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Senior Account Manager
TheGuarantorsSenior Account Manager at TheGuarantors driving sales for multifamily property management clients. Engaging, advising, and growing accounts in collaboration with diverse teams.
About the role
Key responsibilities & impact- Own account engagement strategy, conduct thoughtful discovery, build relevant demos, and manage objection handling in a structured yet dynamic full-cycle sales motion.
- Meet or exceed quota on a specific named book of clients by maintaining consistent and thoughtful servicing efforts in line with service expectations.
- Lead account kickoff meetings, project manage product launches, and coordinate handoffs to Partner Success.
- Conduct Quarterly Business Reviews (QBRs) to review program data, demonstrate value, and identify growth opportunities.
- Gather and share competitive intelligence regarding market share, practices, and industry trends.
- Advocate for operational changes in coverage and processes to drive revenue.
- Facilitate client feedback loops by conducting product review calls and collaborating with Marketing on case studies.
- Execute day-to-day responsibilities related to managing, adjusting, and expanding existing business with accuracy, timeliness, and consistency.
- Analyze, review, or maintain account engagement, performance, and risk data to support business needs.
- Partner with Partner Success, GTM, Marketing, and Customer Success to support expanding business and creating successful client launches.
- Communicate updates, risks, blockers, and recommendations clearly and proactively.
- Identify opportunities to improve pitch processes, script quality, talk track efficiency, and objection handling while maintaining compliance with insurance regulations.
- Use data, judgment, and business context to inform decisions and recommendations.
- Manage assigned work independently and follow through on commitments, deadlines, and deliverables.
- Ensure work is completed in accordance with applicable policies, procedures, standards, and regulatory requirements.
- Perform other role-related responsibilities as assigned and aligned with business needs.
Requirements
What you’ll need- 4+ years of experience in B2B sales
- Experience with Hubspot (or a similar CRM), Google Suite, Excel, LinkedIn SalesNav, Zoom (or similar video conferencing tools) is required
- Strong understanding of pipeline management and selling through a structured sales methodology like Challenger, with the ability to apply that framework dynamically in new contexts.
- Demonstrated ability to manage B2B sales cycles, partner with GTM, Partner Success, Customer Success, and Marketing, and deliver high-quality work in a dynamic business environment.
- Bachelor’s degree in Business, Finance, English Literature, Communications, Psychology, or equivalent practical experience.
Benefits
Comp & perks- Medical, dental, & vision insurance, beginning day one
- Health savings account with employer contribution
- Flexible spending accounts (healthcare, dependent care, commuter)
- 401(k)
- Generous PTO and paid holidays
- In-office lunch
- Flexible working hours
- Paid parental leave
- Company sponsored short and long term disability
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salespipeline managementsales methodologyChallenger frameworkaccount engagementdata analysisproject managementobjection handlingperformance analysisrisk management
Soft Skills
communicationclient engagementcollaborationproblem-solvingindependenceadaptabilitystrategic thinkingattention to detailtime managementproactive approach