Travelers

Vice President

• Develop and lead nationwide strategies for Claim Large Loss Property unit with full accountability for performance, budget, global line of business coverage resolution, and efficient management of allocated loss adjustment expenses while providing leadership to achieve talent development, engagement, business results, and resource optimization.
• Independently manage property claims meeting Major Case Unit Referral Guidelines with designated authority up to $15MM and secure additional authority directly from Claim EVP for cases exceeding $15MM, as appropriate.
• Oversee cases routinely valued in tens of millions of dollars, occasionally exceeding $100MM.
• Maintain direct contact with agents, brokers, lawyers, and other external parties on complex claim resolution.
• Ensure timely and cost-effective resolution of claims with anticipated exposure exceeding $1MM and directly negotiate complex claims (significant dollar exposure, class actions, etc.) with external parties.
• Evaluate the most severe and complex claims with active involvement in coverage, liability, and damages analysis and provide claim-handling guidance, recommendations, and strategies to appropriate claim professionals.
• Partner with Claim University to identify, develop, and present training programs that optimize field and unit claim handling effectiveness.
• Train and develop claim professionals.
• Deliver technical and coverage expertise to broader property organization to ensure product consistency.
• Perform other duties as assigned.

VP, Property Major Case, Large Loss

Recruitment

• Work with the Talent Acquisition (TA) and Talent Management (TM) stakeholders to provide support for technology enhancements, project management, vendor management and analytics.
• Support the prioritization of initiatives, manage timelines, and influence business partners to meet deadlines and advance critical projects.
• Build and maintain relationships with HR Operations, HR Technology, HR communications, Legal, Employee Relations and Procurement.
• Ensure Recruiting and Talent Management programs and processes are communicated in a strategic, efficient, and effective manner.
• Define key Talent Acquisition and Talent Management operational metrics and monitor trends.
• Participate in the roll out of new functionality in Workday and other HR Technologies including development of requirements and user acceptance testing.
• Provide support for recruiters and Talent Management Practice Leads on the usage of these tools including the development of training as needed.
• Perform other duties as assigned.

Manager, Talent Acquisition – Talent Management Operations

Risk

• Provide the Underwriter with account knowledge as it relates to hazards, controls, and management.
• Evaluate how a company identifies and manages their inherent risk factors.
• Differentiate the account from others in similar classes of business.
• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Travel to customers, which may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete risk assessment evaluations for moderate to high complex accounts with potential for severe losses, multi-location companies, and larger fleet exposures and generally business with significant exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources.
• Stay current with technical subject matters, regulatory environment and emerging issues.
• Create a valued customer experience through each assessment and service encounter.

Risk Control Technical Consultant – Construction

Account Executive

• Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
• Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence agency partners through effective communication and negotiation skills.
• Collaborate with internal teams, such as, Product and Underwriting to ensure alignment of sales strategies with business objectives.
• Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines.
• May identify book transfer opportunities.
• Develop knowledge of competitor products and capabilities and local market trends.
• Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
• Perform other duties as assigned.

Senior Sales Executive

General Counsel

• Provides counsel to senior management on complex legal issues within a respective line of business or practice area.
• Negotiates with clients or management and/or attempts to influence leaders at all levels regarding matters of significance to the legal community.
• Researches legal principles and precedents within area of specialization or expertise.
• Proactively identifies and communicates risk to internal and/or external customers and provides recommendations on how to mitigate that risk.
• Drafts, negotiates and executes legal documents.
• Maintains awareness of external judicial climate and legal developments.
• Builds and maintains strong internal and external client relationships.
• Acts as a mentor and coach to less senior attorneys and/or paralegal/staff.
• May prepare or review annual legal fees budget for assigned matters.
• Review invoices from outside counsel and recommend adjustments.
• Within authority level, approve invoices.
• Makes effective use of technology and automation in the practice of law.
• Perform other duties as assigned.

