Senior Director, Total Rewards
National University
Director of Referrals
Trajector
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $150,000 per year
Job Level
Lead
About the role
- Own and oversee the entire referral ecosystem across all Trajector business lines.
- Develop, implement, and optimize a company-wide referral growth strategy that aligns with business objectives and reduces dependency on paid media.
- Collaborate directly with the Presidents of each business line to identify and activate referral opportunities unique to their client profiles.
- Work with Marketing and Customer Experience teams to design referral campaigns, incentive programs, and messaging frameworks.
- Partner with Operations and Technology teams to ensure frictionless intake, tracking, and reporting of referred clients.
- Identify, evaluate, and manage vendors, tools, and platforms that support referral and re-marketing initiatives.
- Ensure end-to-end visibility and accountability across all referral sources.
- Lead and mentor a high-performing team responsible for referral generation, re-engagement, and performance tracking.
- Ensure that all referred clients experience a frictionless and high-quality onboarding journey.
Requirements
- 10 + years of experience in growth, sales leadership, or referral program ownership, ideally within a service-based or multi-brand organization.
- Proven success designing and scaling referral ecosystems that drive measurable client acquisition.
- Strong cross-functional leadership with experience working alongside marketing, sales, and executive teams.
- Exceptional analytical and data visualization skills with a performance-driven mindset.
- Excellent communication and relationship management abilities.
- Deep alignment with our mission to serve individuals living with disabilities and help them access the benefits they’ve earned.
- Ability to work independently with little direct supervision.
- A proven ability to work with multiple different tools, CRMs, and technologies to deliver success.
Benefits
- Competitive compensation ranging from $125,000 - $150,000 per year PLUS quarterly bonus.
- Medical, dental, vision, 401k program, and more.
- Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI.
- Joining a rapidly growing organization.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
referral growth strategydata visualizationperformance trackingclient acquisitionreferral program designanalytical skillscampaign designincentive program developmentvendor managementcross-functional leadership
Soft skills
communicationrelationship managementindependencementoringcollaborationproblem-solvingleadershiporganizational skillsperformance-driven mindsetclient-focused
