Digital Volunteer Engagement Manager
Movement Labs
Quality Manager
TE Connectivity
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $132,300 - $198,400 per year
Job Level
SeniorLead
About the role
- Lead the Quality Assurance and Quality Control teams to drive a culture of quality across all manufacturing operations.
- Develop, implement, and maintain the company’s quality management systems (QMS) in compliance with industry standards (ISO, IATF, etc.).
- Ensure that quality control processes are effectively executed and monitor key performance indicators (KPIs) for quality metrics.
- Establish, review, and update quality policies, procedures, and objectives in alignment with business goals.
- Identify and lead initiatives for continuous improvement in manufacturing processes to enhance quality, reduce defects, and improve efficiency.
- Utilize Lean, Six Sigma, or other methodologies to drive process optimization and waste reduction.
- Implement root cause analysis and corrective/preventive actions for quality issues, ensuring that problems are resolved in a timely and effective manner.
- Ensure compliance with regulatory standards and internal policies related to manufacturing and quality.
- Stay up-to-date with industry regulations and customer requirements, ensuring all products meet specifications and standards.
- Manage audits and inspections, both internal and external, ensuring readiness and compliance with certifications and standards.
- Monitor and report on risk management related to product quality and safety.
- Build and lead a high-performing quality team, providing mentorship, training, and development opportunities.
- Foster a collaborative and proactive approach to quality across departments and ensure effective communication of quality objectives.
- Evaluate and improve the performance of the quality team through regular assessments, feedback, and career development planning.
- Work with customer service and production teams to address quality-related customer complaints, returns, or feedback.
- Engage with key customers to discuss quality requirements and concerns, ensuring their needs are met while maintaining compliance.
- Develop and maintain strong relationships with suppliers, ensuring that quality standards are adhered to throughout the supply chain.
- Provide regular reports and presentations to senior leadership on quality metrics, goals, challenges, and achievements.
- Analyze data from audits, inspections, and quality control activities to identify trends and drive decision-making.
- Track and report on quality improvement initiatives and their impact on operational performance.
Requirements
- Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (Master’s degree preferred; those without a degree, but who have equivalent experience, will also be considered)
- 10+ years' experience in quality management within a manufacturing environment, with at least 5 years in a leadership role.
- Proven experience implementing quality management systems (QMS), including ISO, IATF, or similar certifications.
- Strong background in Lean, Six Sigma, or other continuous improvement methodologies.
- Experience in supplier quality management and customer quality relationship management.
Benefits
- Health insurance
- 401(k)
- Disability
- Life insurance
- Employee stock purchase plan
- Paid time off
- Voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality management systemsISOIATFLeanSix Sigmaroot cause analysiscorrective actionspreventive actionskey performance indicatorsdata analysis
Soft skills
leadershipmentorshipcollaborationcommunicationcontinuous improvementproblem-solvingteam developmentrelationship managementfeedbacktraining
