The Ohio State University, Main Campus

Financial Planning and Analysis

• Responsible for providing efficient and efficacious care to members of the James Medication Access team.
• Point of contact for medication access team and clinical staff.
• Complete prior authorizations and coordinate all medication access needs.
• Collaborate with Financial Counseling, physicians, and other providers.

Clinical Financial Case Management Specialist – Senior

QA Automation Engineer

• Responsible for working closely with Automation & AI and members of the business to automate end-to-end solutions
• Contribute in the planning, design, development and implementation of integrated technology solutions
• Responsible for the engineering, build, configuration, integration, performance optimization, and assists in the end-to-end testing of our tool platforms
• Plans and validates upgrades of infrastructure and support systems in accordance with ITIL best practices.

Automation Engineer

Clinical Research

• Provide assistance in support of the Ohio State Genomic Health community health research initiative.
• Assist with implementation and coordination of this and related studies.
• Participate in recruitment of study participants.
• Assist with collection, maintenance, & reporting of clinical research data in conjunction with the larger study team.

Clinical Research Assistant 1 – Clinical Trials Management Office

Recruitment

• Manages day-to-day talent acquisition operations to ensure high quality and timely fulfillment of full-cycle recruitment activities.
• Reviews job postings in preparation to post in Workday and/or external sites.
• Meets regularly with assigned customers to identify and develop recruitment and pipeline strategies.
• Works closely with the applicants, monitoring and responding promptly and professionally to all inquiries.
• Analyzes and presents recruitment metrics as required.

Talent Acquisition Consultant

• Provides advanced clinical appeal services with a focused responsibility for review and escalation of complex patient account denials.
• Independently performs complex clinical reviews and evaluates relevant payer contractual terms and payer policies/guidelines to determine need for and method of escalation.
• Monitors and reports on commercial and governmental payer denial trends and assists in the development of denial prevention strategies.
• Assists the Manager as clinical and operational resource for the clinical appeals team, supporting complex case resolution, payer policy interpretation, regulatory compliance, and technology-enabled workflows.
• Monitors payer and regulatory updates, disseminating this information with the team.
• Assists the Manager in evaluating workflows for effectiveness, and in supporting the adoption of new tools and systems.
• Oversees quality of clinical appeals and provides actionable quality assurance insights to management.
• Assists the Manager in monitoring productivity and performance trends.
• Aligns team operations with departmental goals, payer requirements, financial performance, and organizational technology initiatives through collaboration, coaching, and process improvement.

Clinical Financial Case Manager – RN, Escalation Lead

• Provides advanced clinical appeal services with a focused responsibility for review and escalation of complex patient account denials.
• Independently performs complex clinical reviews and evaluates relevant payer contractual terms and payer policies/guidelines to determine need for and method of escalation.
• Monitors and reports on commercial and governmental payer denial trends and assists in the development of denial prevention strategies, while maintaining a caseload of standard appeals as needed.
• Assists the Manager as clinical and operational resource for the clinical appeals team, supporting complex case resolution, payer policy interpretation, regulatory compliance, and technology-enabled workflows.
• Monitors payer and regulatory updates, disseminating this information with the team.
• Assists the Manager in evaluating workflows for effectiveness, supporting the adoption of new tools and systems.
• Assists the Manager in overseeing quality of clinical appeals and provides actionable quality assurance insights to management.
• Monitors productivity and performance trends.

Clinical Financial Case Manager, RN

Compliance

• Provides support to assure research protocols are in compliance with university, state and federal regulations.
• Assists with regulatory functions in support of clinical research activity.
• Assists in preparation of protocol submissions to Institutional Review Boards (IRBs) and provides updates on submission status.
• Assists in preparation of other required regulatory documents.
• Distributes approved documents.
• Relays information to clinical research staff.
• Assists with data entry including collecting, entering and maintaining data and documents in the OnCore electronic database.
• Assists with monitoring visits.
• Assists with regulatory issues.
• Creates and maintains regulatory files.

