Head of Partnerships
Corsearch
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Senior Customer Success Manager
Tremendous
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 - $220,000 per year
Job Level
Senior
About the role
- Own a portfolio of enterprise accounts, conducting strategic business reviews and proactively managing account health to maximize retention and satisfaction
- Lead end-to-end onboarding for new enterprise clients, coordinating cross-functional teams and ensuring seamless program launches
- Drive revenue growth through strategic upsell and cross-sell initiatives, managing contract negotiations and securing long-term partnerships
- Act as the voice of the customer internally, collaborating with Product to influence roadmap decisions
Requirements
- 5+ years of experience in Customer Success, Account Management, with 2+ years focused on enterprise accounts
- Proven track record of managing complex client relationships and driving measurable retention and expansion outcomes
- Experience at a high-growth B2B startup strongly preferred
- Strong analytical and problem-solving abilities with attention to detail
- Excellent communication skills with the ability to build rapport at all levels of an organization
