Travelers

Director

• Manage the profitability, growth, and retention of business within a location or region.
• Partner with RVP to develop and implement business strategies to effectively achieve profit and growth objectives.
• Effectively manage local strategies, objectives and tactics concerning relationships with brokers and agencies.
• Underwrite and skillfully negotiate the most complex, at-risk, or hard-to-close deals.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales strategies and identify cross-selling opportunities.
• Regularly meet in person with agents and brokers and have the ability to travel to these meetings.
• Provide strategic direction and support for team and take responsibility for coaching, training, and performance management.
• Perform other duties as assigned.

Commercial Accounts Managing Director

General Counsel

• Develop and apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft pleadings, motions, briefs, discovery and other documents.
• Attend court events, depositions, trials, and other appointments independently.
• Provide case analysis and recommendations to insured clients and claim partners on file handling strategies.
• Build and maintain strong internal and external client and business partner relationships.
• Provide advice and training to Claim partners and clients.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Counsel – Liability

Risk

• Work with Underwriting and operations to support catastrophe risk data processing and ensure any issues are resolved in line with reporting and project deadlines.
• Perform basic analysis on exposure movements and aggregations.
• Work to build up knowledge of CAT Ecosystem modelling for metrics, reports and exposure data.
• Support the Pre U/W CAT modelling process.
• Support the refresh of basic analytical processes and exposure management monitoring.
• Provide training on aggregate data entry and ensure that standard operating procedures are maintained for in-house tasks as well as outsourced data processing.
• Support the data processing on more complex cases that cannot be completed by the operations department.
• Perform other duties as assigned.

Junior Catastrophe Risk Analyst

• Provide the Underwriter with account knowledge as it relates to hazards, controls, and management.
• Evaluate how a company identifies and manages their inherent risk factors.
• Differentiate the account from others in similar classes of business.
• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Travel to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all lines risk assessment evaluations for Construction industry related accounts with high complexity including challenging products liability exposures with potential for the most severe losses, largest multi-location companies, and largest fleet exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources.
• Stay current with technical subject matters, regulatory environment and emerging issues.
• Subject Matter Expert in specialty area(s) (in such disciplines as Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics).
• Create a valued customer experience through each assessment and service encounter.
• Ability to maintain core Sr. RCC responsibilities while taking on higher level project work that impacts the RC organization or Travelers enterprise.

Senior Risk Control Consultant – Construction

Data Analyst

• Assist in the process of managing the availability, usability, integrity security and privacy of the data.
• Implement processes to assure data quality for business purposes.
• Perform moderately complex data profiling and analysis and communicate results in support of data quality processes.
• Meet with business customers to develop and maintain business data quality requirements and specifications.
• Perform intermediate to advanced metadata documentation, data lineage, data transformation rules in support of key program deliverables.
• Work with business customers to ensure appropriate naming definitions and standards are being followed.
• Participate in the creation of data models (e.g., entity design and population).
• Perform testing and validation of requirements and/or data management capabilities.
• Demonstrate and apply detailed understanding of overall data models, data relationships, mapping lineage and business rules.
• Create detailed test strategies and test plans.
• Perform moderately complex root cause analysis and resolution of business data issues.
• Gather information across the enterprise and use tools, processes, and workflows to capture knowledge and maintain its relevance.
• Assist with the designing the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data.
• Perform other duties as assigned.

Senior Consultant, Data Management – Data Analyst

Account Executive

• Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
• Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
• Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
• Facilitate agency appointments and build long-term relationships virtually.
• Prospect, onboard and set performance goals for new agencies, while providing training and support.
• May pre-qualify accounts as needed.
• Influence agency partners through effective communication and negotiation skills.
• Collaborate with internal teams, such as Product and Underwriting to ensure alignment of sales strategies with business objectives.
• Understand Travelers Enterprise focus and seizes opportunities to cross-sell Travelers products by discussing with business partners in other lines.
• May identify book transfer opportunities.
• Develop knowledge of competitor products and capabilities and local market trends.
• Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
• Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
• Perform other duties as assigned.

