Microsoft Word, Excel, Access, and PowerPoint
  • Preferred certifications: CMAS, CPHM, CPHQ, CPUR, CCM, RN
  • Ability to establish and maintain strong working relationships with delegated entities
  • Ability to maintain detailed and accurate records, follow directions, prepare agendas, and transcribe minutes
  • Ability to work effectively under pressure and handle public contact; strong judgment, communication, presentation, and interpersonal skills
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