Manage and develop senior level relationships with both existing and new clients
Operational and strategic management for client relationships, client satisfaction and deliverables, and overall quality of projects and client servicing
Proven business and revenue growth through their strategic leadership
Successful day-to-day running of your accounts and their subsequent project deliverables
Provide strategic clarity and creative ownership – both internally and with your clients
Knowledgeable – in the industry, the categories of your clients and their business challenges
Proactively identify and solve problems
Support producers with managing client requirements, communications and balancing project schedules and budget, providing on-going support and development to ensure a motivated and efficient team
Oversee multiple accounts to bring thoughtful, strategic ideas to the clients
Financial management and accountability of your individual accounts – development of detailed scopes, accurate forecasting, annual account planning and finance planning to ensure profitability and efficiency
Be a true partner to our clients having a ‘seat at the table’ supporting their marketing needs and decisions
Contribute to a culture of excellence around creative use of social media in advertising and marketing
Requirements
8+ years of account management and sales experience at a digital agency
Knowledge and passion for the social and digital world
A proven track record of hitting sales targets and delivering consistent revenue
Self-motivated with strong initiative
Outstanding leadership skills with a can do attitude
Extremely organized and can multitask like a wizard