Salary
💰 $170,000 - $180,000 per year
About the role
- Lead the strategic growth and operational excellence of the Auto Delivery subscription program
- Scale the program, enhance customer experience, and drive retention and revenue
- Lead program operations including performance tracking, customer engagement, and process optimization
- Collaborate with digital, marketing, merchandising, IT, and store operations to align initiatives and drive adoption
- Oversee program enhancements including personalization, promotions, and technology upgrades
- Develop and present regular reports on program performance, forecasts, and strategic recommendations to senior management and stakeholders
- Continuously assess and improve operational processes to drive efficiency and scalability
- Manage and mentor a direct report and report regularly to the VP, Stores on program performance
Requirements
- 5-8 years program or product management with a focus on subscription-based business models
- Proven experience facilitating or managing large cross-functional teams to coordinate all activities required to go to market to achieve desired business and financial goals
- Strong analytical skills and experience using data to drive decisions
- Experience as a project manager rolling out dynamic e-commerce and/or subscription business models
- Ability to lead, as well as engage in execution and processes is required
- Excellent leadership, communication, and cross-functional collaboration skills
- Ability to think strategically while managing day-to-day operations
- Experience in retail, e-commerce, or consumer goods preferred