IT Specialist

toogeza

full-time

Posted on: 9/25/2025

Origin: • 🇨🇾 Cyprus

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Mid-LevelSenior

AzureCloudDNSFirewallsJamfLinuxMacOSOpenStackPrometheusTCP/IPVMware

About the role

Hands-on site IT generalist keeping the Limassol offices running smoothly
Own end-user support, office hardware, ticket workflows, and vendor coordination
Provide in-person and remote helpdesk support across three nearby offices
Triage, resolve, and document requests/incidents in the ticketing system; contribute to the knowledge base
Set up and maintain Windows and macOS endpoints; onboarding/offboarding; asset inventory
Maintain office hardware: workstations, peripherals, networked printers (drivers/queues), and meeting-room AV
Perform basic network tasks (patching, cabling, switch/Wi-Fi checks) on MikroTik and HP Aruba gear
Coordinate external providers (ISPs, printing, cabling, hardware) and track outcomes
Help refine lightweight support processes as the service model and SLAs evolve
Assist with small office moves and upgrades

Strong proficiency with Microsoft 365 (Office apps) and Google Workspace for end-user support
Practical experience administering Windows and macOS endpoints (setup, imaging, profiles, updates)
Solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, basic VLANs, Wi-Fi concepts)
Proven experience installing and troubleshooting networked printers
Experience working in a ticketing system with clear, customer-centric communication
Russian is the main language; English for communication with part of the end-users and documentation
Ability to move between the three central Limassol offices during the day
(Nice to have) Experience administering Google Workspace, Microsoft Entra ID (Azure AD), Active Directory, SharePoint; basic Azure operations
(Nice to have) Hands-on experience with MikroTik and HP Aruba switch/Wi-Fi configuration, VLAN design/optimization; exposure to next-generation firewalls and VPNs
(Nice to have) MDM/automation familiarity (e.g., Intune/Jamf) and scripting with PowerShell/Bash
(Nice to have) Familiarity with infrastructure monitoring tools (Zabbix, Prometheus, Wazuh) and basic alerting
(Nice to have) Ability to maintain internal wikis/documentation (Confluence/MediaWiki/Notion) and write clear IT procedures and policies
(Nice to have) Exposure to private cloud/virtualization (VMware/Proxmox/OpenStack)
(Nice to have) Basic Linux administration
(Nice to have) Driver’s license and access to a car are a plus