Thumbtack

Solutions Engineer

• Own the strategy for Finance systems including Adaptive Insights (EPM), NetSuite (ERP), Navan (T&E), Coupa/Ironclad/Omnea (Procurement), Workiva (Fin Rptg & IC), Avalara (Sales Tax), FloQast (Close & Recons), DMS (Escheatment), Carta (Equity), and partner cross-functionally with adjacent system owners.
• Translate finance workflows (close, FP&A, audit, reporting) into AI-enabled processes: map data flows, identify high-ROI automation opportunities (e.g., variance analysis, reconciliations, anomaly detection).
• Design and deploy AI-powered finance solutions (forecasting support, reconciliation agents, reporting) that improve accuracy, cycle time, and decision quality.
• Partner with Internal Tools to drive the configuration and optimization of these Finance systems, and the implementation of successor systems; serve as the interface between Finance and Internal Tools regarding systems roadmap.
• Serve as the interface between Finance and Data Engineering, ensuring the integrity, completeness, and governance of financial data flowing into planning and reporting systems.
• Enable leadership decision-making by building scalable reporting infrastructure and self-service analytics that translate financial data into actionable insights for senior stakeholders.

Finance Systems, AI Solutions Manager

Product Marketing

• Become the expert on our pros, competitive platforms, and AI trends shaping the pro landscape.
• Define and communicate the value proposition of our integration product.
• Develop compelling, insight-driven positioning and messaging on foundational product features.
• Partner with Product, Design, Research, Pro Success, Enablement and Sales to launch features.
• Collaborate closely with the Partnerships Marketing team to develop a deep understanding of partner-enabled pro solutions.

Senior Product Marketing Manager

Brand Manager

• Own the day-to-day execution and optimization of key employer brand channels.
• Design and scale an employee advocacy program.
• Develop data-informed campaigns and storytelling initiatives.
• Partner with Recruiting to enable stronger candidate experiences.
• Lead award submissions and recognition programs.
• Collaborate cross-functionally with various teams for cohesive messaging.
• Track performance across channels and advocacy programs, analyze results.

Employer Brand Manager

• Own the day-to-day execution and optimization of key employer brand channels, including LinkedIn and Glassdoor, using a data-driven approach to manage a recruitment marketing content calendar that brings Thumbtack’s mission, culture, and business priorities to life while driving measurable growth in engagement, reach, and brand perception.
• Design and scale an employee advocacy program that empowers employees to authentically share Thumbtack’s story—providing toolkits, content, training, and measurement frameworks to amplify reach, deepen credibility, and strengthen talent attraction.
• Develop data-informed campaigns and storytelling initiatives that increase brand awareness, strengthen talent attraction, and improve key recruiting metrics.
• Lead award submissions and third-party recognition programs to grow Thumbtack’s “best place to work” reputation and industry visibility.
• Track performance across channels and advocacy programs, analyze results, and translate insights into recommendations that continuously optimize employer brand investments and impact.

Artificial Intelligence

• Develop clear product requirements for AI-powered People workflows: conduct user research, map processes, and identify how AI can have the greatest impact.
• Design and build AI tools: agents, automations, and knowledge retrieval systems — that scale how the People expertise is delivered.
• Structure the knowledge layer: translate HR policies, playbooks, frameworks, and org context into AI-ready formats.
• Partner with People Data Science and Engineering on data integrations: Workday, data warehouse, surveys, internal sources.
• Define safety and governance guardrails: escalation to humans, handling sensitive topics, privacy and accuracy standards.
• Evaluate build vs. buy tradeoffs: assess enterprise tools vs. custom solutions and recommend what will work in practice.
• Own adoption and impact: lead rollout, manager training, feedback loops, and success metrics (e.g., response quality, employee satisfaction).

Senior AI Solutions Builder

Human Resources

• Own HR compliance programs end-to-end: design, governance, prioritization, sequencing, oversight, and ongoing evolution
• Translate regulations into practice
• Build and manage lifecycle compliance controls tied to hiring, role changes, compensation changes, and terminations
• Design and run pragmatic audits/monitoring
• Lead worker classification oversight
• Partner with Legal on interpretation and risk
• Collaborate cross-functionally with Payroll, HRBPs, and other teams

HR Compliance Program Lead

• Own HR compliance programs end-to-end: design, governance, prioritization, sequencing, oversight, and ongoing evolution.
• Translate regulations into practice: turn federal/state/local requirements into clear People processes, guidance, and training/enablement.
• Build and manage lifecycle compliance controls tied to hiring, role changes, compensation changes, and terminations, to include policy maintenance and rollouts.
• Design and run pragmatic audits/monitoring: implement controls, establish a regular review cadence, and drive follow-through with People Ops.
• Lead worker classification oversight (exempt/non-exempt and contingent labor) in partnership with People Ops, Legal, and HRBPs.
• Partner with Legal on interpretation and risk to operationalize requirements consistently and defensibly.
• Collaborate cross-functionally with Payroll, HRBPs, and other teams where compliance touches their workflows; serve as the go-to SME for stakeholders.

