Customer Support

• Provide top-notch customer service through online chats and email, addressing a variety of customer inquiries in a personalized, friendly, and informative manner.
• Provide service to Deezer's global customer base in multiple languages.
• Support any contact channel that Deezer requires such as email, social media and live chat.
• Take ownership for customer issues, solving problems and handling cases from start to finish.
• Work collaboratively with the Deezer team and attend regular meetings with team members and managers.
• Participate in projects as assigned.

Customer Support Representative, French

Customer Service Executive