TIDB

Sales Development Rep

• マーケティングイベント、キャンペーン、ウェビナー等で獲得したリードへのフォローアップ（メール・電話・オンライン）
• 潜在顧客の課題・関心をヒアリングし、PingCAPソリューションの商談機会を創出
• Salesforceを活用したリード管理、データクレンジング、ナーチャリングプロセスの最適化
• 営業（Account Executive）および技術チーム（Solution Architect）との連携による案件推進
• マーケティングチームとの協働によるリード品質・メッセージ改善のフィードバック
• SDR/BDRプロセスの標準化・ベストプラクティス共有

Sales Development Representative

Product Manager

• Define and execute the product strategy for TiDB’s distributed storage and scheduling systems, shaping the core foundation of scalability and reliability.
• Partner with engineering to deliver improvements in performance, elasticity, and cost efficiency across TiDB and TiDB Cloud.
• Translate customer and system requirements into clear product goals, roadmap priorities, and measurable outcomes.
• Collaborate cross-functionally with architects, solution teams, and other PMs to ensure seamless integration across the TiDB ecosystem.
• Stay ahead of trends in distributed systems, AI-driven infrastructure, and cloud orchestration to guide product innovation.

Senior Product Manager, Distributed Storage Systems

Full-stack Engineer

• As a Principal Engineer on the TiDB Optimizer team, you will be a key technical leader responsible for the architectural vision and execution of our query optimization engine.
• Your work will directly impact the performance, reliability, and predictability of one of the most critical components of the TiDB database.
• You will tackle deep and complex challenges in query planning, cost-based optimization, and adaptive processing to ensure TiDB remains a world-class distributed SQL database for our global users.
• This is a high-impact role that offers the opportunity to shape the future of data infrastructure for thousands of companies.

Principal Software Engineer – Optimizer

Affiliate Manager

• Execute regional co-selling activities with cloud vendors to accelerate deal closure.
• Lead and support global programs for regional execution.
• Drive joint value propositions, sales enablement assets, and regional marketing campaigns.
• Assist in onboarding and enabling new regional partners from program level.
• Manage deal registration processes and ensure timely partner support for active opportunities.
• Lead and execute partner programs to support partner enablement, training, and certifications.
• Partner with regional Sales, Marketing, and Customer Success teams to align GTM activities with business goals.
• Act as the operational bridge between global alliance strategy and regional execution.
• Support internal teams with partner-related materials, case studies, and joint value propositions.
• Maintain accurate partner data, pipeline status, and activity reporting.
• Prepare regular reports for leadership on GTM activity progress and impact.
• Ensure compliance with partner program requirements and incentive processes.

Partner, Cloud & Alliance Specialist

• Define the BYOC strategy, positioning, and multi-cloud roadmap; translate customer and market needs into crisp PRDs for day 0/1/2 operations; align with next-gen architecture and enterprise requirements (sovereignty, isolation, control); shape pricing, packaging, and FinOps guardrails with business partners.
• Own end-to-end requirements for secure networking and compliance (VPC/VNet topologies, PrivateLink/Private Endpoint, IAM/RBAC, KMS, audit logging, least-privilege) aligned to SOC 2/ISO 27001; deliver a remotely managed, upgrade-safe control/management/data-plane model with first-class telemetry and diagnostics (CloudWatch, Azure Monitor, Prometheus, Grafana); productize repeatable IaC patterns and "golden" blueprints (Terraform/CloudFormation/Bicep), enable SSO (SAML/OIDC), and integrate with customer key, networking, and logging stacks.
• Run private previews/EAPs with lighthouse customers; equip field teams with solution guides, runbooks, and migration playbooks; drive ICP, messaging, and competitive differentiation across launches; define and iterate on KPIs (time-to-provision, time-to-first-value, SLO attainment, upgrade success, cost accuracy, NRR, NPS) to steer continuous improvement.
• Partner closely with engineering, security, solutions, and GTM teams to take BYOC from 0 to 1 and scale it globally across AWS, Azure, and other clouds.
• Deliver a secure, compliant, and highly automated deployment model that runs TiDB in customers' cloud accounts while being managed from TiDB Cloud.

