Trace3

Risk

• Manage the enterprise data governance operating model, including governance councils, domain working sessions, decision logs, and follow-through actions.
• Define and maintain enterprise governance standards, policies, and procedures that support scalable and trusted analytics delivery.
• Establish governance operating cadences and cross-functional collaboration processes across business and technical teams.
• Provide leadership, coordination, and operational direction for Reporting & Analytics Business Systems Analysts (BSAs), QA resources, and other data-focused analysts supporting enterprise reporting and governance initiatives.
• Establish standardized intake, requirement, testing, documentation, and governance processes across analytics delivery teams.
• Improve cross-functional collaboration and delivery quality by aligning governance requirements with business analysis, QA validation, and reporting development practices.
• Support resource prioritization, workload management, and continuous improvement across the Reporting & Analytics support functions.
• Define and manage enterprise data ownership and stewardship structures, including clear roles, responsibilities, and decision rights across key business domains.
• Partner with business leaders and technical teams to ensure accountability for enterprise data quality, consistency, and lifecycle management.
• Facilitate governance discussions, issue resolution, prioritization, and policy adoption across stakeholders.
• Own and maintain the enterprise business glossary and measure governance process, including:
• Standard business definitions
• Approval workflows
• Change management and version control
• Documentation standards
• Improve consistency of enterprise reporting by reducing duplicate metrics and conflicting KPI definitions.
• Define governance standards for metadata management, lineage visibility, access conventions, retention policies, and certification of trusted datasets.
• Partner with analytics and engineering teams to improve transparency and traceability of enterprise data assets.
• Support scalable governance practices within cloud-based analytics and lakehouse environments.
• Embed governance requirements into delivery and agile processes so governance becomes part of standard execution rather than an after-the-fact activity.
• Coordinate with data quality and business stakeholders to align governance standards with monitoring, issue management, and remediation ownership.
• Support consistent and governed reporting practices across Power BI, Excel, and enterprise analytics platforms.

Manager, Data Governance

Director

• Own and evolve the enterprise data and analytics strategy, priorities, and multi-quarter roadmap aligned to business outcomes and measurable value realization.
• Establish and lead the centralized data and analytics operating model, including intake, prioritization, delivery planning, funding coordination, and executive governance routines.
• Define organizational standards, operating cadences, and success metrics for enterprise analytics delivery.
• Serve as a trusted advisor to executive leadership on data, analytics, reporting modernization, and AI-enabled business capabilities.
• Lead cross-functional execution across data engineering, data platform, analytics, and reporting teams to ensure scalable and reliable delivery.
• Drive enterprise adoption of a cloud lakehouse architecture leveraging Microsoft Azure technologies, including Azure Fabric and modern analytics platforms.
• Define and enforce reusable data patterns, semantic models, metadata standards, scalable data products, and documentation practices.
• Partner with infrastructure and security teams to ensure governance, scalability, resiliency, and compliance across enterprise data services.
• Stabilize and modernize enterprise reporting by driving consistent metrics, trusted semantic definitions, and standardized reporting practices across Power BI, Excel, and other enterprise reporting tools.
• Reduce duplicate reporting, inconsistent KPIs, and manual reporting processes by establishing centralized governance and delivery standards.
• Define and track analytics performance metrics including:
• Adoption and utilization
• Delivery cycle time
• Data quality and reliability
• Self-service enablement
• Business value realization
• Establish and manage enterprise delivery governance, steering committees, prioritization frameworks, and escalation paths.
• Build team capacity and capability through coaching, role clarity, partner/vendor management, and operational maturity improvements.
• Develop scalable intake and prioritization models balancing strategic initiatives, operational support, and business demand.
• Collaborate closely with business stakeholders to align technical execution with enterprise priorities and measurable outcomes.
• Partner with security, architecture, and business teams to define the enterprise roadmap for AI-enabled productivity tools and workflow-integrated copilots.
• Support governed and practical adoption of AI capabilities focused on operational efficiency and business enablement.
• Evaluate emerging technologies and analytics capabilities that improve enterprise reporting, automation, and decision support.

Director, Data & Analytics Enablement

Sales Engineer

• A SE III will be working in concert with our Federal Account Executives ensuring customer needs, solutions and deadlines are met.
• The SE III will strive to build, enhance, and maintain relationships with our current and future customers as the technical lead for products and services.
• This role will be responsible for increasing the functional output of the sales team through consistent and effective communication internally and externally to our customers.
• An SE III is customer facing and is constantly focused on identifying new opportunities for growth and scoping solutions for both products (Bill of Materials (BOMs)) and services (Statement of Work (SOWs)).
• The SE III will evaluate and develop Data Center reference architecture solutions, establish and train common tools, create technical policies, plans, and playbooks to enable a cohesive repeatable set of core go to market products and solutions for highly regulated market customers and current account needs.
• The position will help develop executive-level relationships within new strategic markets and existing technically complex accounts to improve mission and system performance.
• The ideal candidate will have experience in the formulation and representation of complex system integration activities and solution development to meet or exceed client requirements.
• The ability to develop strategic and technical roadmaps that support revenue and profit margin growth is a key skill.
• Most importantly, we are looking for an individual who can effectively communicate enterprise best practices and technologies with engineering and sales stakeholders equally.