Senior Counsel – Bond & Specialty Insurance

Insurance

• Responsible for architecture within a specific segment or domain for a single business unit.
• Provide architectural direction on technical patterns.
• Contribute to defining target state technology architecture and roadmaps.
• Conduct hands-on prototyping and technology proof of concepts.
• Partner in the execution of proof of technologies.
• Contribute to target state architecture and roadmaps.
• Support technology modernization initiatives.
• Help minimize technical debt through continuous transformation.
• Build foundational relationships and encourage buy-in.
• Perform other duties as assigned.

Architect – Personal Insurance Cross-Domain Architecture

Underwriter

• Manage the profitability, growth, and retention of business within a location or region.
• Partner with RVP to develop and implement business strategies to effectively achieve profit and growth objectives.
• Effectively manage local strategies, objectives and tactics concerning relationships with brokers and agencies.
• Underwrite and skillfully negotiate the most complex, at-risk, or hard-to-close deals.
• Occasionally negotiate and procure reinsurance to underwrite complex accounts.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales strategies and identify cross-selling opportunities.
• Regularly meet in person with agents and brokers and have the ability to travel to these meetings.
• Provide strategic direction and support for team and take responsibility for coaching, training, and performance management.
• Perform other duties as assigned.

Managing Director – Underwriting Director, National Property

Analyst

• Manage the profitability, growth, and retention of a typically smaller assigned book of business.
• Underwrite and negotiate routine customer accounts to minimize risk and maximize profitability.
• Partner with leadership, execute business unit underwriting strategies across your book of business to achieve profit and growth objectives.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
• Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite.
• Identify and capture new business opportunities using consultative marketing and sales skills.

Construction Surety Underwriter, Financial Analyst – Associate Account Executive

Product Manager

• Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accepting final product output with a focus on achievement of defined outcomes.
• Drive continuous discovery — proactively synthesizing customer insights, data signals, and business strategy to surface high-value hypotheses and inform the team roadmap.
• Effectively manage a backlog of deliverables and capabilities, including test-and-learn experimentation targeted at validating hypotheses, measuring performance against OKRs, and adjusting the roadmap accordingly.
• Translate business strategies and needs into execution-ready work for an Agile product team; define team goals and strategy ensuring alignment with circle and value stream vision; articulate goals and strategy effectively to key stakeholders, Circle Leads, and team members.
• Act as voice of the end-user; develop deep customer understanding through proactive feedback loops, ensuring needs and acceptance criteria are clearly defined and met.
• Own team backlog including prioritization and refinement; make trade-off decisions to maximize value, bringing clear proposals with supporting evidence to stakeholders.
• Optimize value by setting objectives and key results (OKRs) for solutions, tracking leading and lagging indicators to assess progress and inform investment decisions.
• Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks; champion continuous improvement in team process and delivery practices.
• Partner with key leaders and peers to determine resources required to achieve defined business outcomes, including opportunities to leverage emerging technologies such as AI to drive efficiency and customer value.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned.

Director, Agile Product Owner

People Operations

• Direct the team in determining and using appropriate techniques that may include diagnostic analysis, active monitoring and/or multivariate modeling methods that can be used to influence strategic business decisions by balancing constraints and opportunities.
• Be a mentor or resource for less experienced analytic talent, onboard new employees and interns, and provide support for recruiting and talent assessment efforts.
• Explore and implement new data and analytic tools, techniques and industry best practices to apply to business problems.
• Interpret and synthesize findings across multiple analyses and influence optimal business action based on balancing business constraints and analytical findings.
• Build organizational partnerships across lines and functional teams to define and inform key strategic decisions.
• Ensure sound data strategy, quality, and coding best practices and bring recommendations and suggestions for improvements to supporting areas.
• Perform other duties as assigned.

Director, Decision Science – Corporate & People Analytics

Full-stack Engineer

• Design and implement scalable solutions for technical requirements of intermediate complexity.
• Collaborate across teams to analyze, assess, and contribute to the design of complex solutions, demonstrating strong communication and problem-solving skills.
• Work autonomously within team guidelines to tackle cutting-edge challenges while contributing to our collaborative environment.
• Proactively expand your technical knowledge and capabilities through continuous learning opportunities.
• Contribute to innovation initiatives and technology advancement efforts.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other responsibilities as assigned.