Senior Product Manager – TiDB Cloud

Solutions Engineer

• Educate prospects and customers on the capabilities and benefits of TiDB, articulating how it addresses business and technical challenges
• Share best practices for integrating TiDB with various data sources and applications
• Guide customers through the design, deployment, and optimization of TiDB implementations across multiple functional areas of their organization
• Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real-world scenarios
• Develop and present tailored architectural solutions, best practices, and industry-specific use cases
• Provide technical input on RFPs and customer technical requirements
• Create and develop technical champions in your accounts to drive deals and achieve a technical win
• Work hands-on with customers to demonstrate and communicate the value of TiDB throughout the sales cycle, from demo to proof of concept to design and implementation
• Develop and deliver presentations, demonstrations, and technical workshops to various audiences, including developers, architects, and C-level executives
• Generate high-quality technical content such as whitepapers, blog posts, webinars, and reference architectures
• Stay at the cutting edge of distributed database technology, confidently presenting TiDB roadmap features and functionality to customers and prospects
• Partner with Product Management, Engineering, and Marketing to continuously improve TiDB’s products and positioning
• Establish industry influence by contributing to technical discussions, organizing knowledge-sharing sessions, and engaging with the open-source community
• Travel within the region (approximately 20-40%) as required for customer engagements

Senior Solutions Engineer

Security Engineer

• Lead TiDB’s global information security strategy, risk management, and compliance program to protect products, infrastructure, customers, and employees
• Define, implement, and continuously evolve TiDB’s global information security strategy and roadmap
• Partner closely with product, sales, legal, and executive leadership to embed security across core products, SaaS/cloud offerings, and enterprise engagements
• Drive adoption of best practices in application security, data security, and infrastructure hardening
• Establish and maintain a comprehensive risk management framework aligned with ISO 27001, SOC 2, GDPR, CCPA, and other relevant standards
• Work with legal and compliance teams to monitor evolving regulations in key markets
• Engage directly with enterprise customers to build trust in TiDB’s security practices and support security-related GTM activities (sales calls, due diligence)
• Lead and support incident response and crisis management when necessary

Chief Information Security Officer

Account Executive

• We are looking for a salesperson to start and drive the sales cross APAC who are sharp, creative, and hardworking with an unwavering desire to be the best. The ideal candidate has the experience scaling from one to many and been pioneer in the region in the past. You are customer focused, metrics driven, embraces a consultative sales philosophy, and are passionate about helping his/her team succeed. Our customers are often application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners. You must love talking to all types of customers about scaling their businesses and helping them solve their scaling issues and drive innovation across many different types of use cases centered around how our customers scale their databases.
• Close “lighthouse” accounts by working with our solutions architect team
• Establish distribution partnerships to accelerate product adoption in the APAC market
• Fostering a strong culture of collaboration and customer empathy in your team.
• Build the foundation of the sales team to scale product commercialization
• Collaborating with other customer facing teams to ensure that your group is meeting the needs of customers, proactively addressing issues as they arise, and managing customer escalations when things sometimes go wrong.
• Opportunity to build and shape a powerful, industry-changing database product from the get-go
• Working with a globally team of passionate (and compassionate) developers, hackers, and open-source fanatics

Sales Account Executive

• The data replication engineering team focuses on the open-source project TiCDC (https://github.com/pingcap/tiflow) maintenance, new features development and stability improvements. The TiCDC project aims to extend the ecosystem boundary of distributed database TiDB (https://github.com/pingcap/tidb). Our team will explore the latest research, design detailed technical documentation and implement them to enhance the product. We are investigating the most effective dataflow computation architecture to ensure data replication correctness, high performance, fault tolerance and stability.
• We are seeking senior software engineers who are passionate about problem-solving, take each product bug as a new challenge, enjoy the journey to root cause and fix the issues, and what’s more – with the mindset to think strategically and develop algorithms to prevent similar failures from occurring the next time. In this role, you will get the opportunity to work on the most interesting real-world scenarios and make a visible and impactful difference for the end-users.
• Design detailed technical documentation and develop new features of the dataflow system;
• Explore the latest research and industrial implementation;
• Analyze database production issues and fix product defects;
• Actively prioritize bugs and multi-task on critical escalations;
• Drive and implement database product quality enhancements through multiple dimensions and with different stakeholders;

Senior Software Engineer - Data Replication

• Role overview: We are looking for outstanding technologists to join our Solution Architect organization to ensure that our product(TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for researching TiDB's most advantageous industries and business scenarios in different global markets, finding the most efficient GTM strategies, and providing these solutions and strategies to business teams in different regions, while guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software and database architects, and industry experts.
• Responsibilities: • Support business teams in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept(POC) success rate of account teams.
• Responsible for market insight into the global new economy vertical industries (games, e-commerce, financial technology, SaaS, etc.), in-depth understanding of the industry's business scenarios, being able to grasp the industry's market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology.
• Advise customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journeys.
• As a technical expert, deeply understand and develop trends in data technology, study the latest data technology stack and data products, and output high-quality technical content and technical solutions.
• Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices.
• Display a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams.