Business Analyst

• Identify business improvement opportunities and support data-driven decision-making and optimizations
• Analyze business and market data to identify trends, risks, and opportunities
• Develop and present reports and dashboards to operational and executive leadership
• Partner with Client Services, Finance, Marketing, and Engineering to translate business requirements into data-driven insights
• Monitor marketplace metrics and assess platform configurations and SOP impacts
• Assist COO and CFO with contract pricing and driver compensation programs
• Create data visualizations, reports, and scenario models for strategic planning
• Collaborate with product and operations leaders to develop business cases and document requirements

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