Customer Care
Corporate Traffic Logistics
Maintenance Manager, ESM Attractions
The Walt Disney Company
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $111,900 - $138,800 per year
Job Level
Mid-LevelSenior
About the role
- Lead a maintenance team performing corrective and preventative maintenance on attractions and assets.
- Oversee both mechanical and electrical trades and lead up to 20-25 craft workers.
- Provide leadership to attraction engineering services response teams; establish work schedules, shift assignments, and work prioritization.
- Ensure customer service and communication to operations teams and other partners, providing accurate information, with status updates.
- Complete projects that achieve client's goals and provide creative solutions to maximize value while finding delivery efficiencies.
- Promote sound troubleshooting processes of multiple ride systems (including ride mechanical, ride control, show systems, building maintenance, and electrical systems), and use available resources to find a solution.
- Ensure compliance with corporate, governmental, and regulatory agency policies and regulations, maintain appropriate records, and generate required reports.
- Ensure Cast Members are trained in, and comply with, all applicable laws, regulations, and policies.
- Be active in the field in an attractions environment and work from ladders, elevated platforms, and confined spaces at various times.
- Work evenings, holidays, weekends, and varying shifts including 3rd shift (11PM-7AM) and work extended hours to complete time-sensitive tasks.
- Report to Senior Manager-Engineering Services and support the Disneyland Resort in Anaheim, CA (100% onsite).
Requirements
- Experience establishing a vision for your team that fosters innovation, along with continuous improvement.
- Experience successful team building.
- Experience understanding and conveying written and verbal data and analysis to partners at all levels.
- Understanding of diagnostic and evaluation skills with the ability to remove obstacles.
- Understanding of how to consolidate multiple sources of information/analyses into a cohesive story and recommendation.
- Well-developed tactics to balance time.
- Demonstrated experience leading a team.
- Experience in process control & mechanical systems.
- 3+ years of experience with Computerized Maintenance management system.
- Proficiency in standard office software programs and mobile electronic devices.
- Experience with budget and scheduling management skills. (Preferred)
- Demonstrated proficiency with MAXIMO. (Preferred)
- Experience working in a Maintenance / Technical environment. (Preferred)
- Background in maintenance management. (Preferred)
- Bachelor's degree or equivalent and relevant technical experience. (Required)
- Preferred Education: Engineering degree.
- Knowledge of both mechanical and electrical trades to lead craft workers.
- Willingness to work evenings, holidays, weekends, 3rd shift (11PM- 7AM) and extended hours.
- Ability to work from ladders, elevated platforms, and confined spaces; work outdoors in various weather conditions.
