Toast

Salesforce Developer

• Lead the design, development, and implementation of solutions within Salesforce platform
• Design and implement "Agentic" workflows to automate business processes
• Integrate AI/ML models with Salesforce to drive predictive analytics
• Mentor and guide a team of Salesforce developers

Senior Salesforce Developer

Backend Engineer

• Design, build, and deliver features for Toast’s payments products
• Develop and implement automated test suite to ensure the code shipped to our customers meets the highest quality standards
• Roll features out to customers, including monitoring for success
• Collaborate with our PM (and UX) on the definition and design of features
• Partner with a wide array of teams across Toast
• Work with experienced engineers to deliver design and code review

Senior Software Engineer, Backend – Payments

Business Development Rep

• Generate 2+ new business sales opportunities daily
• Complete 65+ outreach activities daily
• Research and prospect top/new restaurants in your territory
• Coordinate new business meetings with Territory Account Executives and/or Inside Sales Representatives
• Strategize with District Managers on their new business priorities

Bilingual Business Development Representative, Mandarin

DevOps Engineer

• Hands-on Execution: Design and Ship production grade agentic solutions tailored specifically for high-velocity GTM motions
• Rapid Prototyping: Transition from ambiguous business problems to functional AI Proof-of-Concepts (PoCs) within 1–2 week sprint cycles
• Process Discovery: Embed directly with Sales, Service, and Marketing leaders to deconstruct high-friction manual workflows ripe for AI-driven transformation
• Strategic Integration: Architect the flow between LLMs and the GTM stack (Salesforce, Clay, Snowflake) with a 'Golden Record' mindset to ensure data integrity at scale
• ROI Modeling: Translate technical metrics into business outcome driven metrics
• Architectural Resilience: Act as the domain expert for complex synchronization challenges, ensuring GTM systems are built for concurrency, scale, and reliability

Principal Engineer – Forward Deployment Engineering

• Work on large-scope, high-impact projects driving significant business value.
• Design, implement, and maintain scalable, secure, and cost-effective backend systems.
• Collaborate and communicate with cross-functional product teams.
• Implement and maintain new and legacy platform integrations.
• Plan and execute application integration with existing systems.
• Draft technical designs, engineering, and testing plans for integrations.
• Work with QA automation team members to develop and automate end-to-end and unit testing for stability.
• Manage and optimize data storage, application performance, high availability, and comprehensive monitoring/alerting.
• Utilize CI/CD pipelines and containerization for automated deployment and testing.

Senior Backend Engineer

• Work on large-scope, high-impact projects that fundamentally affect the business
• Collaborate closely with product teams across multiple groups
• Implement and maintain new and legacy integrations across various platforms
• Plan and execute the integration of new applications with existing systems
• Draft technical designs, engineering plans, and testing plans for integration projects
• Develop and automate application end-to-end or unit testing to ensure stability

Senior Backend Engineer – Enterprise Financial Systems

Product Designer

• Drive the design, strategy, and vision for new customer onboarding to Toast
• Provide support to new customers for their growth and adoption of the Toast platform
• Guide the evolution of AI-first experiences that simplify complex setup and workflows
• Collaborate closely with product and engineering to define strategy
• Set a high bar for design craft and inspire the team to push boundaries

Associate Director, Product Design – Go To Market Experiences

Affiliate Manager

• Partner with SMB Account Executives on opportunities requiring language-specific support
• Join live discovery calls and product demonstrations in the customer’s preferred language
• Support deal progression by assisting with communication, clarity, and next steps
• Review and support quotes and contracts in the customer’s preferred language
• Help ensure a smooth transition to onboarding when needed
• Collaborate closely with SMB AEs, Sales Leadership, and cross-functional partners
• Your Spanish skills will be used on the job to communicate with Spanish-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.

Language Partner, Spanish

• Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota.
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
• Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation.
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
• Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality.
• Work to identify the best talent in our industry and maintain headcount requirements across your team.