Software Engineer II – AI Assistant Enablement

Architect

• Responsible for leading one or more architecture teams within one or more segments or domains for a single business unit.
• Define target state technology architecture and roadmaps.
• Ensure alignment of initiatives to target state, enterprise standards and business objectives.
• Proactively identify opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterprise.
• Define and lead technology proof of concepts to ensure feasibility of new technology architecture solutions.
• Responsible for leading an architecture team within Bond and Specialty Insurance division.
• Define and execute the strategic architecture roadmap for platform modernization of Management Liability and Cyber products.
• Drive a cohesive domain architecture and integration strategy (for APIs, Events, Agents) across Product, Underwriting, Pricing, and Specialty Cyber domains.
• Drive continuous technology transformation and modernization, including to minimize technical debt.
• Provide thought leadership in pursuit of modern architecture principles and technology modernization.
• Collaborate with and influence leadership within Technology and Business to develop architecture priorities and direction to enable business imperatives.
• Optimize talent strategy to ensure proper mix of resources.
• Proactively attract, develop, engage, and retain high performing talent.
• Set clear goals, provide ongoing feedback, and hold talent accountable.
• Promptly address performance issues.
• Ensure proper alignment of team skills with technology direction and execution proof of technologies.
• Prepare and deliver communications to convey architectural direction.
• Drive strategic relationships and champion buy-in.

Senior Director, Product Architecture

• Responsible for leading the Cross-Domain architecture team within Bond & Specialty Insurance, spanning shared platforms and integration capabilities that serve multiple business lines and align with enterprise technology divisions.
• Define target state technology architecture and roadmaps.
• Serve as primary architecture liaison to Prod & Tech Value Stream and Customer Value Stream leadership.
• Drive cross-domain architecture decisions that affect multiple business lines.
• Ensure alignment of initiatives to target state, enterprise standards and business objectives.
• Identify opportunities to capitalize on technology advances.
• Champion adoption of Agentic AI/ML, cloud-native, and event-driven architecture patterns.
• Define and lead technology proof of concepts.
• Collaborate with Technology and Business leadership to develop architecture priorities and direction.
• Optimize talent strategy to ensure proper mix of resources.

Director, Bond and Specialty Insurance Architecture

Human Resources

• Serve as a strategic advisor to business leaders on complex HR and organizational challenges.
• Participate in business planning and management processes; translate business strategy into people strategies that support major initiatives.
• Lead change leadership/management and team effectiveness efforts as the organization evolves through transformation.
• Identify and address organizational design needs, workforce planning gaps, and leadership capability opportunities.
• Continuously assess talent pools, competency readiness, and bench strength across business areas—championing a 'right person, right job, right time' philosophy.
• Partner with leadership to identify, develop, and retain key talent; develop proactive strategies to mitigate attrition risk.
• Champion enterprise hiring, development, and advancement practices.
• Consult with Compensation and business partners on compensation decisions and communications, ensuring alignment with pay-for-performance philosophy.
• Oversee the performance management cycle, ensuring quality, timeliness, and equitable outcomes.
• Provide guidance to managers on effective performance practices and employee development conversations.
• Maintain a positive, fair, and inclusive work environment; proactively identify and resolve potential employee relations issues.
• In partnership with Employee Relations and Legal, advise and coach managers on sensitive or complex employee matters, balancing legal risk with business needs.
• Conduct investigations, site assessments, and informal dispute resolutions with objectivity and sound judgment.
• Partner with Talent Acquisition to ensure qualified candidate pools for roles.
• Advise on job design, core competency frameworks, and skill requirements to ensure consistency and market alignment.
• Identify staffing trends and proactively flag workforce risks and opportunities to leadership.
• Serve as a trusted coach and resource for HR colleagues and business managers alike.

AVP – Human Resources

• Acquire and develop knowledge on how to apply effective litigation/negotiation skills.
• Conduct legal research and demonstrate effective and persuasive legal writing and presentation skills.
• Draft pleadings, motions, briefs, discovery and other file documents under the supervision of experienced counsel.
• Attend court events, depositions, and other appointments with or under the supervision of experienced counsel.
• Provide case analysis and recommendations to insured clients and claim partners on file handling strategy.
• Build and maintain strong internal and external client and business partner relationships.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.