The Very Group

Creative Account Manager

The Very Group

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Manage a portfolio of internal and external accounts, developing trusted relationships to drive growth
  • Lead the tactical execution of creative campaigns, ensuring projects are delivered on time, on budget, and with clear communication on expectations, scope, and any impact on costs
  • Collaborate with internal teams to deliver high-quality work aligned with briefs and Statements of Work
  • Monitor budgets, track time, and ensure profitability across accounts
  • Stay ahead of creative and digital trends to provide authoritative input during briefings
  • Act as the primary contact for clients, building long-term, trusted partnerships
  • Lead regular check-ins, status updates, and quarterly business reviews
  • Handle feedback with professionalism, resolving issues or escalating when needed
  • Identify opportunities to grow accounts through upselling and cross-selling
  • Support new business pitches and proposal development
  • Champion Hello Studio’s values and foster a culture of proactive excellence
  • Mentor team members and share knowledge across departments
  • Collaborate with wider teams across The Very Group, including Brand, Social, and Paid Media

Requirements

  • Proven experience in agency or in-house account management
  • Proven success managing client relationships and delivering performance improvements
  • Strong understanding of creative content delivery across the full creative funnel in all channels
  • Excellent communicator with top-tier presentation and writing skills
  • Organised, detail-oriented, and able to juggle multiple campaigns with ease
  • Analytical mindset with a data-driven approach to problem-solving
  • Passionate about creativity, results, and building meaningful partnerships
  • Up to date with social and digital trends
  • Willing to travel for meetings and shoots when needed
  • Customer obsessed, deep knowledge of clients' target customers and brand guardian responsibilities
  • Candidates will be subject to credit, CIFAS, Right to Work checks and possibly DBS checks (disclose unspent convictions)
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