Field Service Engineer III, Electron Microscopy
Thermo Fisher Scientific
ElectronUnity
Field Service Engineer II, Electron Microscopy
Thermo Fisher Scientific
full-time
Posted on:
Location: Utah • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Electron
About the role
- Field Service Engineers provide technical support and assistance, ensuring the efficient performance of equipment and systems, e.g. Metrios 6 (S)TEM , Helios 5 DualBeam , etc. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency.
- Key Responsibilities: Manage and complete more complex service tasks independently. Ensure compliance with safety and regulatory standards. Ensure accurate and detailed service reports are generated. Provide expertise and recommendations on technical issues. Collaborate with clients to understand their needs and tailor solutions. Offer technical training support to Field Service Engineer I. Participate in work schedules creation with colleagues and/or management. Provide sales leads and feedback to support teams.
Requirements
- Minimum Education Bachelor’s degree or higher in mechatronics, electronics/engineering, or equivalent.
- Minimum Experience 2+ years of experience in a related field.
- Analytical troubleshooting and problem-solving abilities.
- Interest in technology and IT trends.
- Knowledge of electron microscopes is an advantage.
- Able to lift 40 lbs. without assistance
- Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed
- Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
