HR Operations and Quality Specialist
CYB Human Resources
Human Resources Manager
Thomson Reuters
full-time
Posted on:
Location Type: Hybrid
Location: Ann Arbor • Minnesota, Missouri, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $72,100 - $133,900 per year
Job Level
Mid-LevelSenior
About the role
- Act as a trusted advisor, coaching managers and developing HR solutions to people-related business challenges
- Implement and drive adoption of business-specific HR initiatives, practices, and policies for Operations & Technology client group
- Oversee the effective execution of cyclical HR processes across the client group, including performance management and employee relations
- Partner with managers, employees, and stakeholders to identify and resolve issues, engaging COE resources and global HR relationships where appropriate
- Leverage data and analytics to monitor trends, perform data audits, and implement improvements
- Upskill managers through targeted training and coaching and prepare/facilitate manager sessions
- Lead BU-specific projects such as organizational restructures, job changes, and potential RIFs
- Communicate, educate, and champion HR processes and change initiatives, role modeling Company Values
- Contribute to large-scale, global, and enterprise HR projects and drive improved employee experience
- Leverage company AI-enabled tools and resources to ensure compliance, streamline processes, and modernize HR capabilities
Requirements
- Strong, comprehensive knowledge of HR policies and processes across the employee lifecycle
- Broad knowledge of and demonstrated experience with US federal and state laws/regulations (including Title VII, ADA, ADEA, FMLA)
- Hands-on change management experience, including leveraging AI to enable new ways of working
- Expertise with employee relations and performance management consultation
- Deep understanding of HR roles and cross-functional collaboration to deliver employee/customer experience
- Skilled in presentations, research and analysis, and business writing
- Capability to manage projects effectively
- Typically 3-5 years of HR experience preferred, preferably in a large global organization
- Bachelor’s or Master’s Degree preferred
- PHR or SHRM-CP a plus
Benefits
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role)
- Flexibility & Work-Life Balance: Flex My Way policies and work from anywhere for up to 8 weeks per year
- Career Development and Growth: Grow My Way programming and skills-first approach, professional development and tuition reimbursement
- Industry Competitive Benefits: comprehensive benefit plans including flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, and employee incentive programs
- Health insurance: market competitive health, dental, vision, disability, and life insurance programs
- Retirement: competitive 401k plan with company match
- Paid time off: competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave
- Annual Bonus: role may be eligible for an Annual Bonus based on enterprise and individual performance
- Optional benefits: optional hospital, accident and sickness insurance; optional life and AD&D insurance
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement and access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit (paid 100% by employee)
- Access to 529 Plan and commuter benefits
- Adoption & Surrogacy Assistance
- Tuition Reimbursement
- Access to Employee Stock Purchase Plan
- Social Impact: two paid volunteer days off annually and opportunities through the Social Impact Institute
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR policiesemployee lifecyclechange managementemployee relationsperformance managementdata analyticsproject managementcoachingtrainingorganizational restructuring
Soft skills
communicationcollaborationpresentationresearch and analysisbusiness writingproblem-solvingcoaching managersstakeholder engagementleadershipadaptability
Certifications
PHRSHRM-CPBachelor's DegreeMaster's Degree
