The Hartford

Financial Planning and Analysis

• Produce accurate and timely reporting packages for Small Business (e.g., monthly business reviews, supporting exhibits, performance dashboards)
• Develop clear, thoughtful commentary on results and trends in a way non-finance partners can understand
• Help drive improved reporting capabilities, including predictive and prescriptive analytics
• Support monthly, quarterly, and annual financial cycles including Budget, Outlook, and long-term strategic plan
• Develop driver‑based forecasts and proactively identify emerging risks and opportunities
• Prepare variance analysis vs. Budget, Outlook, and Prior Year; synthesize insights for Finance and business leadership
• Build strong relationships with Small Business partners, (underwriting, product, strategy, actuarial) providing clear financial guidance to influence decision‑making
• Deliver analytics and insights on growth, profitability, expenses, and operational performance
• Respond to ad‑hoc requests and support strategic initiatives across the segment
• Identify opportunities to streamline recurring forecast, reporting, and analytical activities
• Help advance automation, including use of TM1, Python, Power BI, and emerging analytics tools, including the use of AI
• Contribute to modernization efforts aligned with enterprise data and reporting initiatives

Senior Financial Analyst – Small Business Finance

Consultant

• Act as a senior process owner for assigned Employer Benefits operational processes, accountable for end to end performance, stability, and continuous improvement.
• Lead in depth analysis of business processes to identify pain points, root causes, and value added improvement opportunities.
• Develop and test proof of concept pilots to validate strategic hypotheses and operational assumptions.
• Apply Lean and Six Sigma methodologies to drive measurable improvements in efficiency, quality, and customer experience.
• Partner with business leaders to map current state and future state process flows across customer journey touchpoints and service channels.
• Define and maintain process documentation, control plans, and governance artifacts to ensure sustainable execution.
• Establish and monitor KPIs that reflect process health, customer outcomes, and operational performance.
• Serve as a key driver of the Employer Digital Adoption Strategy, focused on increasing customer use of the digital portal for: Service interactions, Billing and payments, Employee claims management, Self-service reporting capabilities, Document delivery and management
• Identify opportunities to migrate demand from manual and assisted channels to digital, aligning process design, communications, and operational behaviors to support adoption.
• Partner with Digital, Product, Technology, Marketing, Contact Center, and Operations teams to ensure digital capabilities are embedded into end to end processes—not treated as add ons.
• Drives analysis of digital adoption trends to build insights and inform backlog. Partners with analytics teams to power self service of analysis through access to data.
• Use Voice of the Customer (VOC) and Voice of the Employee (VOE) insights to understand barriers to digital usage and design targeted adoption tactics.
• Lead test and learn pilots (e.g., messaging, workflow changes, digital prompts, education) to influence customer behavior and improve digital utilization.
• Translate digital adoption goals into clear operational requirements, including changes to processes, training, scripts, and performance measures.
• Track and report on digital adoption metrics, outcomes, and benefits realization, ensuring transparency and accountability.
• Manage and execute cross functional initiatives from concept through implementation, ensuring delivery within scope, timeline, and budget.
• Develop and execute change management, communication, and adoption plans that support both process changes and increased digital engagement.
• Lead others through change related to new system enhancements, process decisions, and future state visions.
• Support business planning activities, including staffing, expense impacts, and benefit realization associated with process and digital initiatives.
• Facilitate cross functional teams to deliver outcomes across Claims, Finance, Actuarial, Technology, and other corporate partners.
• Act as a trusted advisor to leaders by providing insight on process performance, digital adoption trends, and improvement opportunities.
• Build strong partnerships across business and technology teams to align strategy, execution, and results.

Senior Process Optimization Consultant

Accounting Manager

• Own and elevate the investment sections of The Hartford’s 10-Qs, 10-Ks, and Investor Financial Supplements—partnering across the organization to translate portfolio developments and market conditions into clear, decision-useful disclosures
• Lead the quarterly credit loss review and yield update process, integrating investment performance, market drivers, and cash flow modeling outputs into recommendations and a final readout for HIMCO senior leadership (including the CIO) and The Hartford’s Controller
• Oversee accounting and deep-dive analysis for complex alternative asset classes, including derivative hedge effectiveness testing, review of net investment income budget and outlook projections, and delivery of reporting and analysis needed for these asset classes
• Drive the adoption of new GAAP and SEC accounting standards and investment structures, from technical research and policy through assessment, communication, and execution of financial statement impacts
• Serve as an active member of the HIMCO Valuation Committee, contributing expertise on the development, refinement, governance, and ongoing evaluation of valuation models and methodologies
• Respond to strategic and ad hoc analytical requests that support investment portfolio management, executive decision-making, and enterprise-wide priorities
• Partner with external auditors and internal stakeholders to deliver GAAP audit requirements and maintain strong SOX control design, documentation, and operating effectiveness
• Champion continuous improvement and modernization, leveraging capabilities across the investment accounting platform, data warehouse, TM1, and emerging AI technologies to streamline workflows, enhance analytical insight, and increase efficiency
• Lead, coach, and develop a team (one Assistant Director and senior analysts/accountants), fostering strong feedback, accountability, and leadership behaviors aligned with The Hartford’s culture