Sales Engineer III – Federal

Cloud Engineer

• Design, provision and deploy AWS infrastructure (EC2, VPC, IAM, S3, RDS, Lambda, CloudWatch and related services) following industry best practices and organization standards.
• Execute cloud migrations with minimal downtime, ensuring data integrity and application continuity across environments.
• Implement Zero Trust architecture principles throughout infrastructure and systems to ensure security posture.
• Configure and manage identity and access management (IAM) policies, active directory integration for role-based access controls.
• Produce internal and customer facing documentation for the configuration and use of deployed systems.
• Configure and manage active directory services for system, application and environment access including security and group policies within active directory.
• Implement security controls and hardening measures to meet compliance requirements and organizational security standards as implemented.
• Conduct security assessments of cloud resources and remediate identified vulnerabilities
• Monitor system and application performance metrics using CloudWatch and other observability tools to assess, provide recommendations on and take action in order to resolve performance issues.
• Perform root cause analysis on incidents and recommend corrective actions to prevent recurrence
• Maintain and enhance documentation of infrastructure configurations for all environments.
• Provide reports and actions taken necessary to work as a team and enable handoff of issues within and between teams.
• Evaluate and make recommendations on cloud and system technologies including executing proof-of-concept and minimum viable product testing as part of program engineering efforts.
• Support application migrations into infrastructure as code and cloud native approach.
• Provide feedback and revision to customer-based requirements when core program direction and requirements do not align
• Ability to build strong and friendly relationships with partners, stakeholders and customers to limit escalated issues.
• Experience in troubleshooting, developing and deploying containerized applications and system workloads using Docker, including building optimized Docker images, managing container lifecycles and debugging container runtime issues across environments.

Cloud Engineer III

DevOps Engineer

• Support day-to-day operations of the CU Boulder following systems:
• Maintain, monitor, patch, and upgrade application and middleware environments
• Manage and support logging, monitoring, and reporting platforms
• Troubleshoot and resolve complex issues; perform root cause analysis
• Support system implementations, upgrades, and production rollouts
• Collaborate with cross-functional teams and stakeholders
• Document system configurations, processes, and operational procedures
• Evaluate and recommend tools to improve performance, reliability, and cost efficiency
• Coordinate and participate in maintenance windows, including after-hours activities

Senior Platform Engineer – Kubernetes, Middleware, DevOps

Manager

• Independently source and schedule resources for Professional Services projects based on the project timeline and technical skill set required for each role.
• Strategically manage the master calendar to maximize utilization, revenue, customer satisfaction, and enablement opportunities.
• Respond to scheduling change requests from Project Managers and rebalance the calendar with each iteration.
• Interpret SOWs and supplemental information from a pre-sales engineer to determine resource requirements.
• Serve as the administrator for the central scheduling tool.
• Identify opportunities that need to be outsourced and work with Partner Enablement to source and schedule a subcontractor.
• Author Work Orders for sub-contractor resources.
• Conduct weekly demand and capacity planning exercises and advise business leaders on the type of resources that need to be onboarded to meet demand.
• Provide regular utilization and delivery forecasts to business leaders within the organization.
• Understand the roles and domain skills for the technical practice you represent.
• Update and maintain the engineering skills base.

Resource Manager

• Own the services portfolio end-to-end, including administration, governance, lifecycle management, enablement, and continuous evolution.
• Partner with Business Unit, Services, Sales, Finance, Marketing, and Delivery leadership to define portfolio strategy, long-term vision, priorities, and success metrics.
• Establish and maintain a portfolio governance model to ensure alignment, accountability, and consistent decision-making across all services.
• Guide portfolio direction using client demand, competitive insights, financial objectives, and delivery capability.
• Lead and develop a high-performing portfolio management and enablement team.
• Align team structure and capabilities with the future needs of the services portfolio.
• Foster a culture of ownership, collaboration, continuous improvement, and innovation.
• Lead the full lifecycle of service offerings from concept and launch through performance management, enhancement, and retirement.
• Prioritize the offering roadmap based on market opportunity, scalability, profitability, and strategic alignment.
• Drive portfolio standardization and strategic cohesion across all service areas (Cloud, Security, Data & Analytics, AI, Contact Center & Collaboration, Managed Services, and Consulting).
• Govern pricing frameworks, service packaging, lifecycle status, and financial thresholds in partnership with Sales, Finance, and Delivery leadership.
• Ensure offerings meet operational readiness, profitability, and market relevance standards.
• Drive adoption of standardized sales motions and enablement pathways to support scalable growth.
• Establish portfolio performance reporting across revenue, gross profit, growth trends, pipeline health, attach rates, and lifecycle status.
• Lead regular portfolio performance reviews, identifying trends, risks, and opportunities for investment, enhancement, or rationalization.
• Influence and align leaders across the organization to resolve roadblocks, accelerate execution, and drive shared priorities.

