TheGuarantors

Operations

• Partner with industry-leading AI vendors to deploy tools that automate manual workflows and drive efficiencies
• Develop, document, and continuously refine SOPs and workflows to drive operational excellence
• Analyze operational data to track KPIs, uncover trends, and recommend actionable improvements
• Collaborate with product, sales, marketing, and corporate development teams on initiatives that require operational support and analytics
• Ensure operational processes meet all legal, regulatory, and internal compliance standards
• Lead training and change management efforts related to new systems, tools, and processes

Operations Associate