Law Business Research

DevOps Engineer

• Ensure the security of our cloud‑hosted infrastructure, applications, and CI/CD pipelines.
• Embed security best practices throughout the software delivery lifecycle.
• Work across our infrastructure landscape—Azure Kubernetes Services (AKS), Azure Virtual Machines, networking components, and application workloads.
• Champion secure‑by‑design principles, automate security controls, and maintain strong monitoring and incident response practices.
• Collaborate with Developers, Cloud Engineers, Product Managers, and external suppliers.
• Contribute to the continuous improvement of LBR’s cloud security posture, proactively identifying risks, recommending enhancements, and promoting a strong DevSecOps culture.

DevSecOps Engineer

Customer Success Manager

• Own and proactively manage a portfolio of Mid Touch customer accounts, creating tailored success plans and customer journeys that support retention, adoption and active user growth.
• Lead proactive onboarding within agreed timelines, adapting delivery to each customer’s workflow, priorities and business objectives.
• Build, strengthen and maintain strategic relationships with key users, decision-makers and commercial stakeholders across customer organisations.
• Analyse customer health across usage, engagement, sentiment and commercial indicators to identify risks, opportunities and clear calls to action.
• Design and deliver tailored engagement initiatives aligned to each customer’s goals, strategy, buying cycle and stage in the customer journey.
• Conduct high-quality business reviews to measure progress against agreed success outcomes and recommend next steps.
• Partner with Sales on commercial discussions, including renewal support, solution recommendations and identification of growth opportunities such as cross-sell, upsell and CSQLs.
• Act as the voice of the customer by sharing feedback, trends and customer intelligence with Product, Content, Support and other relevant teams.
• Maintain excellent documentation and process discipline within the Customer Success platform, ensuring records are accurate, useful and action-oriented.
• Support knowledge sharing across the team, contribute to continuous improvement initiatives and act as a role model through high standards, empathy, maturity and accountability.

Events

• Lead end-to-end operational planning and execution of flagship tradeshow, Legalweek, ensuring seamless delivery from pre-planning through onsite management and post-event wrap up.
• Develop and adhere to event plans and timelines, including internal and external deadlines, floor plans, and run-of-show documents.
• Coordinate and manage relationships internal and external resources, including venues, general service contractors, A/V vendors, electrical, security, and other material suppliers.
• Act as primary point of contact for clients – on-site and in advance of events – to gather client deliverables, secure client approvals, and provide a smooth client experience.
• Oversee exhibitor logistics including move-in/move-out, booth compliance, and onsite support.
• Coordinate all on-site logistics including on-site staff assignments.
• Be responsible for accurate and timely budgeting and reconciliation of events.
• Oversee the adherence to operational policies and procedures for the conference operations staff.
• Create staff housing list; manage all staff, speakers, suppliers and VIP hotel arrangements directly with our housing contractor.
• Order food and beverage for event attendees networking events and work with venue F&B vendor for retail options.
• Work with venue and vendors on various sponsorship opportunities and price out potential costs.
• Order event signage and work with general service contractor on additional event branding such as entrance units, hanging signs, and more.
• Develop and maintain event requirements for all vendors in event Letter of Instruction.
• Develop and maintain exhibitor/sponsor resource center.
• Oversee sponsorship fulfillment for any conference/event related items.
• Proof/edit promotional materials. Maintain pertinent event information on websites.
• Collaborate with Conference Event Operations Manager for all things Legalweek related.
• Collaborate with registration and event tech team to ensure successful deployment of onsite attendee experience.
• Oversee on-site setup and distribution of attendee goody-bags and/or giveaways (if applicable).
• Other responsibilities include end-to-end planning for non-tradeshow conferences/awards.
• Troubleshoot operational issues quickly and effectively under pressure.
• Analyze post-event metrics and feedback to identify operational improvements and lead post-event debriefs.
• Assist with various projects as assigned by Director, Event Operations.

Event Operations Manager

Marketing

• Manage end-to-end marketing campaigns for awards programmes, including email marketing, social media, website content, partnership activity, and promotional campaigns
• Manage and maintain awards platforms and event systems, including setup, category management, automated communications, and reporting
• Monitor entry numbers, campaign performance, audience engagement, and sales activity, providing regular updates and insights to internal stakeholders
• Work closely with editorial, sales, design teams, sponsors, judges, and external partners to support campaign objectives and event success
• Oversee audience data management and segmentation to ensure campaigns are correctly targeted
• Respond to entrant queries ensuring a high-quality customer experience throughout the awards process
• Support shortlist announcements, ticket sales activity, and post-event communications
• Proofread and coordinate event-related materials including scripts, programme guides, and promotional collateral