Senior Director, Portfolio Management

Project Manager

• Develop task lists or project schedules in alignment with the scope and objectives defined in the Statement of Work
• Coordinate technical resources as needed to provide support or ensure delivery of a successful solution, depending on the agreement with the client
• Serve as the primary point of contact for the project team for the engagement
• Collaborate or escalate as required to address business or technical issues related to the project
• Track all project related costs, including Time & Expenses entries
• Manage and maintain project information in the appropriate systems (ERP, PSA and CRM)
• Generate reports and produce internal project-related deliverables
• Partner with Project Managers as required to provide administrative/coordination support or assist with the production of project deliverables

Associate Project Manager

Security Operations

• Monitor security alerts and events from SIEM, EDR, IDS/IPS, firewalls, and other security technologies.
• Perform triage and analysis of security events to determine severity, impact, and root cause.
• Document and escalate incidents per defined incident response procedures.
• Execute initial containment and remediation steps based on defined playbooks.
• Maintain situational awareness of current threats and vulnerabilities.
• Provide detailed and accurate incident reports for clients and internal stakeholders.
• Collaborate with incident response, threat intelligence, and engineering teams for deeper investigations and response activities.
• Create and maintain knowledge base articles, detection runbooks, and escalation workflows.
• Participate in after-hours/on-call rotation, if required.

Security Operations Center (SOC) Analyst

• Design, deploy and configure cloud services to support cloud migrations, Active Directory and application configurations in a zero trust environment.
• Implement and deploy security architectures supporting managed service offerings
• Participate in deployment and implementation planning with team technical leaders and customers
• Directly interact with customers to understand, identity and resolve issues with existing deployments.
• Produce internal and customer facing documentation for the configuration and use of deployed systems.
• Using continuous integration technologies of code build, code deploy, code pipeline, Jenkins and Rundeck to automate administrative tasks and environment management.
• Understanding routing and network basics of the OSI model in a multiple cloud private connected network including ensuring zero trust networking is maintained
• Provides oral and written communication within a team and to external customers with positive outlook on providing solutions
• Responsible for analyzing, design and implementing designed architecture in an AWS cloud environment
• Provide feedback and revisions to customer-based requirements when core program direction and requirements do not align
• Ability to troubleshoot, develop and deploy application and system containerization in the form of Docker images
• Configures and manages images for program and security requirements including automated image updates
• Investigates and tests new cloud technologies to meet requirements and program needs
• Ability to build strong and friendly relationships with partners, stakeholders and customers to limit escalated issues
• Will work as a self-starter who can work as part of a virtual team and remain motivated in a dynamic environment and positively influence team communication
• Documents clearly all required procedures and configuration changes to production systems

Cloud Engineer I

• Design, provision and deploy AWS infrastructure (EC2, VPC, IAM, S3, RDS, Lambda, CloudWatch and related services) following industry best practices and organization standards.
• Execute cloud migrations with minimal downtime, ensuring data integrity and application continuity across environments.
• Implement Zero Trust architecture principles throughout infrastructure and systems to ensure security posture.
• Configure and manage identity and access management (IAM) policies, active directory integration for role-based access controls.
• Produce internal and customer facing documentation for the configuration and use of deployed systems.
• Configure and manage active directory services for system, application and environment access including security and group policies within active directory.
• Implement security controls and hardening measures to meet compliance requirements and organizational security standards as implemented.
• Conduct security assessments of cloud resources and remediate identified vulnerabilities
• Monitor system and application performance metrics using CloudWatch and other observability tools to assess, provide recommendations on and take action in order to resolve performance issues.
• Perform root cause analysis on incidents and recommend corrective actions to prevent recurrence
• Maintain and enhance documentation of infrastructure configurations for all environments.
• Provide reports and actions taken necessary to work as a team and enable handoff of issues within and between teams.
• Evaluate and make recommendations on cloud and system technologies including executing proof-of-concept and minimum viable product testing as part of program engineering efforts.
• Support application migrations into infrastructure as code and cloud native approach.
• Provide feedback and revision to customer-based requirements when core program direction and requirements do not align
• Ability to build strong and friendly relationships with partners, stakeholders and customers to limit escalated issues.
• Experience in troubleshooting, developing and deploying containerized applications and system workloads using Docker, including building optimized Docker images, managing container lifecycles and debugging container runtime issues across environments.
• Deliver Cloud Solutions across multiple environments to meet business needs

