Senior Director, Communications – Earned Media
Edelman
Junior Consultant – Modern Communications
Transparity
full-time
Posted on:
Location Type: Hybrid
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Junior
About the role
- Running workshops with customers to deliver high-quality deployments
- Creating support documentation for standard Support Desk requests
- Conducting project delivery for Calling Plan and Operator Connect
- Engaging in learning for new certifications with Microsoft and Audiocodes
- Ensuring quality customer engagement and maintaining relationships
- Delivering work in line with Transparity’s standards and practices
Requirements
- Demonstrable experience working with Microsoft Teams, Conditional Access, and Intune
- Ability to deliver an excellent customer experience
- Understanding of SIP telephony with troubleshooting ability
- A proactive attitude for knowledge expansion
- Flexibility for out-of-hours support
Benefits
- 25 days holiday
- Home working allowance paid monthly
- Winning from Anywhere® allowance to help your set up at home
- 24/7 GP at hand
- Immediate 24/7 access to an Employee Assistance Programme
- Company sick pay scheme
- 4x base salary life assurance
- Private health insurance after a successful year’s service
- Enhanced parental pay and leave
- Access to the Perkbox platform
- Cyclescheme
- Electric car scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft TeamsConditional AccessIntuneSIP telephonytroubleshooting
Soft skills
customer experienceproactive attitudeflexibility
Certifications
Microsoft certificationsAudiocodes certifications
