The Nursing and Midwifery Council

Manager

• Responsible for leading the end user support, applications support and assets management team
• Overseeing the delivery of timely and effective IT support
• Managing processes, resolving escalations, and ensuring service level agreements (SLA)
• Developing support strategies and fostering relationships with both internal and external stakeholders
• Aligning IT support with business objectives and goals

End User Support Manager

Data Engineer

• Lead Project Data Architecture through structured Data Architecture Assessments (DAA)
• Drive Enterprise Data Architecture and model governance through our Data Architecture Framework (DAF)
• Develop conceptual and logical data models (UML), glossaries, taxonomies and ontologies
• Map key data flows and establish lineage across the enterprise data model
• Administer and assure the model repository, ensuring version control and quality standards
• Extend and enforce modelling standards using Sparx Enterprise Architect, MDG technologies and scripting
• Analyse business requirements within the context of the wider enterprise architecture landscape and recommend robust, secure and scalable data solutions
• Produce clear, high-value documentation and diagrams tailored to business stakeholders, SMEs, analysts, governance teams and engineers
• Develop and maintain the Data Architecture roadmap
• Act as a champion for the Data Architecture Framework — educating, mentoring and socialising best practice across the organisation

Data Architect

Paralegal

• Work as part of our New Ways of Working (NWOW) pilot team on live fitness to practise investigations
• Help design and refine the future of our casework processes
• Support Case Owners with case progression, including interviewing witnesses, drafting interview plans, drafting witness statements and drafting case completion reports throughout the lifecycle of investigations
• Ensure cases progress efficiently and in line with agreed standards
• Contribute to and take ownership of improvements to investigation processes and procedures

End User Support Manager

Data Architect

Investigations Paralegal