Movement Labs

Digital Volunteer Engagement Manager

Movement Labs

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $82,680 per year

Job Level

Mid-LevelSenior

About the role

  • Leverage Movement Lab’s in house AI Chat Bot to effectively communicate with and engage volunteers
  • In collaboration with the team, develop and execute ongoing recruitment strategies to grow Movement Labs’ nationwide volunteer list to 250k in 2025 and 1M in 2026.
  • Track the growth and sustainability of the volunteer list.
  • Work with Movement Labs team to invite volunteers into high-priority actions, events, and experiments (phonebanks, texting campaigns, mobilization pilots, etc.).
  • Maintain consistent volunteer touchpoints via text, ensuring strong follow-through and high engagement.
  • Create and manage segmented volunteer communications that tailor engagement to interest areas, availability, and past participation.
  • Build brand-aligned relationships with volunteers, ensuring they feel valued, supported, and part of a broader community.
  • Use Movement Labs AI Chat Bot to regularly implement recognition and retention strategies (e.g., thank-you notes, leader spotlights, milestone tracking).
  • Identify and cultivate emerging volunteer leaders, supporting their growth into sustained organizing roles.
  • Track volunteer satisfaction and engagement, and surface insights to the organizing team to strengthen strategy.
  • Maintain accurate and up-to-date volunteer records across databases and digital organizing tools (EveryAction, Mobilize, ThruText, etc.).
  • Regularly clean and segment lists to optimize outreach and reduce drop-off.
  • Track key metrics (e.g., open rates, sign-up conversion, retention rates, participation levels) to measure volunteer engagement and campaign effectiveness.
  • Generate weekly or monthly engagement reports to share progress with senior staff and cross-team partners.
  • Support cross-team coordination for volunteer-driven campaigns and experiments- many of which will be with partners and some will be ML led.
  • Collaborate with project managers, communications team, and tech teams to align volunteer outreach with campaign goals.
  • Provide logistical support for volunteer-driven actions (e.g., training calls, onboarding sessions, rapid-response mobilizations).
  • Document best practices and lessons learned from volunteer engagement pilots and experiments.

Requirements

  • 2-5 years of experience with digital and creative campaigns
  • 1-3 years of experience recruiting and engaging volunteers to take action
  • Our preferred candidate may have some of these characteristics and experience:
  • Managing experiments and tracking data to learn best practices and apply them.
  • AI prompt writing
Benefits
  • This is a short-term role that starts ASAP and runs until December 19, with the possibility of extension.
  • Annual salary of $82,680 pro-rated for short-term role, as part of a transparent salary structure with clear levels of advancement.
  • This position is not eligible for the collective bargaining unit.
  • We’re looking for candidates with a wide range of skills and experience. If you’re excited about the job, even if you don’t match all the characteristics, we encourage you to apply.
  • We are looking for someone who can start right away, and applications will be reviewed on a rolling basis. Applications submitted by October 8 will be given priority.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI prompt writingdata trackingdigital campaign managementvolunteer recruitmentengagement strategy developmentlist segmentationmetrics trackingreport generationlogistical supportbest practices documentation
Soft skills
communicationcollaborationrelationship buildingorganizational skillsleadershipengagementproblem-solvingadaptabilitycommunity buildinginsight generation
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