Toll Group

Growth Marketing

• Set and communicate a compelling growth agenda aligned with Toll’s long-term objectives.
• Drive M erger & A cquisition, strategic alliances, and new market entry opportunities.
• Embed disciplined sales methodologies and negotiate major contracts for optimal outcomes.
• Inspire and mentor a high-performing team, fostering innovation and accountability.
• Cultivate relationships with customers, regulators, and investors to advance Toll’s strategic interests.

Senior Vice President – Growth

Recruitment

• Act as the primary point of contact for employee queries related to HR matters
• Drive employee engagement programs
• Facilitate the end-to-end employee lifecycle
• Serve as the first point of contact for payroll queries
• Support performance and career development processes

Talent Acquisition, HR Business Partner

Operations

• Work collaboratively with Sales, Commercial and Business Process teams
• Identify administrative processes and work with the Global Sales Operations Team
• Propose and lead improvement projects for Sales and CRM Processes
• Engage the global CRM Super User community
• Train new Country CRM Super Users, Sales Staff and Sales Leaders
• Lead Regional Implementation of new Sales Tools (e.g. Salesforce.com)
• Improve CRM Data Quality and analyse sales data
• Collaborate with Global Sales Operations Team for continuous improvement

Manager, Sales Operations

Manager

• Oversee workshop performance, vehicle and equipment maintenance, cost recovery, quality, and compliance.
• Ensure the workshop operates safely, efficiently, and meets customer expectations while fostering staff development.
• Maximise profitability and promote safety and continuous improvement.
• Manage daily activities of Toll employees to ensure all work is performed safely.
• Control workflow for minimum vehicle downtime and maximum workshop output.
• Anticipate customer needs and enhance service experience.
• Manage vehicle repair/job sign off and administration functions for effective workshop running.

Workshop Manager

Administration

• Manage team inbox and coordinate internal communications, escalating issues as needed
• Maintain telematics documentation, logs, and hardware inventory to support system integrity
• Generate, distribute, and support reporting tasks from telematics platforms and fleet systems
• Raise and manage Work Orders and Purchase Orders to resolve faults and coordinate field service
• Liaise with internal stakeholders and external vendors to ensure timely resolution of requests
• Support compliance activities, including insurance, registration, fuel usage, and fleet standards
• Assist with scheduling, training, and continuous improvement initiatives across telematics operations

Telematics and Fleet Monitoring Administrator

• Respond promptly to customer enquiries and provide proactive updates
• Resolve customer matters and escalate issues to the Senior Operations Coordinator
• Collaborate across departments to identify shipment-related opportunities or problems
• Act as a key contributor to both operational and sales teams
• Oversee client shipments from order placement ensuring no delays
• Maintain quality standards throughout shipment processes
• Manage import/export documentation, invoicing, cargo reporting, and prepare customer reports using CargoWise
• Follow company policies, support SOP development, maintain accurate client data, and meet operational KPIs

Senior Vice President – Growth

Talent Acquisition, HR Business Partner

Manager, Sales Operations

Workshop Manager

Telematics and Fleet Monitoring Administrator

Ocean Freight Operations Coordinator