Law Business Research

Payroll

• Assist in the preparation and execution of payroll runs across UK, US, and APAC.
• Input and ensure payroll data is accurate and complete, including new hires, terminations, salary changes, deductions, benefits etc.
• Support statutory reporting and filings (e.g., HMRC, IRS) globally.
• Maintain region-specific compliance with relevant tax laws/legislation, labour regulations, and internal policies across all payroll entities.
• Provide support with month-end and year-end payroll activities for all jurisdictions.
• Maintain payroll records ensuring accuracy and data integrity across all systems.
• Prepare payroll reports and analytics for Finance, HR, Tax and the leadership team.
• Support audit requests and internal reviews by providing accurate documentation in a timely manner.
• Support payroll system operations and integrations with HRIS and finance platforms (e.g., Workday).
• Assist with system upgrades, testing, and automation initiatives.
• Ensure data confidentiality and security in all payroll-related activities.
• Identify opportunities to streamline payroll processes and improve accuracy.
• Assist in implementing and maintaining internal controls.
• Contribute to the development, improvement and documentation of standardised procedures.
• Identify and escalate and discrepancies, errors, or process issues.
• Respond to employee payroll queries in a timely and professional manner.
• Collaborate with HR, Finance and external vendors to resolve payroll issues.
• Support strategic initiatives and special projects as required by senior leadership, including finance system implementations, global payroll provider transition/migration, and business case development.

Payroll Administrator

Revenue Operations

• Collaborate with sales leaders to develop sales forecasts, quotas, and targets.
• Work with sales leaders to define sales territories and ensure the equitable distribution of opportunities among sales reps.
• Help set individual and team sales goals that are aligned with the overall business objectives.
• Define and document the sales process to ensure consistency and efficiency.
• Implement and optimize sales tools and technologies (like CRM systems) to automate workflows.
• Ensure the accuracy and cleanliness of sales data within the CRM and other sales-related platforms.
• Monitor and report on individual, team, and organizational sales performance against set metrics and targets.
• Regularly assess key performance indicators (KPIs) like conversion rates and win/loss ratios to identify areas for improvement.
• Create and maintain sales dashboards to provide leadership with actionable insights.
• Work closely with marketing teams to align lead generation efforts and provide feedback.
• Coordinate with finance teams to ensure accurate sales forecasting and revenue reporting.
• Provide feedback on product issues and coordinate product training for the sales team.
• Assist in the design and implementation of sales compensation plans that motivate sales performance.
• Ensure the accurate calculation of commissions and incentives for the sales team.
• Participate in reviewing and approving deals, ensuring alignment with company policies.
• Continuously monitor the sales pipeline to identify bottlenecks or risks that could impact revenue.
• Ensure that all sales operations comply with company policy and regulations.

Revenue Operations Manager

Compliance

• Identify and cover the most significant regulatory risk trends globally, producing high-impact, data-driven specialist content for a sophisticated legal and compliance audience.
• Produce and deliver complex, high-value content at pace, including deep-dives, forward-looking risk analysis, data-led explainers, and exclusive content generated through unique coverage and a strong network of market sources.
• Leverage an established book of senior-level industry expert contacts to generate exclusive insight, validate analysis, and strengthen the depth and credibility of coverage.
• Be the externally recognised market expert and leading editorial voice for regulatory risk and intelligence, with a visible presence at internal and external events.
• Use audience engagement data and client feedback to shape coverage priorities and to feed the broader audience strategy.
• Build and maintain strong relationships with clients and prospective clients, developing a deep understanding of their regulatory monitoring and analysis needs, and feeding those insights directly into content, product and audience strategy.
• Work confidently with data for in-depth analysis and storytelling, using structured and unstructured datasets to uncover trends and support coverage.
• Collaborate closely with the Data Intelligence Unit to identify gaps in internal datasets and scope and source external data and intelligence to evolve the regulatory risk offering over time.
• Support and influence the wider editorial team’s planning, sharing subject-matter expertise, helping shape coverage, and contributing to a consistent, high-quality regulatory risk content stream.