Manager

• Lead, coach, and develop a high-performing team of enablement trainers and facilitators
• Own the end-to-end delivery strategy for onboarding and continuous learning across all frontline organizations
• Partner closely with the Enablement Design team to shape learning strategies
• Build and operationalize scalable delivery systems
• Partner with senior leaders across various sectors to identify performance gaps
• Define, measure, and continuously improve delivery impact metrics
• Champion AI-enabled delivery by embedding AI tools into team operations
• Serve as a player-coach by facilitating high-impact sessions as needed

Manager II, Enablement Delivery

Director

• Set and own the strategic direction for the Creative Studio
• Serve as the single point of accountability for creative quality
• Lead and evolve an integrated creative and production organization
• Build, hire, and develop a high-performing team of senior creatives
• Design and continuously improve systems, workflows, and operating rhythms
• Influence senior leaders across Brand, Marketing, Product, and Commercial teams
• Foster a culture of accountability, belonging, candid feedback, and resilience

Director, Creative Studio

• Set and own the strategic direction for the Creative Studio
• Serve as the single point of accountability for creative quality, delivery performance, and operational excellence
• Lead and evolve an integrated creative and production organization
• Build, hire, and develop a high-performing team of senior creatives, producers, and people leaders
• Design and continuously improve systems, workflows, and operating rhythms
• Influence senior leaders across Brand, Marketing, Product, and Commercial teams
• Foster a culture of accountability, belonging, candid feedback, and resilience

Attorney

• Lead and mature Thumbtack’s privacy and AI compliance programs to ensure they are well designed, effectively executed, and aligned with regulatory requirements.
• Own and operate core compliance processes, including DPIAs, regulatory audit workflows, data mapping, consent management, and AI governance.
• Partner cross-functionally to operationalize legal requirements through clear processes, controls, and project management.
• Track compliance commitments, identify gaps, and escalate risks appropriately to ensure timely resolution.
• Develop practical training, documentation, and guidance to increase awareness of privacy and AI compliance obligations across the organization.
• Continuously improve and streamline compliance processes as Thumbtack’s data use and AI capabilities evolve.

Legal Compliance Manager

Accounting Manager

• Set and lead the multi-year strategy for Accounting, building a scalable operating model that supports company growth and public-company readiness.
• Build and lead a high-performing team, developing managers, evolving org design, and strengthening leadership bench strength. Set performance expectations and foster a culture of accountability and continuous improvement.
• Own the accuracy and timeliness of close processes, and other recurring and non-recurring accounting and A/P processes, continuously improving quality and performance metrics.
• Identify opportunities to drive efficiency through streamlining processes or automating via accounting systems and workflows, particularly through use of AI.
• Drive public-company readiness, strengthening internal controls, SOX compliance, and audit preparedness.
• Partner on strategic initiatives, ensuring new products, revenue models, and partnerships are structured and operationalized in a scalable, compliant way.

Director, Accounting

Product Designer

• Design customer-centric experiences with measurable business impact
• Partner closely with fellow designers, researchers, product managers, engineers, data scientists and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
• Use research and qualitative data to guide design and development decisions
• Develop a deep understanding of our customers and pros while focusing on key metrics
• Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
• Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation

Product Designer – Marketplace

Performance Marketing

• Manage and efficiently scale Thumbtack’s Paid Social campaigns across platforms like Meta, YouTube, TikTok, Pinterest, and Reddit—driving incremental customer growth, while balancing positive contribution.
• Responsible for in-house campaign management and optimizations—including budget pacing, bid optimization, creative iteration, audience segmentation, and platform best practices.
• Build and implement Paid Social testing roadmaps with XFN partners, driving a continuous test-and-learn approach across audiences, creative, and platforms.
• Identify and execute opportunities for channel expansion and scaling newer platforms.
• Responsible for tracking, QA, reporting, and measurement for Paid Social, partnering with internal and third-party tools to ensure confidence in results.
• Partner closely with analytics, product, and marketing tech teams to build automated tools for audience workflows, creative decisioning, campaign builds, and reporting.
• Collaborate with Brand and Creative teams to develop and iterate thumb-stopping, performance-driven creative that also advances Thumbtack’s brand narrative.
• Partner with external agency and platform relationships - pushing for innovation, unlocking new opportunities, and ensuring Thumbtack remains on the leading edge of social marketing.

Growth Marketing Manager, Paid Social

Content Marketing Manager

• Design, write, edit, test and improve content across multiple touch points, including product flows, navigational elements, product names, emails, tutorials and notifications
• Collaborate on cross-functional teams with designers, data analysts, researchers, engineers, product managers and marketing team members
• Demonstrate excellent communication skills and the ability to influence product decisions, team direction and strategy
• Give and solicit feedback from UX design peers and contribute to the team through mentoring or onboarding
• Ensure a consistent voice and tone across Thumbtack product content, marketing channels and customer support
• Develop content frameworks and product narratives that explain your recommendations and help partners understand the practice of content design
• Independently and proactively identify opportunities for impactful A/B copy tests and participate in user interviews
• Understand the relationship between business goals and user needs

Finance Systems, AI Solutions Manager

Senior Product Marketing Manager

Employer Brand Manager

Employer Brand Manager

Senior AI Solutions Builder

HR Compliance Program Lead

HR Compliance Program Lead

Manager II, Enablement Delivery

Director, Creative Studio

Director, Creative Studio

Legal Compliance Manager

Director, Accounting

Product Designer – Marketplace

Growth Marketing Manager, Paid Social

Content Designer