Customer Success Manager

• Own a portfolio of enterprise accounts, conducting strategic business reviews and proactively managing account health to maximize retention and satisfaction
• Lead end-to-end onboarding for new enterprise clients, coordinating cross-functional teams and ensuring seamless program launches
• Drive revenue growth through strategic upsell and cross-sell initiatives, managing contract negotiations and securing long-term partnerships
• Act as the voice of the customer internally, collaborating with Product to influence roadmap decisions

Senior Customer Success Manager

Head of Customer Success

Senior Customer Success Manager

Customer Success Manager, Large & Enterprise

Customer Success Associate

Customer Success Associate