Director, Accounting Reporting

Artificial Intelligence

• Own delivery, performance, and risk outcomes for one or more large, complex Applied AI portfolios spanning multiple teams, domains, or lines of business.
• Translate enterprise and business‑unit AI priorities into multi‑year portfolio roadmaps and investment plans.
• Ensure applied AI solutions deliver measurable business value while meeting standards for security, reliability, explainability, fairness, safety, and cost efficiency across solution types including generative and agentic AI, retrieval‑augmented systems, forecasting, recommendation systems, anomaly or fraud detection, and multimodal use cases.
• Lead and develop Sr. Directors and Directors.
• Build leadership bench strength through succession planning, coaching, and capability development.
• Ensure consistent application of the Applied AI operating model, decision rights, delivery discipline, and escalation paths across the portfolio.
• Reinforce shared expectations for quality, evaluation rigor, and production readiness.
• Provide portfolio‑level technical direction and rigorous oversight, partnering closely with Principal ICs, Architecture, AI Platform, and Centers of Excellence.
• Ensure consistent adoption of approved AI standards, patterns, and guardrails.
• Review and thoughtfully evaluate portfolio‑level architectural choices, evaluation approaches, production readiness, and operational risk signals, guiding leaders through disciplined trade‑offs across quality, grounding, latency, cost, scalability, and regulatory risk.

AVP, Applied AI

Platform Engineer

• Develop value-added features tailored to company specific work, above and beyond the core capabilities of the cloud platform and relevant vendor tools
• Research, experiment with, and implement suitable GenAI algorithms, tools, and technologies
• Explore new services and capabilities in AWS, Google Cloud Platform, and Azure to support GenAI and ML services
• Enhance platform functionality with strong engineering expertise in AI, ML, Agentic Frameworks, and modern data technologies
• Develop and promote best practices in AI, ML, and data engineering across teams
• Architect and design end-to-end solutions at a component level
• Collaborate with partners in Enterprise Data, Data Science, Business, Cloud Enablement Team, and Enterprise Architecture teams
• Manage engineering tasks, driving execution, and optimizing workflows with minimal guidance
• Provide technical mentorship and career growth opportunities for team members
• Review work of systems-level engineers to calibrate deliverables against project and business expectations

AI Platform Engineer – Google Cloud Platform

• Develop and lead The Hartford’s enterprise strategy for AI and emerging technology partnerships
• Establish a new enterprise capability that integrates market scouting, external partnerships, ecosystem intelligence, AI governance, and portfolio acceleration
• Define the long-term strategy, operating model, success metrics, and talent roadmap
• Represent The Hartford externally among hyperscalers, academia, investment networks, and AI leaders
• Oversee the full lifecycle of partnerships—from scouting and diligence through negotiation, activation, and scale
• Monitor frontier AI research, infrastructure trends, model advancements, and regulatory developments that impact enterprise strategy
• Act as an advisor to senior leaders on ecosystem movements, competitive intelligence, and future-state operating models
• Drive sourcing, evaluation, due diligence, and structuring of partnerships spanning AI platforms, cloud providers, data products, workflow automation, and emerging technologies to accelerate enterprise transformation
• Develop policies and best practices to ensure ethical, transparent, and safe AI usage
• Serve as a senior advisor and thought partner to the Chief AI & Analytics Officer

Director, AI Strategy – Emerging Technology

Account Manager

• Supports Commercial Underwriting in the sales acquisition process
• Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business
• Serves as the point of contact for agents in handling inquiries and requests
• Communicates with customers to request needed information and resolves problems
• Responsible for handling high volumes of transactions
• Effectively balance quality and timeliness while working alongside the Underwriter to Manage a Book of Business
• Multi-task, prioritize and manage daily work activities
• Maintains an effective pending/diary/follow-up system

Account Manager – Commercial Energy

Data Engineer

• Utilize tools such as Informatica, B2B, PL/SQL, Hadoop, etc… to develop data assets that support organizational decision making via prototyping, data discovery, profiling, etc.
• Leverage data mining and Business Intelligence tools to analyze large amounts of data identifying relationships and patterns within the data
• Solve a range of core business and technical questions through data analysis
• Engage in work that is guided by more senior members of the team

Associate Data Engineer – Tech Catalyst Program

Client Services Representative

• Responsible for supporting profitable growth and retention of accounts
• Understand an account's needs while developing and delivering an end-to-end service offering that differentiates The Hartford in the marketplace
• Support the end-to-end service mission while delivering engaging customer presentations that demonstrate professional diplomacy, articulated messaging and a friendly confidence that drives positive outcomes for customers
• Negotiate and coordinate end-to-end account services between the claim organization, underwriting, the account and the agent/broker while executing loss cost containment initiatives through detailed analysis of performance results
• Resolve service issues promptly via engagement with various internal service providers
• Provide training to local agents and business partners on new claim products and services

