The Renaissance Network, Inc.

Analyst

• Conduct detailed compensation analysis and modeling to support compensation program design, recommendations and decision making
• Lead market benchmarking efforts to evaluate internal equity and external competitiveness, refining job architecture and pay ranges to support business objectives
• Manage the execution of our global planning cycles, with a focus on data integrity, reporting, and process optimization
• Partner with the Recruiting Team to optimize offer processes and provide market intelligence and insights
• Develop and maintain compensation tools, dashboards, and templates to drive informed decision-making
• Participate in special compensation projects as needed
• Enacting process improvements and bringing new ideas to the table

Senior Compensation Analyst

Customer Success Manager

• Provide strategic and operational leadership for a portfolio of large-scale, multi-year state and consortium assessment contracts.
• Own end-to-end program accountability, including scope, budget, timelines, service levels, risk management, and contractual compliance.
• Act as the primary executive-level point of contact for state departments of education, facilitating governance structures, steering committees, and regular executive briefings.
• Define program vision, success metrics, and long-term roadmaps in partnership with state stakeholders and internal leadership.
• Lead and coordinate cross-functional teams across assessment operations, product, psychometrics, technology, data, implementation, sales, and customer success.
• Anticipate, identify, and mitigate strategic, operational, and compliance risks, driving corrective actions and escalation as needed.
• Ensure assessment programs are delivered in alignment with state and federal accountability requirements, accessibility standards, and testing policies.
• Use advanced data analysis and performance metrics to evaluate program health, implementation fidelity, and customer outcomes.
• Drive continuous improvement by standardizing program management frameworks, tools, and playbooks across state assessment engagements.
• Serve as the voice of the customer at the enterprise level, influencing product direction, assessment design, operational processes, and service enhancements.
• Partner with sales and executive teams to support contract renewals, amendments, and growth opportunities, including participation in RFP responses and oral presentations.
• Mentor and provide functional leadership to program managers and customer success professionals, setting standards for excellence and scalability.
• Prepare and deliver executive-ready communications, including program reviews, risk assessments, and strategic recommendations.
• Represent the organization as a thought partner in state education discussions related to assessment, accountability, and implementation best practices.
• Perform additional duties as assigned in support of organizational goals.

Senior Compensation Analyst

Senior Customer Success Manager – State Contracts