Awards Marketing Manager

Compliance

• You will take ownership of coverage of big tech and privacy regulation in Washington, DC, setting the editorial agenda across our brands. This includes:
• Leading coverage of regulatory, enforcement and legislative developments affecting major technology companies in the US and globally
• Breaking exclusive stories through a well‑developed network of sources across government, private practice, industry and advocacy groups
• Delivering insightful analysis that explains the legal, commercial and political significance of developments, not just the technical detail
• Writing across formats, including daily news, long‑form features, data‑driven pieces, surveys and live or event‑based coverage
• Collaborating closely with colleagues across Law.com, GIR and GCR to deliver joined‑up, high‑impact coverage of overlapping regulatory themes
• Representing the brands externally at conferences, industry events and client meetings, building profile, trust and relationships in the market
• Leading or contributing to major editorial projects, such as special reports and cross‑brand initiatives
• Editing and supporting other reporters where appropriate, helping to maintain strong story framing and high editorial standards
• Delivering clean, accurate, publication‑ready copy on deadline, operating with a high degree of autonomy and requiring minimal editing

Senior Correspondent – Big Tech, Privacy Regulation

Manager

• Lead end-to-end delivery of technical initiatives and projects across Product and Technology, ensuring scope, timelines, dependencies, and risks are actively managed throughout the lifecycle.
• Partner with Product Managers, Technical Leads, and other stakeholders to translate business and product goals into clear delivery plans, milestones, backlog priorities, and success measures.
• Coordinate the day-to-day flow of delivery across multiple teams and workstreams, balancing capacity and demand, maintaining momentum, and resolving blockers to support predictable outcomes.
• Assist with project tracking and reporting, keeping plans, risks, actions, and dependencies up to date, and helping stakeholders stay informed on progress.
• Facilitate core delivery ceremonies and governance forums, including stand-ups, planning sessions, reviews, retrospectives, and checkpoints, ensuring actions are captured and followed through.
• Manage cross-team and third-party dependencies, aligning schedules, release activities, and handovers to reduce delivery risk and ensure smooth implementation.
• Track delivery progress using appropriate tools and dashboards, maintaining accurate reporting across timelines, risks, resource considerations, and delivery performance.
• Identify and escalate issues early, agreeing mitigating actions, owners, and dates, and working with relevant stakeholders to maintain progress and minimise disruption.
• Promote strong delivery practices and continuous improvement, using retrospectives, feedback, and performance insights to improve ways of working, collaboration, and throughput over time.

Product Delivery Manager

Research Analyst

• Collect law firm submissions and client feedback, and use public sources to support rankings and editorial content.
• Become fully proficient in all research systems, workflows, and data management protocols.
• Conduct structured interviews with lawyers and corporate contacts under supervision, ensuring accurate and complete notes transcription where possible.
• Track, organise, and process law firm submissions for assigned jurisdictions or practice areas in line with required deadlines.
• Draft law firm and individual analysis summaries and data-driven insights for inclusion in rankings and profiles, with guidance from senior team members.
• Use AI tools to improve efficiency and quality of output, including in relation to editorial content production.
• Produce clear, insightful analysis of research findings and draft high-quality content for rankings and profiles.
• Support the team at conferences and events as required.

Journalist

• Provide in-depth coverage of consequential lawsuits, key filings, court decisions and court administration in Pennsylvania courts, at both the state and federal levels.
• Court coverage shall emphasize Philadelphia Common Pleas Court (the basic trial level court), the Pennsylvania Supreme Court and (in collaboration with a national federal appeals court reporter) the U.S. Court of Appeals for the Third Circuit.
• Own and develop deep expertise in the national class actions and mass tort practice area, in close collaboration with a senior litigation reporter, translating developments into forward-leaning insight on risk, defense strategy, plaintiff trends and market implications.
• Track litigation trends, producing investigative and enterprise stories involving litigators and litigation strategies in Pennsylvania.
• Ability to leverage resources—from human intelligence and deep dives into case filing data and other statistics, to our data-driven and analytical Radar team and AI--to surface trends and shifts in the litigation landscape before others recognize them.
• Connect local and regional reporting by looking to coverage from colleagues across Law.com’s global newsroom to identify national trend stories, cross-market inflection points and multi‑jurisdictional projects.
• Serve a highly sophisticated audience of attorneys, judges and legal‑industry professionals who rely on Law.com for credible, highly sought‑after insight into risk, opportunity and competitive dynamics.
• Produce breaking news on tight deadlines for local and national audiences.
• Balance daily news reporting with enterprise, analysis and investigative work. As a baseline, reporters are expected to publish at least one story per day, with multiple analysis and enterprise pieces each week.
• Write with clarity and authority on litigation issues, including data‑informed explainers and analysis that make complex developments more actionable for decision‑makers.
• Build and maintain a strong network of lawyers, judges and legal strategists to generate exclusive insight, validate analysis where appropriate and deepen the credibility of coverage.
• Collaborate effectively with reporters and editors across geographies and platforms, contributing to social media and audience engagement.
• Use audience signals and editor feedback to sharpen coverage priorities, ensuring reporting aligns with how professionals use intelligence in practice.
• Over time, develop a visible voice as a litigation authority across platforms and selected industry forums.

