The Normal Brand

Store Manager

The Normal Brand

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
  • Inspire, develop, and lead team to drive and excellent customer experience and revenue
  • Manage revenue, and payroll
  • Recruit, hire, and retain store team
  • Implement high customer service standards throughout the store and team
  • Create, maintain relationships with our guests
  • Encourage suggestive selling to maximize revenue
  • Monitor inventory levels and communicate specific replenishment needs to HQ
  • Maintain a clean store and merchandise to Normal standards
  • Gives constructive feedback to District Leader on all aspects of the business
  • Mentor, develop team through clear communication
  • Make a schedule that is adequately and efficiently staffed to business needs
  • Educate and train team on product knowledge
  • Participate in weekly calls with peers and District Leader
  • Embrace an environment that is respectful in communication
  • Responsible for securing store

Requirements

  • 5+ years retail apparel management experience
  • Eager to learn through feedback and solve problems in a fast-paced environment
  • Proficient communication skills with HQ and store team- verbal and written
  • Strategic Thinking and Planning skills
  • Self-starter
  • Independent, goal oriented, data driven, competitive, and positive energy
  • Inventory integrity
  • Time management and merchandising abilities
  • People person - approachable, friendly
  • Proficiency with Microsoft Word, Excel and Google Drive
  • Ability to adapt quickly to new systems and processes
  • Change agent
  • Flexible availability, nights, weekends and holidays
  • Multi-unit Store Manager (preferred)
  • 6+ years of retail management experience (preferred)
  • Fashion/apparel industry experience (preferred)
  • Passion for making people happy (preferred)
  • Proficiency with Shopify and Shopify POS (preferred)
  • Strong integrity (preferred)
  • Excellent fashion sense (preferred)
  • Self-Awareness (preferred)
  • Experience as an apparel buyer (preferred)
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