Lead Internal Communications Manager

Thumbtack

Lead internal communications, executive messaging, and employer brand strategy for Thumbtack, a home-services marketplace. Driving enterprise alignment, leadership narratives, and employee engagement.

Posted 8/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $159,000 - $242,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing internal communications strategies that align with business priorities, while leveraging data-driven insights to enhance effectiveness and engagement. Proven ability to advise senior leaders and influence cross-functional teams in delivering clear and compelling narratives.

Highest-signal resume keywords

Internal Communications StrategyExecutive MessagingOrganizational Change ManagementData-Driven InsightsAI Integration in Communications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise CommunicationsNarrative DevelopmentMessaging StrategyEditorial JudgmentProgram Evaluation

Soft Skills

Exceptional Written CommunicationExceptional Verbal CommunicationStrong Executive Presence

Tools & Technologies

AI for Research and Drafting

Industry Keywords

Organizational AlignmentEmployee EngagementCross-Functional CollaborationAll-Hands MeetingsCulture Initiatives

About the role

Key responsibilities & impact

Develop and execute global internal communications strategies connecting business priorities to clear, consistent messaging.
Lead long-term, high-impact communications initiatives from strategy through execution.
Establish communications frameworks and best practices to improve consistency, effectiveness, and organizational alignment.
Advise senior leaders on communications strategy, executive messaging, narrative development, organizational change, and employee communications.
Lead communications for all-hands meetings, AMAs, executive announcements, reorganizations, and culture initiatives.
Establish success metrics, evaluate program effectiveness, and use insights to improve strategy and employee engagement.
Shape executive and enterprise communications, including presentations, AMA materials, leadership updates, and company announcements.
Influence cross-functional partners across Brand & Communications, Marketing, People, Engineering, Product, and other business functions.
Leverage AI for research, drafting, synthesis, and iteration while ensuring quality, accuracy, and audience fit.

Requirements

What you’ll need

8+ years of experience in internal or executive communications
Proven track record independently leading enterprise communications strategies
Experience influencing executive stakeholders and driving measurable organizational impact
Success leading communications for all-hands meetings, AMAs, executive announcements, reorganizations, and culture initiatives
Exceptional written and verbal communication skills
Ability to translate complex business topics into clear, compelling narratives
Strong executive presence and ability to advise senior leaders
Experience with messaging, narrative development, organizational change, and employee communications strategy
Ability to establish scalable communications programs, operating models, and best practices
Ability to use data-driven insights and measurement to improve effectiveness and organizational impact
Exceptional editorial judgment
Ability to integrate AI into communications workflows while maintaining accountability for final deliverables

Benefits

Comp & perks

Remote work arrangement
Equal employment opportunity workplace
Reasonable accommodation for individuals with disabilities