Litigation Reporter

• Cover key state courts based in Downstate New York, with an emphasis on key courts, judges and judicial developments, especially when they carry national or cross‑market significance.
• Monitor judicial elections and selection. Identify and connect with major players in judicial selection, from county politicos to key players in City Hall and on the State Senate Judiciary Committee, to name just a couple of venues.
• Report on major judicial decisions, nominations, recusals, ethics issues and structural changes affecting the judiciary.
• Analyze rulings and opinions to identify broader legal, political and business implications, drawing connections across cases, courts and jurisdictions.
• Ability to leverage resources—from human intelligence and deep dives into case filing data and other statistics, to our data-driven and analytical Radar team and AI—to surface trends and shifts in the litigation landscape before others recognize them.
• Surface early signals by tracking rulings, dissents, concurrences, procedural shifts and judicial behavior to identify emerging doctrinal or institutional trends.
• Produce breaking news on tight deadlines for Law.com publications serving legal and business audiences nationwide.
• Balance daily coverage with enterprise and investigative reporting focused on the judiciary’s role in shaping litigation outcomes, regulatory enforcement and market risk.
• Collaborate with colleagues across Law.com’s global newsroom to develop national trend stories and multi‑court projects.
• Build and maintain a strong network of judges, clerks, litigators, former judicial officials and court experts to generate exclusive insight and deepen the authority of coverage.
• Collaborate effectively with reporters and editors across geographies and platforms, contributing to social media and audience engagement.
• Write with clarity and authority for a highly sophisticated audience that relies on Law.com’s reporting as decision intelligence, not just news.
• Use audience signals and editorial feedback to sharpen coverage priorities and ensure reporting aligns with how professionals use judicial insight in practice.
• As a baseline, reporters are expected to publish at least one story per day, with regular enterprise and analytical work delivered each month.

Judiciary Reporter

Business Development Rep

• Meet and exceed revenue goals
• Manage the sales process from initial client contact through post-sale follow up
• Identify and engage with prospects through outbound sales efforts using Nooks AI power dialer
• Utilize SalesForce, Groove, and Salesloft tools to forecast, track and report sales activity
• Build relationships at all levels within client organizations
• 60% new clients, 40% retaining existing accounts

Business Development Representative – US Delegate Sales

• Cover mid-size law firms as the core of the beat, including firm strategy, growth and lateral moves.
• Monitor major cases and litigation trends shaping Texas' legal landscape, with an emphasis on civil litigation.
• Track judges and courts, including key rulings, judicial appointments, caseloads, court administration, and developments inside state and federal courts.
• Stay updated on rules and policy changes, including updates to civil procedure, court administration, and other regulatory shifts affecting legal practice.
• Report on the business of law, including firm management, client dynamics, and broader market trends.

Regional Reporter

Account Manager

• Develop strong relationships with existing customers, proactively managing accounts to identify upsell, cross‑sell and retention opportunities
• Create and execute client sales plans to meet and exceed monthly and quarterly revenue targets
• Work closely with Customer Success to manage the full client lifecycle and increase both renewal value and volume
• Gather and relay client feedback to support product development and the successful launch of new products
• Accurately record sales activity and pipeline progression in CRM from opportunity creation through to close

Account Manager – Legal Careers Group

Sales

• Manage a Business Development team to ensure they and the team exceed targets.
• React to changing market conditions in an agile manor to ensure consistent team performance.
• Train the team in how to thoroughly research and understand the needs and structures of prospective clients within their target sector.
• Implement our Sales Methodology with the team, to align to global standards
• Partner with Product, Content, Marketing, RevOps and Sales Enablement implement growth strategies and help shape the future of the product.
• Work with colleagues in New York and Hong Kong to ensure consistent standards and processes in our global offices.
• Negotiate and manage complex multi-stakeholder sales with global clients and manage their often complex procurement processes.
• Work closely with Account Management to understand and deliver value to customers.
• Implement and manage effective KPI’s with the team to ensure there is sufficient pipeline to hit targets and managing team morale.
• Drive accurate forecasting and reporting on team performance.
• Build a strong working knowledge of Legal intelligence space and company product positioning

DevSecOps Engineer

Customer Success Manager

Event Operations Manager

Awards Marketing Manager

Senior Correspondent – Big Tech, Privacy Regulation

Product Delivery Manager

Product Delivery Manager

Product Delivery Manager

Research Analyst

Litigation Reporter

Judiciary Reporter

Business Development Representative – US Delegate Sales

Regional Reporter

Account Manager – Legal Careers Group

New Business Sales Manager