Customer Support Representative, French
Helpware
Assistant Store Manager
The TJX Companies, Inc.
full-time
Posted on:
Location Type: Office
Location: Portland • Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
- Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates.
- Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
- Communicate and implement action plans for projects, targets, company initiatives, and store changes.
- Provide input on succession planning to meet future needs.
- Implement strategies to meet sales, expense, and customer service targets.
- Coordinate loss prevention and operational programs and improve store layout and efficiency.
- Empower team to deliver unforgettable “magical moments” for customers in a fast-paced retail environment.
Requirements
- Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
- Demonstrated ability to lead, develop, and empower a large team.
- Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
- Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Strong follow-through skills to successfully implement tasks and initiatives.
Benefits
- Associate discount at our stores, available to you and eligible family members.
- Comprehensive training and development programs
- Global well-being programs focused on physical, financial, and emotional wellness
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- 401(k) match (eligible upon meeting service/hours requirements)
- Medical/dental/vision (eligible upon meeting service/hours requirements)
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays, vacation, and sick leave
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
- Open door policy and supportive work environment
- Competitive salary and benefits package
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail leadershipstore operationscustomer servicemerchandisingpeople managementloss preventionhealth and safetyexpense managementschedulingmarkdowns
Soft skills
leadershipmentorshiporganizational skillscommunication skillsinfluencingfeedbackteam empowermentsupportive environmenttraining and developmentfollow-through
