Toshiba Global Commerce Solutions

Business Analyst

• Partner with retail decision-makers and frontline teams to build trust, identify opportunities, and enable adoption of AI, computer vision, and edge-based solutions.
• Analyze and document client business requirements through interviews and surveys.
• Translate client requirements into clear product requirements and maintain documentation of changes and rationale.
• Provide strategic input to product and R&D teams based on customer feedback, market trends, and technology advancements.
• Develop deep expertise in Toshiba systems to serve as a subject matter expert (SME).
• Manage client backlogs, priorities, and milestones, ensuring alignment between scope, timelines, and deliverables.
• Research client questions and provide accurate answers using test systems, documentation, and SME input.
• Support development, testing, and deployment—reviewing test cases, participating in execution, and validating solutions.
• Monitor project scope, identify changes, and lead scope discussions with clients.
• Stay informed on AI, edge computing, and retail transformation trends to support thought leadership and roadmap planning.
• Travel up to 25%.

Technical Business Analyst