Inside Sales Executive

• In the handling of a caseload of predominantly moderate and higher exposure cases, including Major Case litigation matters depending on line of business, your responsibilities will include:
• Leverage pre-trial and trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct proficient to advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships, including accountability for managing client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Contributes to special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Counsel, Workers' Compensation

• Lead and manage the office within the line of business, practice group or satellite office, including acting as backup for Managing Counsel in absence of Managing Counsel.
• Ensure that the line of business, practice group or satellite provides outstanding advocacy to clients and achieves excellent results on own cases and those assigned to Counsel within the practice group.
• Assist in managing the office to meet all financial expectations of the program.
• Ensures office compliance with Staff Counsel reporting requirements, including monthly reports, productivity standards, Code of Conduct and company ethics initiatives and office best practices.
• Responsible for all talent management, including but not limited to staffing, performance management, ensuring engagement, professional development and compensation.
• Drive and promote a culture of inclusion, engagement, integrity, and teamwork designed to lead to successful and cost-effective results.
• Assign cases and initiatives to assigned Staff Counsel, matching experience, knowledge and skill level of attorneys, while adhering to specialization philosophy and established procedures.
• Maintain caseload expectations set by Managing Counsel, ensuring completion of, initial case analysis, litigation plans, case evaluations, summaries, legal research, pretrial reports, trial reports and other required items (all case handling guidelines) in a timely and quality manner.
• Develop and implement strategies to address any identified office development opportunities including prompt follow up and resolution of issues.
• Conduct training as needed.
• Maintain high quality standards and ensure excellent service to clients/customers by employing methods and strategies commensurate with the provision of high quality legal and customer services.
• Review files monthly focusing on quality as articulated on Quality Review Form. Use file review database. Provide feedback and coaching to attorneys.
• Assist with initiatives within the office and throughout the Staff Counsel program.
• Achieve desired results through effective advocacy and trial skills.
• Ensure clients are counseled effectively through prompt and appropriate communication, sharing expertise and legal advice to clients and other business partners on legal matters and changes in the law.
• Assist Managing Counsel in ensuring the office(s) adheres to high ethical standards of professionalism and integrity.
• Ensure office(s) compliance with all elements of Staff Counsel expectations.
• Handle an appropriate caseload as determined in consultation with the Managing Counsel.
• Support and collaborate with Managing Counsel around the analysis and utilization management information to drive performance and execute upon value proposition strategies, utilizing office resources and technology to assure a smooth workflow and cost effectiveness.
• Complete and submit all required reports, time records, expense reimbursements requests and other materials appropriate to performance of job duties in a timely manner.
• Serve as part of the Staff Counsel Leadership team by providing meaningful and thoughtful input to program-wide initiatives and by chairing committees on selected projects, participates in Regional Reviews and handles national projects, attend management meetings and contributes to Staff Counsel Program initiatives, as requested by Regional Counsel or Head of Staff Counsel.
• Understands the external legal, business and tort environment and keeps current on trends and issues affecting our business.
• Perform other duties as assigned.

Associate Managing Counsel – Workers Compensation

Consultant

• Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives.
• Collect and analyze financials of peer group members.
• Work closely with peer group host companies in preparation for peer group meetings.
• Coordinate with other PCA staff for meeting preparation, logistics, and follow-through.
• Conduct peer group meetings on time, on task, and with exceptional quality.
• Hold peer group members accountable for follow-through on group recommendations.
• Deliver limited one-on-one consulting to peer group members to assist in goal attainment.
• Actively seek one-on-one consulting opportunities within the assigned peer groups.
• Deliver additional one-on-one consulting as assigned.
• Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices.
• Maintain accurate member/client records.
• Coordinate closely with other functions to maximize member experience and lifetime value.
• Provide input into developing and maintaining the peer group program operations manual.
• Perform other duties as assigned.

