About the role
- Manage all CEO communication channels (email, Slack, phone) with speed, discretion, and precision
- Filter, categorize, and clean inboxes for clarity and action
- Manage, update, and coordinate the CEO’s calendar — meetings, invites, reminders
- Serve as gatekeeper and prioritization filter for incoming requests
- Coordinate follow-ups, thank-you messages, and client touchpoints
- Track and organize communication across multiple stakeholders using the Partnership 101 matrix
- Maintain conversation trackers and ensure all follow-ups happen on schedule
- Create and maintain weekly, monthly, and quarterly reports (performance, initiatives, KPIs)
- Take meeting notes, summarize deliverables, and manage action item follow-up
- Manage files, documents, and data in GDrive and GSheets
- Maintain SOPs and help improve workflows for efficiency
- Support bookkeeping tasks — expense consolidation, receipts, and reports
- Manage outreach projects (e.g., podcasts, partnerships, speaking opportunities)
- Coordinate travel - booking flights, hotels, and itineraries
- Manage personal errands (online purchases, gifts, reservations, etc.)
- Update and post on personal social media accounts when needed
Requirements
- Thrive in fast-paced, high-performance environments where priorities change quickly
- Love building order out of chaos and creating clean, repeatable systems
- Treat communication like a sport — fast, accurate, and always on point
- Are obsessed with organization and follow-through
- Have experience managing inboxes, calendars, and task systems for executives
- Know how to protect your leader’s time like it’s gold (because it is 💎)
- Are tech-savvy and fluent in GSuite and modern productivity tools
- Can think ahead — not just react — and anticipate needs before they’re spoken
- Are comfortable managing both business and personal tasks with discretion and professionalism
- See yourself as a strategic partner, not a note-taker.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
calendar managementcommunication trackingreport creationnote-takingtask managementexpense reportingworkflow improvementdata organizationproject coordinationsocial media management
Soft skills
discretionorganizationfollow-throughanticipationcommunicationprioritizationadaptabilitystrategic thinkingattention to detailprofessionalism