TNG Stadtnetz GmbH

Technical Customer Support

TNG Stadtnetz GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Kiel • Germany

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About the role

  • Technical assistance with the setup of telephone connections and Wi‑Fi
  • Point of contact for customers
  • Contributing to the development of company objectives
  • Ongoing customer care and answering contract-related questions
  • Supporting field technicians with remote measurements

Requirements

  • Proficient with Windows
  • Ability to quickly learn processes and digital tools
  • Enjoy working with customers
  • Patience and good interpersonal skills
  • Proficiency in German, both spoken and written
  • Bonus: prior technical knowledge (xDSL and fiber optics)
  • Career changers welcome
Benefits
  • Year-end bonus
  • Inflation compensation
  • Company pension plan
  • Daycare subsidy
  • Additional childcare days
  • Flexible working hours
  • Remote work
  • 30 days annual leave
  • Company events, e.g., summer party and Christmas celebration
  • Subsidized staff canteen
  • Employee services (e.g., mail service)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
WindowsxDSLfiber optics
Soft Skills
interpersonal skillspatiencecustomer serviceability to learn quickly