Patching Analyst
Tahche Careers
CloudCyber SecurityLinuxVMware
IT Manager
THOMPSON Child & Family Focus
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteSalary
💰 $75,000 - $85,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudCyber SecurityJavaScriptSQLVMwareVoIP
About the role
- Server maintenance, monitoring, and upgrades
- Monitor server and network downtime and resolve major issues
- Oversight of all company software and hardware
- Ensure adequate network, endpoint, and cloud security systems are in place and functional
- Ensure adherence to all internal, mandated, and accrediting technology compliance requirements
- Visualize and present company analytics in regard to communication, technology, and cybersecurity
- Supervise positions/vendors responsible for hardware setup and maintenance, helpdesk, communication platforms, training, and software support
- Deploying and maintaining appropriate agency software, employee account creation/removal, group management, and scripting
- Monitoring, upgrading, altering, and backing up company data and systems
- Build and grow high functioning technology team with documented 1:1s, development plans, and tactical meetings
- Develop and adhere to accountability standards, monitor KPIs, and resolve internal conflicts
- Create alignment of customer service expectations, internal processes and SLAs
- Carry out software and hardware initiatives including evaluating business needs, researching purchases, project management, implementation and migration
- Coordinate training efforts with software suppliers or third-party consultants
- Ensure proper asset tracking and management
- Provide input on digital data strategy for tracking key metrics and digital utilization
- Oversee relationships and manage contracts with vendors and service providers
- Act as a backup HIPAA Security Officer and ensure compliance with all regulations
- Maintain and develop all custom internal processes and documentation
- Perform any and all additional tasks as assigned by IT Director
Requirements
- BA/BS degree in technology related field plus 5 years relevant experience OR BA/BS degree in computer science or related discipline and four years relevant experience
- Requires special technical knowledge of the techniques and procedures of server maintenance and configuration
- Must understand deployment, configuration and troubleshooting processes for software, hardware, networking and accessory equipment
- Extensive knowledge of Microsoft 365 is a must
- Requires PowerShell and VMWare fluency
- SQL knowledge as a plus
- Requires sufficient analytical skills to assess problems or unusual situations and develop solutions
- Requires in-depth understanding of HIPAA compliance, network security, and breach investigation
- Supervisory experience preferred
- Verified 5 years of work experience as a high performing individual contributor in a related field
- Exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions
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