Law Business Research

Account Manager

• Cultivate and deepen strategic relationships with key stakeholders across existing accounts, identifying growth opportunities
• Represent the company at industry events, conferences, and product demonstrations
• Collaborate with the Client Services team to optimize the client lifecycle and drive renewals
• Develop and execute strategic account plans aligned to client goals and product capabilities
• Lead creation and delivery of proposals and sales pitches focused on new product adoption and expansion
• Initiate and manage upselling and cross-selling initiatives to maximise revenue
• Act as a voice of the customer to the Product Development team, contributing insights to roadmap priorities
• Maintain accurate CRM records and ensure GDPR and internal process compliance
• Ensure timely contract execution and order processing compliant with legal and regulatory standards
• Consistently achieve and exceed monthly and quarterly sales targets
• Mentor and support new team members and share best practices
• Champion core values of Collaboration, Excellence, Respect, Agility, and Humility

Key Account Manager

Sales

• Lead API and Enterprise sales efforts for Lexology PRO to new logos and incumbent clients
• Lead own individual sales and guide global activity of others on the same targets
• Act as lead channel between Product and clients regarding API best practice, collateral build and client implementation
• Ensure Lexology PRO (UI and API applications) are presented effectively to customers globally
• Deliver product demos including preparation, delivery and follow-up
• Work with Sales/Product teams to deliver API Proof of Values and manage live projects from assessment to implementation
• Understand individual use cases and review prospect requirements during API Proof of Value
• Lead and conduct onsite engagements to understand customer processes and facilitate architecture/solution discussions
• Align client tactical and strategic challenges through implementing Lexology PRO across their organisation
• Scope functional and technical requirements and recommend solutions to optimise customer and company value
• Complete RFx documents in conjunction with LBR support teams
• Initiate, develop and maintain strong customer relationships to win new business
• Perform account management tasks including upsell, upgrades and supporting renewals
• Collaborate internally to ensure delivery standards and identify upsell/cross-sell opportunities
• Share in-depth market and sector knowledge within the company
• Deliver tailored communications depending on product and audience
• Update CRM to accurately reflect sales activity and progress opportunities
• Ensure clients have signed contracts and orders processed in accordance with GDPR
• Assist in developing and implementing plans to maximise new business and meet revenue targets
• Attend client meetings, communicate product developments and obtain client feedback
• Develop cross-organisational relationships with stakeholders (editorial, content, marketing, finance, product, team leaders)
• Mentor junior team members and support their training
• Network with clients and attend industry events to build strategic relationships

Enterprise Sales Manager

Business Development Rep

• Collaborating closely with our SDR team to drive pipeline growth, refine outreach strategies, and ensure seamless handoffs to sales
• Conduct tailored product demos and articulate the value of Lexology PRO to prospects across roles and sectors.
• Collaborate with marketing and content teams to refine messaging and improve conversion rates.
• Own the full 360 sales cycle, prospecting and qualifying opportunities, building pipeline, demonstrating value, and navigating complex procurement processes to close deals with legal professionals and decision-makers.
• Maintain accurate pipeline data in our CRM (Salesforce) and report on KPIs such as AOV, conversion rate, and churn.
• Contribute to team strategy and share insights on ICP trends, objections, and market feedback.
• Achieve monthly revenue targets
• Maintain a healthy pipeline of qualified opportunities
• Work closely with CS and AM to ensure smooth onboarding and customer experience.

Business Development Manager

Sales Development Rep

• Support the Lexology Panoramic sales team using lead generation techniques, email and telephone campaigns and the company CRM (Salesforce) to generate new business opportunities
• Over time, learn and deliver the new business sales pitch and progress to Business Development Executive role
• Lead generation: identifying suitable prospective authors for the Lexology Panoramic series
• Manage outreach process for prospects from key jurisdictions
• Liaise with other teams across the business to identify whitespace and cross-sell opportunities
• Generate reports and identify key market insights for prospects and clients
• Lead qualification via proven criteria
• Manage and maintain a pipeline of interested prospects and engage the sales team on next steps
• Identify best practices for refining the lead-generation strategy
• Reporting to Head of Sales

Sales Development Representative

Producer

• Research, produce and deliver leading industry events predominantly in the US, Europe and Asia
• Identify market trends and write content-led agendas
• Secure high-calibre speakers and audiences for events
• Work with internal and external resources to create relevant content
• Write clear, concise and persuasive marketing copy for emails and websites
• Research and invite suitable speakers
• Collaborate with sponsorship team to secure sponsors for sessions
• Lead project brief meetings and work with internal teams to hit targets and grow events
• Manage multiple events concurrently, negotiating timelines and ensuring internal deadlines are met
• Work closely with in-house editorial teams to stay current on relevant sector news
• Run the content programme onsite at events and network with speakers and delegates
• Maintain professionalism and represent LBR internally and externally

Conference Producer

• Initiate, develop and maintain strong relationships with customers to win new business
• Develop and implement plans to maximise new business opportunities and sales campaigns to achieve revenue targets
• Complete account management activities including developing and maintaining strong client relationships, identifying upsell opportunities, and supporting renewals
• Work with colleagues across the company to ensure high standards of delivery and identify up-selling and cross-selling opportunities
• Demonstrate in-depth market and sector knowledge of clients and competitors and share insights to enhance client experience and product development
• Deliver effective communications tailored to product and audience
• Update the CRM to accurately reflect sales activity through the buying stages to Closed Won/Lost status
• Ensure clients have signed contracts and orders processed in accordance with GDPR regulations
• Attend client meetings, communicate new product developments, and obtain client feedback
• Develop strong cross-organisational relationships with key stakeholders (editorial, content, marketing, finance, product, team leaders)
• Act as a mentor to junior team members, support their training and ensure they are embedded within the team and business
• Network with clients and attend industry events to build strategic relationships and new business opportunities

Business Development Executive

Content Marketing Manager

• Coordinate submissions with authors from draft through to launch in various formats and on different platforms
• Manage key client relationships and work directly with multiple authors globally
• Liaise with editors and internal departments to set schedules for submissions and project manage manuscript delivery and editorial review to meet production schedules
• Utilise content management systems to coordinate and launch content
• Liaise with contributors to ensure copy is received, set deadlines, send reminders and chase late copy
• Work closely with content and production teams to ensure copy is edited, amended and finalised in time for launch
• Deal with phone and email enquiries; perform reporting, filing, diary management and other administrative tasks
• Identify, mitigate and report risks to delivery

Content Coordinator

Events

• Law Business Research, an award-winning global provider of business intelligence for the legal and intellectual property markets, is seeking a highly organized and proactive Event Operations Coordinator to join our dynamic Asia-Pacific events team.
• Research and secure suitable venues for conferences, dinners, receptions, and awards ceremonies.
• Negotiate contracts and manage supplier relationships.
• Maintain detailed documentation including timelines, contracts, travel plans, and checklists.
• Track and report on event budgets and expenditures.
• Collaborate effectively with internal teams including sales, editorial, sponsorship, and production.
• Lead onsite event coordination and ensure smooth operations.
• Conduct post-event evaluations and contribute to continuous improvement.