Account Manager – Bond & Specialty Insurance, Construction Services

Travelers

Account Manager handling Bond & Specialty Insurance in Construction Services at Travelers. Performing underwriting duties and processing applications as per procedural guidelines.

Posted 7/23/2026full-timeDowners Grove • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $52,600 - $86,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in insurance underwriting processes, including new business processing, policy document understanding, and effective communication with clients. Capable of managing procedural tasks and utilizing MS Office applications to support underwriting teams.

Highest-signal resume keywords

Insurance Industry ExperienceUnderwriting Instructions UnderstandingNew Business ProcessingMS Office ApplicationsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

New Business ProcessingPolicy Document UnderstandingFinancial Data Pre-PopulationCredit Report PullingBond Product ManagementMid-Term Changes ProcessingCancellations ProcessingSurety Riders ManagementAudit AssistanceQAP Form Setup

Soft Skills

Effective CommunicationCustomer Focus

Tools & Technologies

MS OfficeWindows

Certifications & Qualifications

Bachelor's DegreeHigh School Diploma or Equivalent

Industry Keywords

Insurance TermsUnderwritingMiddle MarketBond ProductsFinancial ReportsDelinquency MonitoringJoint VenturesCo-SuretiesProcedural KnowledgeService Excellence

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Perform standard duties utilizing developed procedures on assignments of moderate complexity.
Follows standard policies to complete work.
Works within moderate limits to process applications.
Possesses procedural knowledge and skills that enable task accomplishment.
Pre-quote and post-bind u/w activities, by account (ML, O): Bills, assembles and distributes Bond products according to procedural guidelines.
Books and issues (O).
Understands policy documents: Solicitation requirements (O).
Pre-populates Workbook with easily-available financial and other data (O, ML).
Pull prospect lists for underwriting teams from the Vault.
Scrub and distribute new business leads from Middle Market to the underwriting teams (ML).
Assist in the Polaris training of new underwriters (ML).
New business processing including extended time and/or warranty (S).
Set up renewal solicitation for each underwriting team including storage of proof of notice in the EFC (ML).
Pull credit, Guidestar, Westlaw and ERISA reports.
Closeout of bonds with extended time and/or warranty provisions (S).
New business and closeout with deviated commission scales (S).
Complete management of Final Contract Price report process including pulling the reports, compiling the final price information, sending to the agent and.
Managing the process through final closeout and processing of over/under run premiums (S).
New business processing involving joint ventures (S).
New business processing involving co-sureties (S).
May assist in audits, set up of QAP forms (ML); QAP action plans (O).
Processes cancellations.
Process Mid-Term changes, surety riders (S).
Follow-up on non-pays (S).
Review delinquency pay and follow up with agency.
Monitor and review all past-due obligations (60 and 90 day) (ML).
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor's Degree.
Typically has 2 or more years of experience in the Insurance industry.
Understanding of insurance terms and Underwriting instructions: Intermediate.
Communication: Basic.
Demonstrates effective verbal, written and listening communication skills.
Customer Focus: Intermediate.
Provides service excellence to internal or external clients.
MS Office applications (Word, Excel, Outlook) and ability to learn computer systems: Basic.
What is a Must Have? High School diploma or equivalent.
Associate's degree or one year of work experience.
Basic software skills required (Windows MS Office).

Benefits

Comp & perks

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.