Business Development Representative
Sustainment
Business Development Executive
Law Business Research
full-time
Posted on:
Origin: • 🇭🇰 Hong Kong
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Initiate, develop and maintain strong relationships with customers to win new business
- Develop and implement plans to maximise new business opportunities and sales campaigns to achieve revenue targets
- Complete account management activities including developing and maintaining strong client relationships, identifying upsell opportunities, and supporting renewals
- Work with colleagues across the company to ensure high standards of delivery and identify up-selling and cross-selling opportunities
- Demonstrate in-depth market and sector knowledge of clients and competitors and share insights to enhance client experience and product development
- Deliver effective communications tailored to product and audience
- Update the CRM to accurately reflect sales activity through the buying stages to Closed Won/Lost status
- Ensure clients have signed contracts and orders processed in accordance with GDPR regulations
- Attend client meetings, communicate new product developments, and obtain client feedback
- Develop strong cross-organisational relationships with key stakeholders (editorial, content, marketing, finance, product, team leaders)
- Act as a mentor to junior team members, support their training and ensure they are embedded within the team and business
- Network with clients and attend industry events to build strategic relationships and new business opportunities
Requirements
- Excellent negotiation and communication skills, in particular a highly professional telephone manner
- Self-motivated and driven to achieve targets
- International outlook
- Knowledge of the legal sector or professional services is desirable
- Ability to work to targets and showcase resilience in challenging situations
- Ability to role model key LBR values and behaviours for junior team members, and deliver training where necessary
