Toshiba Global Commerce Solutions

Technical Business Analyst

Toshiba Global Commerce Solutions

part-time

Posted on:

Origin:  • 🇺🇸 United States • Hawaii

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Job Level

Mid-LevelSenior

About the role

  • Partner with retail decision-makers and frontline teams to build trust, identify opportunities, and enable adoption of AI, computer vision, and edge-based solutions.
  • Analyze and document client business requirements through interviews and surveys.
  • Translate client requirements into clear product requirements and maintain documentation of changes and rationale.
  • Provide strategic input to product and R&D teams based on customer feedback, market trends, and technology advancements.
  • Develop deep expertise in Toshiba systems to serve as a subject matter expert (SME).
  • Manage client backlogs, priorities, and milestones, ensuring alignment between scope, timelines, and deliverables.
  • Research client questions and provide accurate answers using test systems, documentation, and SME input.
  • Support development, testing, and deployment—reviewing test cases, participating in execution, and validating solutions.
  • Monitor project scope, identify changes, and lead scope discussions with clients.
  • Stay informed on AI, edge computing, and retail transformation trends to support thought leadership and roadmap planning.
  • Travel up to 25%.

Requirements

  • Bachelors degree and 5+ years of experience in retail consulting, technical business analysis, or innovation leadership.
  • Proven experience working with software development teams and Agile methodologies.
  • Excellent communication skills (written and verbal) with the ability to explain complex technologies to business audiences.
  • Strong analytical, logical problem-solving, and collaborative skills.
  • Demonstrated ability to create clear, effective product documentation.
  • Deep understanding of retail operations, technology integrations, and in-store workflows.
  • Hands-on or delivery experience with AI, computer vision, or edge devices.
  • Track record of leading complex, tech-driven initiatives with strong client engagement skills.
  • Entrepreneurial mindset with a passion for retail transformation and emerging technologies.
  • Fluent in English (spoken and written).
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