The TJX Companies, Inc.

Events

• Completes the daily tasks required for Store Loss Prevention and safety programs
• Maintains positive relationships with Store Management
• Conducts apprehensions within established policies and guidelines
• Communicates with store Associates on damage and shrink initiatives
• Identifies and resolves internal and external theft
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Loss Prevention Detective

• Deter, detect, and apprehend individuals attempting to commit theft and fraud.
• Facilitate civil and criminal prosecution of apprehended individuals.
• Incident reporting and collaboration with police.
• Attend court as required.
• Use CCTV equipment and conduct store surveillance.
• Collaborate with Organized Retail Crime (ORC) Investigators.
• Report internal dishonesty to Regional Internal Investigators.
• Support Supply-chain Investigators on potential supply chain losses.
• Report to a Store Investigation’s Supervisor within the Loss Prevention department.

Loss Prevention Detective

Loss Prevention Store Investigator