Regulatory Assistant – Clinical Trials Office

Analyst

• Performs detailed internal quality checks on essential regulatory files and patients enrolled on a clinical trial applying professional research experience to assess research participant safety, data integrity and research compliance with applicable institutional standard operating procedures (SOPs), Good Clinical Practices (GCP) and all applicable regulations.
• Recommends necessary steps to resolve any identified compliance issues identified on internal quality checks.
• Manages corrective and preventative action plans in response to internal/external audits, FDA Inspection or sponsor monitoring visits.
• Serves as a resource for less experienced colleagues.
• Develops new quality improvement processes to ensure on-going compliance to quality standards for the conduct of all clinical trials with the CTO.
• Develops and presents reports to operations managers and CTO directors.

Research Quality Analyst – Clinical Trials

Data Analyst

• Supports and promotes research, business, marketing, communications and administrative functions within the Clinical and Translational Science Institute (CTSI).
• Uses advanced qualitative and quantitative data analysis to demonstrate impact and support leadership decision-making.
• Plans, conducts qualitative data analysis in various instances; designs, builds advanced electronic data capture systems.
• Monitors, evaluates and ensures quality control of data entry across multiple areas and contexts.
• Analyzes workflow and operational issues for improvement.
• Provides recommendations to leadership based on internal and market data.
• Supports CTSI marketing and communications strategy through digital engagement analysis.

Reporting and Analytics Analyst

Platform Engineer

• Help in designing, building, and operating the university’s shared data infrastructure – including data pipelines, medallion-layer and other framework data products, cloud and/or on-prem tooling, and the integration fabric that connects data systems across the university.
• Help realize the design and build of ETL/ELT and other data integration movement processes for the Reporting and Analytics Environment.
• Engage with other data engineers and enterprise/integration architects within the team.
• Collaborate with OTDI Infrastructure colleagues and specialists in designing and implementing integrations from multiple systems into the team's data environments.
• Work to obtain and refine data requirements, build data integration flows, partner with data and visualization analysts on query optimization and tuning, and confer with data governance resources on metadata requirements.
• Provide production support duties for the systems we manage; respond to help desk issues related to our systems, monitor the production support queue, and respond to data flow failures in a timely manner.
• Participate in rotating off-hours and weekend on-call/pager duty.

Senior Data Platform Engineer

Technical Project Manager

• Serves as a leader of interdisciplinary programs/projects on an enterprise level.
• Works with executive management across the health system and determines how technology can assist in addressing the needs of the enterprise.
• Translates these needs into system requirements and design specifications.
• Understands how to leverage the integration of applications, systems and technology for competitive advantage.
• Coordinates dynamic teams of individuals who meet business objectives, schedules and outcomes.

Senior IT Project Manager

Business Analyst

• Supports the management and quality assurance of large, critical data sets that are essential to supply chain operations and drive financial performance.
• Functions as part of the master data management team, ensuring the accuracy and completeness of dynamic data within the Workday ERP system.
• Creates and maintains data in accordance with established policies, procedures, and best practices under the guidance of a manager or Sr. Data Management Analyst.

Data Management Analyst

Medical Billing and Coding

• Coding outpatient medical records to facilitate reimbursement and data collection.
• Assign ICD-10-CM codes for diagnoses of all outpatients treated within the OSU Health System.
• Apply CPT-4 procedure codes to all outpatients treated.
• Review medical record abstract data for accuracy in EPIC/IHIS before completing the chart.
• Responsible for coding various types of records, including emergency room, outpatient surgery, and outpatient clinic.

Outpatient Medical Coder, Level 2

Marketing

• Understand audiences, markets, and competitive landscapes to support college priorities.
• Focuses on research, analysis, strategic planning, and insights generation to inform and create marketing plans, recruitment strategies, and academic program positioning.
• Integrates robust market research with clear planning outputs — including audience segmentation, target identification, and data-driven recommendations — to guide marketing activities.
• Translates complex data into actionable marketing plans, forecast scenarios, and insights that advance enrollment, outreach, and communications goals.
• Requires occasional travel across the state for meetings and events.

Market Research and Marketing Insights Specialist

Systems Engineer

• Serve as an internal consultant supporting and driving implementation of revenue cycle improvement initiatives.
• Analyze and resolve issues with accounts involving authorization, billing, and compliance.
• Provide higher-level review of all medical necessity and authorization denials.
• Analyze data to identify historic trends and assist in formulating strategic plans for appealing denials.
• Use expert knowledge of payer authorization requirements to write and submit appeals.