TNG Stadtnetz GmbH

Systems Engineer

• Design and installation of server clusters, networks and high-performance storage systems
• Management of containers and physical servers in data centers
• Deployment of client/server systems and telecommunications equipment
• Implementation of complex intranet and internet solutions
• Execution of fault-resolution processes
• Setup and administration of workstations and mobile devices

Apprentice IT Specialist (System Integration), Fiber Optics

• Installation and configuration of networked IT systems
• Deployment of client/server systems and Internet connections
• Implementation of complex intranet and internet solutions
• Analysis of network structures and planning of IT infrastructures
• Performing troubleshooting and fault-resolution processes

Apprentice as IT Specialist (System Integration), Data Center

Network Engineer

• Analysis and resolution of incidents in Second and Third Level Support
• Planning, implementation and operation of backbone and metro network segments (Edge, Core, Access)
• Execution and responsibility for complex change and migration projects
• Active participation in standardizing technical procedures and further developing operational processes
• Providing technical briefings and onboarding for colleagues
• Participation in on-call duty

Senior Network Technician

• Konzeption und Installation von Serverclustern, Netzwerken und leistungsfähigen Storages
• Betreuung von Containern und physischen Servern in unseren Rechenzentren
• Aufbau von Client-/Server-Systemen, Telekommunikationsanlagen und Internet-Anbindungen
• Einrichtung komplexer Intra- und Internetlösungen (Firewalls, VPN-Vernetzungen, Loadbalancing, etc.)
• Durchführung von Entstörprozessen (z. T. unterstützt durch Experten- und Diagnosesystemen)
• Einrichtung und Verwaltung von Arbeitsplätzen sowie mobiler Endgeräte

Auszubildende:r als Fachinformatiker:in Systemintegration, Glasfaser

Customer Support

• Field service: patch in-house connections and install end devices at customer sites
• Fault remediation: test and troubleshoot network components in coordination with the NOC
• Patch and splice fiber optic connections as required

Technical Technician, Customer Service

• Designing and installing server clusters, networks and high-performance storage systems
• Managing containers and physical servers in our data centers
• Setting up client/server systems, telecommunications equipment and Internet connections
• Implementing complex intranet and internet solutions (firewalls, VPNs, load balancing, etc.)
• Executing fault diagnosis and resolution processes
• Setting up and managing workstations and mobile devices

Apprentice IT Specialist, System Integration (Fiber Optics)

• Installation and configuration of networked IT systems
• Setup of client/server systems and Internet connections
• Implementation of complex intranet and internet solutions (firewalls, VPNs, load balancing, etc.)
• Analysis of network architectures and planning of IT infrastructures
• Execution of troubleshooting/fault-remediation processes (partly supported by expert and diagnostic systems)

Apprentice IT Specialist (System Integration), Data Center

IT Support

• Configure and operate network components, router and switching systems, as well as firewalls and VPNs.
• Perform installations in the data center and at customer sites.
• Manage, monitor and document network operations.
• Handle incident tickets at 2nd level support.
• Detect potential issues using available tools and initiate appropriate corrective actions.

IT Support Specialist – Network

• You patch in-house connections and install end devices
• Assist customers with the setup and commissioning of PCs or Smart TVs
• Inspect and troubleshoot network components in collaboration with our NOC
• Patch and splice fiber-optic connections when required

Technical Employee – Customer Service

Account Manager

• Acquire new clients as the first point of contact for companies interested in IT
• Capture clients' individual requirements and offer tailored solutions
• Guide clients from the initial inquiry through post-sale support
• Provide assistance with questions, issues, and other concerns
• Serve as the liaison between clients and the company, collaborating to find solutions