Travelers

Financial Planning and Analysis

• Oversee the Financial Planning & Analysis function (60% time allocation): Prepare and present clear, insightful financial performance reports with the broader business, our leadership team, and board.
• Own the consolidation and presentation of our annual operating budget and ongoing forecasts.
• Support the Director of FP&A and VP of Finance in preparing scenario planning models and conducting sensitivity analysis to evaluate financial outcomes under various assumptions.
• Serve as the go-to finance partner for our support and shared service teams (like People, Legal, Engineering, etc), helping them with expense variance analysis and capitalization assessments.
• Partner with Data & Analytics team and other business functions to define and implement new metrics and KPIs as needed, ensuring measurability against our key financial levers.
• Manage the ongoing development, daily priorities, and work allocation of senior analyst on the team.
• Serve as the US Finance lead in delivering operational improvements related to our FP&A systems & data processes (20% time allocation): Collaborate with the Global Finance Change team to implement and optimize our Enterprise Performance Management system (OneStream) and associated data infrastructure.
• Ensure the accuracy, consistency, and reliability of financial data across all systems used for reporting and analysis.
• Identify and implement "quick wins" to automate financial reporting, consolidate data sources, and streamline planning processes leveraging AI and other suitable technology.
• Partner with senior functional leaders as required, ensuring operational decisions are aligned to our short and long term financial objectives (20% time allocation).

Senior FP&A Manager

Accounting Manager

• Lead the Month-End Process: Oversee the timely and accurate production of monthly financial reporting, ensuring all P&L, Balance Sheet, and Cash Flow statements are reconciled and reviewed.
• Operational Oversight: Partner closely with the transactional finance team (including Accounts Payable and Accountant) to coordinate workflow, review deliverables, and ensure the accurate execution of day-to-day operations.
• Financial Oversight: Review and approve complex journals and balance sheet reconciliations, ensuring high standards of accuracy and compliance with accounting standards.
• Audit & Compliance: Lead the preparation for year-end audits, acting as the primary liaison for external auditors and ensuring all statutory reporting requirements are met.
• Process Improvement: Drive the evolution of our internal control framework, identifying efficiencies in our financial controls and implementing automated solutions where possible.
• Cash Management: Oversee treasury functions, including short-term cash flow forecasting and the management of payment runs.
• Strategic Support: Carry out ad hoc financial modeling and project work as required by the Financial Controller and VP of Finance to support business growth.

General Counsel

• In the independent handling of a caseload of higher exposure cases and most complex litigation matters, including Major Case and Complex Claim depending on line of business, your responsibilities will include:
• Leverage trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships, including independent responsibility for managing client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Initiate special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Counsel, Workers' Compensation

Underwriter

• Actively monitoring the flow, health, and profitability of the entire book of business, including a deep focus on new business, renewals, geographic concentration, industry/class results, and product profitability across lines of business, distribution channels, state and territory, and industry/class-specific segments.
• Collaborating with MGA colleagues to research and interpret complex data, identifying growth opportunities through optimization and mitigating loss potential.
• Support Product Managers, Underwriters, and Actuaries in strategic execution.
• Collaborating closely with the Claims Program Manager to gather insights that inform Product and Underwriting teams for strategic portfolio action.
• Leading underwriting projects and making independent decisions to strengthen and develop the MGA portfolio.
• Supporting underwriting innovation and automation through strategic partnerships with digital product and insurance product teams.
• Serving as a Subject Matter Expert (SME) for partnership distribution, including marketing, coverage, and underwriting guidance on all lines of business.
• Building and maintaining strong relationships with key external stakeholders, including capacity providers and fronting carriers.
• Empowering and mentoring less experienced underwriters through active support, knowledge transfer, and continuous educational opportunities.

Portfolio Underwriting Manager, US MGA

Backend Engineer

• Perform analysis, design, development, and configuration functions as well as define technical requirements for assignments of intermediate complexity.
• Participate with team to perform analysis, assessment and resolution for defects and incidents of intermediate complexity and escalate appropriately.
• Work within guidelines set by team to independently tackle well-scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Perform other responsibilities as assigned.

Software Engineer I – Loss Sensitive, Java, Spring Boot, TypeScript, Node.js, AI

• Develop and apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft pleadings, motions, briefs, discovery and other documents.
• Attend court events, depositions, and other appointments independently.
• Provide case analysis and recommendations to insured clients and claim partners on file handling strategies.
• Build and maintain strong internal and external client and business partner relationships.
• Provide advice and training to Claim partners and clients.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Counsel, Claim

• Provide counsel to internal clients within the BSI business and support units on lower complexity legal issues.
• Proactively work with internal business partners to understand their business objectives and help them achieve those objectives in a compliant manner while also helping them mitigate any associated legal risks.
• Proactively identify legal risks impacting BSI and communicate those risks to Legal Services colleagues and internal business partners while also providing recommendations on how to mitigate such risks.
• Negotiate contract terms with external clients and advise internal business partners on the potential impact of proposed contract terms.
• Draft and/or prepare legal documents for execution.
• Draft new surety bond forms or update existing surety bond forms in furtherance of current business objectives and current legal requirements.
• Draft responses to external inquiries or requests.
• Review and analyze proposed/enacted/adopted laws or regulations for potential BSI impact.
• Conduct legal research related to issues impacting BSI and communicate research findings to Legal Services colleagues and BSI business partners in both verbal and written form.
• Maintain awareness of external legal climate and legal developments.
• Work on building strong internal relationships with our business partners and support those business partners in their efforts to build and maintain strong external client relationships.
• Make effective use of technology (including AI tools) in the practice of law.
• Perform other duties as assigned.

