Collaborate cross-functionally to gather requirements, refine solutions, and deliver high-quality technical outcomes
Design, build, and maintain integrations between platforms, including Salesforce, BigQuery, Genesys and other enterprise tools
Build and launch pilots or MVPs in fast-moving environments
Partner with Business Operations, Product, Data Engineering, and Data Science to translate business needs into scalable, measurable solutions
Administer, support, and extend integrations across a broad and growing tech stack (Salesforce, Genesys Cloud CX, Pardot, Workato, Ironclad, Datagroomr, Observe.AI, conversational AI platforms)
Collaborate with Product and Engineering on backend systems and integrations to automate business workflows and enable AI powered automation
Drive best practices around data hygiene, user access, and documentation, and stay current on platform releases and AI-driven tooling
Requirements
Ability to write basic scripts (e.g. Python, Javascript, shell) for automating backend processes and manipulating data
Strong knowledge of SQL with ability to understand data flows
Working knowledge of integration concepts like APIs, webhooks, event-driven integration architecture, and authentication frameworks (e.g. OAuth)
Hands-on experience using a middleware platform (e.g., Workato, MuleSoft)
Understanding of building high-quality, maintainable, scalable tools or applications
Ability to break down complex problems and evaluate tradeoffs to deliver tools on aggressive timelines
Comfortable communicating with technical and non-technical stakeholders (engineers, product managers, designers, analysts, end users)
Strong troubleshooting and diagnostic skills for issues spanning multiple integrated applications
Benefits
Remote work
Reasonable accommodation for individuals with disabilities
Equal opportunity workplace
Candidate safety measures: Thumbtack will never ask for money, banking info, or SSNs during hiring
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.