Toast

Senior Manager, Credit Risk – New Initiatives

Toast

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $131,000 - $210,000 per year

Job Level

Senior

Tech Stack

PythonSQL

About the role

  • Develop and execute credit risk strategies for new products and initiatives, ensuring alignment with Toast's growth goals and risk appetite
  • Design and refine underwriting standards, credit policies, and monitoring frameworks that support expansion into new customer segments and offerings
  • Champion innovation in risk assessment methodologies, leveraging advanced analytics and emerging tools
  • Lead, mentor, and develop a growing team of credit risk analysts, building expertise in underwriting, portfolio analytics, and policy design
  • Foster a culture of collaboration, curiosity, and continuous improvement
  • Attract and retain top credit risk talent
  • Monitor portfolio performance, delinquency trends, and emerging risks across both existing and new initiatives
  • Partner with Data Science to design and implement models, scorecards, and early warning systems
  • Conduct stress testing, scenario analysis, and deep-dive reviews to guide business decisions
  • Collaborate with Product, Finance, Operations, Engineering, and Compliance to design scalable, risk-managed lending products
  • Translate complex risk insights into actionable recommendations for senior leadership
  • Ensure new products and processes meet regulatory and compliance standards
  • Drive adoption of advanced analytics, machine learning, and automation in credit decisioning and monitoring
  • Stay ahead of industry trends to inform strategy and execution for next-generation risk management

Requirements

  • 8-10 years of experience in credit risk management, ideally with exposure to consumer or small business lending
  • 3-5 years of team leadership experience in a fast-paced, growth-oriented environment
  • Strong understanding of credit risk frameworks, underwriting, and portfolio management
  • Proven experience supporting the launch and scaling of new lending products
  • Proficiency with analytical tools (e.g., SQL, Python, R) and risk modeling techniques
  • Strong strategic thinking and problem-solving skills, with a data-driven mindset
  • Excellent communication skills with the ability to influence cross-functional stakeholders and executive leadership
  • Experience in fintech, payments, or innovative lending products is highly desirable
  • Ability to work core EST hours
Benefits
  • Competitive compensation and benefits programs
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
credit risk managementunderwritingportfolio managementrisk modelingadvanced analyticsmachine learningautomationstress testingscenario analysisdata-driven decision making
Soft skills
team leadershipstrategic thinkingproblem-solvingcommunicationinfluencingcollaborationcuriositycontinuous improvementmentoringtalent retention
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