Cloud Engineer II – Remote

Solutions Engineer

• Assess customer technical and operational requirements, with a primary focus on the State of Colorado, and develop near- and long-term analytics strategies aligned to existing environments, regulatory constraints, and funding models.
• Lead technical discovery and solution shaping in collaboration with account executives, customers, and technology partners, providing presales architectural guidance across Trace3 Government's Data & Analytics portfolio (not limited to Splunk).
• Serve as a senior technical resource throughout presales and delivery activities, contributing to solution design, architectural validation, service scoping, and Statements of Work (SOWs), while ensuring alignment with customer objectives and delivery best practices.
• Independently perform complex architecture and consulting activities while collaborating with peer architects and engineers to stay current on vendor capabilities, platform best practices, and emerging analytics solutions for regulated environments.
• Lead technical solution definition and service scoping, including contributing to architectures, solution designs, and Statements of Work (SOWs); support Bill of Materials (BOMs) development as needed to ensure alignment with customer requirements and delivery outcomes.
• Apply delivery and architectural expertise to continuously improve presales-to-delivery workflows, tooling, and technical engagement models; provide recommendations to leadership based on real-world customer and project experience.
• Use a consultative, collaborative approach to bridge account executives, engineering teams, and customers to ensure technical feasibility, clear expectations, and smooth handoff from presales to delivery.
• Support strategic account planning and technical execution by aligning customer objectives, platform capabilities, and delivery methodologies to drive long-term analytics success within target government environments.

Solutions Architect, Data Analytics – TS Cleared

• Prospect, identify and secure staffing augmentation business opportunities (RFP’s, MSA’s, etc.) with new and existing clients
• Cultivate strong relationships with key clients, identifying their needs and delivering resource solutions that meet their business objectives
• Work closely with the Sr. Director of Services Ops and VP of People and Organizational Health to formulate strategies and plans for the development of staff augmentation in the sales region; align the staff aug strategy with Trace3’s Services strategy
• Collaborate with internal teams to develop proposals, bids, and responses to RFPs, ensuring they meet client requirements and company standards
• Support the sales teams in defining staff aug scope and requirements; liaison those requirements to the Talent Acquisition Team
• Closely partner with the Talent Acquisition Team to identify recruitment channels, sourcing plans, creating job descriptions, candidate interviews, assessment of candidates and monitor pipelines; may perform direct recruiting in times of business fluctuation
• Proactively manage existing and new staff aug placements to ensure that the right candidates are in the correct roles and both Trace3 sales team and the client are aligned
• Facilitate Vendor Management System (VMS) and Greenhouse (ATS) requirements including, but not limited to, documentation, processes, etc.
• Serve as the primary point of contact, liaison and escalation for staff augmentation
• Stay abreast of industry trends, market activities, and competitors, using this information to identify new business opportunities and areas for growth
• May perform other duties as assigned by supervisor

Staff Augmentation Manager

Network Operations

• Monitor servers, networks, and cloud environments for performance issues, outages, and alerts.
• Perform intermediate troubleshooting, including log analysis, CLI commands, service restarts, firewall rule checks, and connectivity validation.
• Execute recurring maintenance and health check procedures as defined in operational runbooks.
• Maintain and update documentation for tools, systems, and incident response processes.
• Assist with coordination during incidents, communicating clearly with stakeholders, and providing status updates.
• Identify patterns in recurring issues and propose operational or alerting improvements.
• Take ownership of recurring Tier 1 issues and provide feedback to engineering leadership on patterns and potential automation opportunities.
• Contribute to the refinement of monitoring alerts, dashboards, and SOPs in collaboration with Tier 2 Engineers.
• Act as an escalation point for Engineer I staff, validating their findings and ensuring SOP compliance before Tier 2 escalation.

Manager, Data Governance

Director, Data & Analytics Enablement

Sales Engineer III – Federal

Cloud Engineer III

Senior Platform Engineer – Kubernetes, Middleware, DevOps

Resource Manager

Senior Director, Portfolio Management

Associate Project Manager

Security Operations Center (SOC) Analyst

Cloud Engineer I

Cloud Engineer II – Remote

Cloud Engineer III

Solutions Architect, Data Analytics – TS Cleared

Staff Augmentation Manager

Senior NOC Engineer