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Toast

Onboarding Consultant II, Retail

Toast

. Serve as the customer’s relationship manager and point of contact during onboarding .

Posted 5/18/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as the customer’s relationship manager and point of contact during onboarding
  • Conduct remote site assessments and document installations of the Toast POS system
  • Create and lead an onboarding training plan for retail staff
  • Manage multiple onboarding engagements simultaneously

Requirements

What you’ll need
  • 4+ years of experience in a role responsible for customer satisfaction and business operations
  • 1+ years experience in a project management or implementation role
  • Skilled in project management tools such as Salesforce, Asana, and Google Workspace
  • Excellent communication and organizational skills

Benefits

Comp & perks
  • Health insurance
  • 401(k)
  • Flexible work hours
  • Professional development opportunities
  • Employee discounts

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcustomer satisfactionbusiness operationsonboarding training
Soft Skills
communicationorganizational