Salary
💰 $150,000 - $160,000 per year
About the role
- Develop and drive launch strategies around lab related initiatives for both operations and clinical stakeholders
- Develop and drive ongoing sustainment strategies to drive performance at the practice level
- Oversee tracking of performance metrics to achieve organizational goals
- Understand the needs of the operators and develop resources to drive operational excellence in the field
- Inspire and coach the team to grow their leadership capabilities and foster a high-performance culture
- Drive a team-wide focus on professional growth, collaboration, and engagement
- Develop and execute strategies for talent retention and succession planning
- Incorporate a strategy of cross training and ongoing continuous education that promotes highly skilled team members
- Collaborate with other Field and PSC partners to ensure smooth operational processes and procedures as it pertains to the lab
- Partner with stakeholders to ensure all L&D content needs are created and circulated for both implementation and new hire training
- Create a process for continuous review of content to ensure all Aspen Dental programs have the most up-to-date lab-related content
- Cultivate a bottom-up approach to problem-solving and innovation by empowering teams to identify and implement solutions
- Foster cross-functional collaboration to promote alignment, accountability, and knowledge sharing
- Collaborate with stakeholders and vendors to ensure the needs of the office users are communicated clearly for continuous product improvement
Requirements
- Bachelor's degree in business, Operations Management, or a related field or equivalent work experience
- 5+ years of experience in operations, strategic planning, stakeholder partnerships, and people leadership
- Experience managing across matrix for execution with strong problem-solving skills focused on identifying solutions for customers
- Excellent verbal and written communication skills
- The ability to balance multiple, high priorities initiatives simultaneously
- Strategic thinking and problem-solving
- Ability to work cross-functionally and manage competing priorities
- Attention to detail and results-oriented mindset
- Proficiency in data analysis and presentation tools (e.g., Excel, PowerPoint)
- Experience in Dental Lab or Dental Field Preferred
- Experience with 3Shape and Sprintray products preferred
- Experience with Learning & Development Methodologies preferred but not required.
- Ability to travel 50% of the time domestically
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysispresentation skillsstrategic planningproblem-solvingoperations managementtalent retentionsuccession planningcross trainingcontinuous educationperformance metrics tracking
Soft skills
leadershipcollaborationcommunicationattention to detailresults-oriented mindsetstrategic thinkingability to manage competing prioritiesteam coachinghigh-performance culturebottom-up problem-solving