Customer Success Manager, Mid-Market
Heidi Health
Strategic Account Manager
The Health Management Academy
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $125,000 - $150,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as a strategic partner and trusted advisor to captive organizations, with an emphasis on uncovering new opportunities to expand to their member companies.
- Identify, cultivate, and close expansion opportunities within existing captive structures.
- Act as a subject matter expert during, especially with captive insurers and self-insured employers, showcasing PHM’s differentiated value proposition.
- Develop and implement strategies to integrate PHM services into client benefit ecosystems, driving member engagement and measurable outcomes.
- Provide clear reporting and insights that demonstrate PHM’s value and reinforce opportunities for further adoption.
- Collaborate with sales and clinical resources to deliver on growth objectives and strengthen long-term client relationships.
Requirements
- Bachelor’s degree and 5+ years of demonstrated success in business development, client growth, and account expansion.
- Experience engaging with captive insurers and other self-insured employers highly valued.
- Proven ability to establish yourself as a trusted advisor to executive stakeholders with a high sales drive.
- Strong executive presence and excellent collaboration, communication, and presentation skills.
- High level of technology literacy, with the ability to navigate complex client data and benefit ecosystems.
- Availability and ability to travel regularly.