Business Development Manager, Retail

Manager

• Hire, develop, motivate, and manage a quota-achieving sales team
• Coach your team on how to conduct efficient discovery meetings, live demos, and craft a solution that best meets the prospective customer’s needs
• Spend time enabling and empowering your team through prospecting, trade shows, and local business partnerships to help exceed quotas
• Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery
• Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates
• Accountable for the new business growth across your assigned district

Inside District Manager, SMB – West Coast

• Plan, design, build, and deliver features for Toast’s payments products
• Plan, develop, and implement best practices such as automated test suites to ensure the code shipped to our customers meets the highest quality standards
• Roll - pun intended! - features out to customers, including monitoring for success
• Collaborate with our PM (and UX) on the definition and design of features
• Collaborate and partner with a wide array of teams across Toast in order to spread knowledge inter- and intra-team
• Lead and work with experienced engineers to deliver design and code review

Staff Software Engineer, Backend – Payments

Marketing Operations

• Identify high-leverage marketing workflows and build working solutions — agents, automations, and AI-powered tools — tailored to each team's processes.
• Design, build, and deploy custom AI agents and agentic workflows that integrate AI APIs, MCP servers, and automation platforms into our GTM motion.
• Build evaluation frameworks to measure agent quality, accuracy, and reliability — including prompt evals, agent benchmarking, and regression testing.
• Coach marketers through a progressive AI journey: from first win, to regular integration, to full workflow transformation, to self-sufficiency.
• Recognize patterns and scale what works — think in reusable systems, not one-off solutions.
• Own build-vs-buy decisions from business case through implementation.
• Prepare teams for an agentic future: designing, building, and overseeing multi-agent workflows.
• Create documentation, playbooks, and reusable templates that the entire team can leverage.

GTM Engineer, Marketing Operations AI Innovation

Director

• Own Early-Life Quality Outcomes
• Drive measurable reduction in preventable F7 and F30 ticket volume per live location
• Quantify onboarding’s contribution to company support volume and customer experience
• Define and Enforce Go-Live Readiness
• Establish clear readiness standards across hardware, menu, payments, and integrations
• Implement validation gates to prevent false-positive install completion
• Partner with Product to embed system-based readiness checks into onboarding workflows
• Identify top drivers of early-life failure and support contacts
• Lead cross-functional initiatives to eliminate systemic defects
• Own onboarding quality reporting and executive updates
• Establish causal measurement linking onboarding improvements to FTR, early ticket reduction, and customer experience outcomes
• Shift focus from reactive issue management to prevention at scale

Director of Onboarding Quality – Readiness

Product Manager

• Own and evolve the product strategy for Toast’s configuration platform, with a focus on:
• Designing systems that safely manage changes to critical business data, including validation, versioning, auditability, and rollback at scale
• Building and evolving a configuration platform that works for SMB, multi-unit operator, and Enterprise use cases across the Toast experience
• Exploring and integrating automation and AI-assisted (‘agentic’) workflows into configuration and publishing experiences
• Build platform capabilities that enable other Toast teams to develop, test, and deploy configuration-driven features independently
• Build and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibility
• Drive feature development from ideation through launch—writing clear specs, collaborating with engineering and design, and measuring success
• Partner with customer-facing teams and other development teams to gather insights and evangelize product value
• In partnership with engineering and design counterparts, lead a development team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountability
• Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

Senior Product Manager, Configuration Platform

Analytics Engineer

• Lead the architecture and design of Toast’s product analytics data ecosystem, spanning product telemetry, event pipelines, analytics-ready datasets, and semantic views.
• Establish scalable data models that support product analytics, experimentation, executive reporting, and AI-powered insights.
• Design frameworks for core analytics concepts such as sessions, identity resolution, feature usage tracking, and lifecycle metrics.
• Develop and maintain reliable analytics layers of the product data warehouse using modern modeling frameworks.
• Create reusable analytics datasets, standardized metrics, and canonical models used across product teams.
• Implement automated data validation, monitoring, and quality controls to ensure reliable product data.
• Partner with engineering teams to define and enforce product telemetry and instrumentation best practices.
• Establish governance processes that ensure consistent metric definitions and high-quality data across domains.
• Partner with analysts, data scientists and product managers to ensure the data foundation supports experimentation, dashboards, analytical studies, and AI workflows.
• Serve as the technical authority on product data architecture, reliability and governance.
• Mentor team members to help elevate the organization’s ability to leverage product data effectively.