Management Consultant – Commercial Construction Industry

Underwriter

• Under close supervision and as a participant in a structured training program, actively learns about underwriting philosophy, business unit products and strategies, negotiation, and relationship building.
• Handles renewal business under direct supervision and moves to developing new business as skills advance.
• Takes initiative for their own development.
• Takes on less complex underwriting of individual accounts and eventually a territory under supervision.
• Establishes effective relationships with customers, agents and brokers.
• Develops consultative sales and marketing skills through their interaction with agents/brokers and via coaching from their manager.
• Develops negotiation skills through their interaction with agents/brokers and via coaching from their manager.
• Develops planning and organization skills necessary to effectively manage desk and assume a territory.

Underwriting Professional Development Program, Commercial Accounts

• Provides counsel to senior management on complex legal issues within a respective line of business or practice area.
• Negotiates with clients or management and/or attempts to influence leaders at all levels regarding matters of significance to the legal community.
• Researches legal principles and precedents within area of specialization or expertise.
• Proactively identifies and communicates risk to internal and/or external customers and provides recommendations on how to mitigate that risk.
• Drafts, negotiates and executes legal documents.
• Maintains awareness of external judicial climate and legal developments.
• Builds and maintains strong internal and external client relationships.
• Acts as a mentor and coach to less senior attorneys and/or paralegal/staff.
• May prepare or review annual legal fees budget for assigned matters.
• Review invoices from outside counsel and recommend adjustments.
• Within authority level, approve invoices.
• Makes effective use of technology and automation in the practice of law.
• Perform other duties as assigned.

Senior Counsel, Claim Legal Property

• In the handling of a caseload of predominantly moderate and higher exposure cases, including Major Case litigation matters depending on line of business, your responsibilities will include: Leverage pre-trial and trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct proficient to advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships, including accountability for managing client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Contributes to special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Counsel, Claim

Data Scientist

• Collaborates with the Program Director in developing and executing recruitment and program strategies and policies.
• Screens potential candidates for the program and acts as the liaison with college relations on program issues and recruiting plans.
• Ensures appropriate systems are in place to attract, select, reward, train and motivate participants.
• Reviews proposed rotational assignments with managers to determine if their rotation assignments are appropriate for the Emerging Talent Programs.
• Coordinates the planning and communication of the rotation process to managers and participants.
• Responsible for the coaching and development of program participants through their program experience, including all HR management components such as talent calibration, performance management and compensation.
• Meets with managers to review participant performance reviews to ensure consistency of approach and to coach the manager in plans to address any shortcomings and work on development plans to address needs.
• Perform other duties as assigned.

Program Manager – Data Science Leadership Development Program

Operations

• Provide production support to various Web Access Management services supported by IAM, including, SiteMinder, Access Gateway, Okta, Profile Abstraction data provisioning, SSO certificates renewal.
• Provide production support for Identity Management services supported by IAM including Sailpoint IIQ, SailPoint nightly batch processes checkout, MFA.
• Setup and support Autosys batch jobs.
• Coordinate with different teams to close open issues by doing continuous follow ups.
• Provide support for all Identity & Access Management services by setting up changes, resolving incidents, investigating problem and complete service requests.
• Coordinate and communicate LOB impacting changes at cross LOB meetings.
• Implement changes during application change windows adhering to ECRM guidelines.

IAM Operations Engineer

• Build and foster an inclusive, engaging, and collaborative culture by encouraging and valuing diverse perspectives, creativity, and teamwork, enabling employees to bring their whole self to work.
• Establish and communicate clear expectations and engage in timely, consistent, and effective coaching and performance management; this includes attracting, motivating, developing, and retaining talent.
• Build and maintain positive and impactful relationships with internal and/or external partners and develop the ability to influence business outcomes.
• Assist in creating and executing the business strategy to enhance operational effectiveness and achieve business objectives.
• Contribute to the development of Key Performance Indicators (KPIs)/Objectives and Key Results (OKRs); monitor business result trends using KPIs/OKRs; proactively use data to analyze and manage team performance; ensure the appropriate utilization of available recognition programs.
• Monitor business operations to ensure compliance with SOX/regulatory requirements.
• Proactively identify opportunities and potentially lead initiatives to improve business processes and workflows; champion new approaches, methods, and technologies to drive innovation aligned with the business strategy.
• Create a culture that embraces change and strategically execute change management efforts.
• Lead or support projects and initiatives.
• Perform other duties as assigned.