Associate Counsel, Bond & Specialty Insurance

Counsel – Workers Compensation

Operations

• Monitor daily compliance, quality, and service level agreement (SLA) performance across the LOA team and communicate findings and trends to team leader(s).
• Provide direct people leadership to LOA Associates and Representatives, owning all core leadership responsibilities, including selection, onboarding, training, development, performance management, and coaching.
• Own the monthly Dovetail quality review process for the LOA team, delivering coaching directly to employees and sharing findings with team leader(s).
• Serve as the primary escalation resource for all cases, coordinating with vendors, Employee Relations, HRBPs, and Legal while keeping team leadership informed of emerging issues and trends.
• Own new employee onboarding coordination for the LOA team, ensuring new hires have a structured training schedule and clear knowledge checks in place.
• Gather and consolidate process improvement opportunities across the LOA team, bringing prioritized recommendations to team leader(s) to inform the strategic roadmap.
• Produce a monthly operations summary for team leadership, highlighting trends, risks, and wins across the LOA team.
• Manage corporate audit requests and findings end-to-end, keeping team leader(s) informed throughout the process.
• Perform other duties as assigned.

Manager – Leave of Absence Operations

Director

• In partnership with team leadership, set the strategic vision and roadmap for the Leave of Absence Administration team, ensuring the function stays ahead of regulatory changes, evolving business priorities, and shifting employee experience expectations.
• Drive technology adoption and innovation for the LOA function, including AI, to automate processes, improve compliance accuracy, and enhance the employee experience through emerging tools.
• Own the end-to-end AbsenceSoft vendor relationship, including system governance, release accountability, and ongoing optimization in partnership with HR Technology.
• Partner with Benefits and Legal to establish standards for policy interpretation, new state leave implementation, and ensuring administration aligns with leave program design.
• Establish and maintain cross-functional alignment with the Contact Center, Payroll, and Benefits Administration leadership, defining shared SLAs, escalation protocols, and feedback loops focused on quality and employee experience.
• Monitor third-party administrator performance, escalating systemic vendor issues to the Benefits team; serve as the primary LOA point of contact for concerns beyond individual case resolution.
• Leverage analytics and program insights to develop and present data-driven recommendations for program improvements to senior leadership.
• Provide direct people leadership to a team of LOA employees, driving team culture, development, performance management, and the overall training strategy.
• Perform other duties as assigned.

Director, Leave of Absence

• Leverage pre-trial and trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct proficient to advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships, including accountability for managing client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Contributes to special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Associate Counsel

Full-stack Engineer

• Design and lead the delivery of production-grade AI-powered solutions across a range of engagement types — from sustained strategic initiatives requiring deep discovery, architecture ownership, and long-horizon planning, to rapid field engagements focused on integrating LOB workflows with enterprise AI platforms and validating feasibility through working prototypes.
• Drive technical decisions across multiple teams , establishing patterns and engineering standards that are adopted beyond the immediate team and serve as a reference for the broader organization.
• Lead stakeholder conversations with Lines of Business — translating complex technical capabilities into terms that communicate clear business value, and surfacing field intelligence that shapes strategic investment decisions and roadmap priorities.
• Apply production-hardened machine learning experience to the design and evaluation of AI systems — including model selection, fine-tuning, evaluation methodology, feature engineering, and the integration of traditional ML fundamentals alongside modern LLM-based approaches.
• Own the technical quality of what the team ships — driving adherence to nonfunctional requirements including modularity, scalability, observability, recoverability, and testability across all delivered capabilities.
• Mentor engineers across the team and beyond , setting the learning example, defining best practices, and building engineering capability at an organizational level.
• Advocate for and advance engineering practices across the value stream — including source code management, CI/CD standards, test automation, and modern engineering principles — with an expectation of alignment across teams, not just your own.
• Identify opportunities where technology can drive business value, think proactively two to three quarters ahead, and contribute to the technical strategy of the AI Products value stream.
• Participate in and lead Engineering Chapter events and cross-organizational technical forums, sharing knowledge in a discoverable and enterprise-accessible way.
• Perform other responsibilities as assigned.

Senior Software Engineer – Enterprise AI Products

Risk

• Provide the Underwriter with account knowledge as it relates to hazards, controls, and management.
• Evaluate how a company identifies and manages their inherent risk factors.
• Differentiate the account from others in similar classes of business.
• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers.
• Travel to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Evaluate and complete risk assessment evaluations for moderate to high complex construction, Inland Marine (builder’s risk, contractor’s equipment, and property), and Energy accounts with potential for severe losses, multi-location companies, and larger fleet exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources.
• Stay current with technical subject matters, regulatory environment and emerging issues.
• Create a valued customer experience through each assessment and service encounter.
• Perform other duties as assigned.

Risk Control Technical Consultant – Construction Safety

Product Manager

• Define, prioritize and ensure a ready backlog of work for a smaller scale product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
• Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
• Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads and team members.
• Act as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.
• Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
• Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
• Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
• Partner with Circle Leads and peers to effectively communicate resources required to achieve defined business outcomes.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned.

Product Owner

• Identify and support the development of underwriting and product strategies and solutions to improve existing processes and develop new capabilities to optimize business performance.
• Contribute to the implementation and enhancement of underwriting-centric capabilities in support of customer growth, retention, profitability, and underwriting excellence.
• Manage such initiatives through collaborative partnerships with Underwriting and other functional groups (i.e., Product Management, Actuarial, Operations, Risk Control, Claim, etc.).
• Serve as a subject matter expert for the Business Capabilities Office, Technology, and other functional partners in the development and implementation of capabilities, enhancements, and defect management.
• Support the execution, monitoring, and analysis of new business underwriting rules and triage processes, including data and analytics functions that inform rule performance and triage effectiveness.
• Perform other duties as assigned.