Lead Correspondent, Regulatory Risk

Customer Success Manager

• Customer Expert - Develop a deep understanding of clients' businesses, strategies, and objectives, using this knowledge to drive product adoption and demonstrate value.
• Product Expertise - Deliver impactful training sessions to clients and provide demo support to the sales and account management teams.
• Cross-Organizational Collaboration - Build strong relationships with key stakeholders across sales, account management, editorial, content, marketing, finance, product, and other relevant departments.
• Client Onboarding - Onboard new accounts and users, gaining insights into their goals to ensure they quickly realize the value of their investment in our products.
• Document regular processes and answers to common questions to build a comprehensive knowledge bank.
• Achieve all identified customer touchpoints, ensuring consistent and effective engagement.
• Usage Reporting and Metrics - Manage the delivery of client usage reports and review metrics to assess account health, providing relevant support as needed.
• Assist the sales and account management teams throughout system renewal cycles.
• Ensure the CRM is kept up-to-date, with accurate and reliable information.
• Collaborate with the Customer Support team to ensure subscriptions are fulfilled as booked.
• Lead conversations with clients to understand requirements for successful fulfilment.
• Ensure a positive customer experience, capturing and sharing product improvement feedback with the team.
• Develop strong relationships with existing clients and key contacts, sharing valuable insights with internal stakeholders.

Customer Success Executive

• Collaborate with sales leaders to develop sales forecasts, quotas, and targets
• Work with sales leaders to define sales territories and ensure the equitable distribution of opportunities among sales reps
• Help set individual and team sales goals that are aligned with the overall business objectives
• Define and document the sales process to ensure consistency and efficiency
• Implement and optimize sales tools and technologies (like CRM systems) to automate workflows
• Ensure the accuracy and cleanliness of sales data within the CRM and other sales-related platforms
• Monitor and report on individual, team, and organizational sales performance against set metrics and targets
• Regularly assess key performance indicators (KPIs) like conversion rates, deal velocity, to identify areas for improvement
• Create and maintain sales dashboards to provide leadership and sales teams with actionable insights
• Work closely with marketing teams to align lead generation efforts and feedback on campaign effectiveness
• Coordinate with finance teams to ensure accurate sales forecasting, revenue reporting, and quota alignment
• Provide feedback on product issues from the field and coordinate product training for the sales team
• Assist in the design and implementation of sales compensation plans that motivate sales performance
• Ensure the accurate calculation of commissions and incentives for the sales team
• Participate in reviewing and approving deals, ensuring that pricing, discounts, and contract terms are aligned with company policies
• Continuously monitor the sales pipeline to identify bottlenecks, gaps, or risks that could impact revenue
• Ensure that all sales operations comply with company policy and regulations

Financial Planning and Analysis

• Partner with department leads to monitor and control operating expenses.
• Provide monthly cost centre reporting, variance analysis, and actionable insights.
• Support month end processes with accounting team.
• Work with FP&A to produce cost Budgets and forecasts.
• Identify cost-saving opportunities and support efficiency initiatives.
• Involvement in efficiency savings and integration of acquisitions from a cost perspective.
• Lead the budgeting, forecasting, and tracking of capital expenditure projects.
• Evaluate business cases and ROI for proposed investments.
• Ensure compliance with capital governance policies and accounting standards.
• Act as a trusted advisor to operational teams, translating financial data into strategic guidance.
• Support procurement and contract negotiations with financial analysis and risk assessment.
• Deliver accurate and timely financial reports, dashboards, and commentary.
• Drive automation and standardisation of cost and CAPEX reporting.

Payroll Administrator

Revenue Operations Manager

Lead Correspondent, Regulatory Risk

Customer Success Executive

Revenue Operations Manager

Finance Business Partner – Corporate Costs