Claims Client Service Executive

• Responsible for product management & development and portfolio underwriting of assigned product(s)
• Review, draft and maintain the suite of policy forms and corresponding endorsement libraries
• Develop and maintain underwriting guidelines and underwriting authority
• Provide internal and external training and collaborate with peers and UW community
• Continuously research competitive landscape, economic, industry, product, actuarial trends, risk assessment, and financial metrics
• Work closely with the Financial Liability Underwriting Officer and other stakeholders to advance pricing and portfolio segmentation
• Support underwriting on key business initiatives and maintain relationships throughout the organization
• Provide thought leadership in area of expertise

Director, Product & Underwriting – Financial Institutions

Underwriter

• Serve as the senior underwriting authority for Wrap-Up (OCIP/CCIP) programs within Construction
• Provide technical leadership and guidance to Wrap-Up underwriting professionals
• Approve complex program structures, pricing, terms, and conditions
• Collaborate with claims, safety, and actuarial partners to ensure enterprise alignment and portfolio performance
• Own Loss Sensitive underwriting authority across Construction
• Establish underwriting standards, program structures, and referral and escalation protocols
• Oversee deal review, portfolio quality, and large or complex risk transactions
• Balance profitable growth with underwriting discipline and risk governance
• Participate in stewardship meetings, key broker discussions, and select client engagements
• Support opportunity origination while reinforcing underwriting standards and portfolio quality
• Clearly articulate The Hartford’s construction risk philosophy to external partners
• Mentor and develop underwriting talent to build bench strength and technical depth
• Act as underwriting proxy for the Chief Underwriting Officer as needed
• Provide portfolio insights, trend analysis, and risk perspective to senior leadership

Underwriting Officer, Wrap Ups – Loss Sensitive Construction

Full-stack Engineer

• Hands-on technical lead for one or more Scrum teams
• Accountable for technical deliverables on invest and maintenance projects
• Proactively address technical issues and risks
• Work closely with stakeholders to design and document solutions
• Mentor and train project team members (including Sourcing Partners)
• Coordinate between multiple disciplines to implement complex business solutions
• Perform detailed technical reviews including code review

Senior Staff Software Engineer – Duck Creek

• Act as liaison between Operations, Training, HR, Finance and Expense business partners with regards to staffing and capacity planning. Develop and maintain strong working relationships with partners
• Establish staff plans and/or capacity requirements based on data and analytics. Maintain comprehensive knowledge of staffing model inputs and methodology. Work closely with Operations business partners in the development of work process time standards
• Conduct planning meetings to discuss and or communicate capacity needs, risks, opportunities and results to various functions
• Conduct detailed variance analytics and identify key business drivers of change. Research, forecast and report on demand drivers. Review forecast for accuracy and make proactive changes to minimize variances
• Influence and negotiate with business partners and colleagues. Clearly articulate points of view and provide compelling rationale to influence decisions
• Working closely with the Operational Lines Finance, Expense and Operations leads, identify trends, quantify impacts, and communicate business results relative to staffing implications on a monthly basis. Respond to “what-if” scenarios, cost benefit requests, and other projects that have staffing implications. Able to quantify implications of initiatives on staffing needs
• Understand the interrelationship between model variables and the impact to service level commitments
• Develop benchmarking metrics in order to understand efficiency/productivity of actual planned staffing levels. Assess risk and opportunities
• Develop and maintain expertise in business process. Be able to translate into working staff model that allows the isolation of impacts of change in variables
• Participate in model optimization techniques that drive efficiency and optimize resource utilization
• Play a key role in the financial outlook and operating plan process by submitting staffing projections for current and outer years. Communicate detailed explanations of change drivers and gain approval from leadership on an ongoing basis

Capacity Planning Consultant

Business Development Rep

• Drive sales activity on consolidation quotes by engaging agents through outbound phone and email outreach to advance quoted opportunities toward placement
• Execute outreach aligned to Consolidation and Small Business Unit design, as well as The Hartford (HIG) and agency parameters
• Manage contact timing and frequency based on quote maturity, premium size, and additional needs surfaced through agent discussions
• Review consolidation quotes prepared by the Consolidation team to understand coverage, pricing position, and competitive considerations prior to agent engagement
• Identify Account Executives with multiple policies that should be addressed through a coordinated sales conversation to improve consolidation outcomes
• Prepare for agent conversations by evaluating selling points, coverage differentiators, payroll billing considerations, My Account features, and other value elements to support sales discussions beyond price
• Answer coverage and appetite questions and reinforce Hartford appetite boundaries across Standard Products, Global Specialty, Excess & Surplus, and Flex offerings
• Engage agency partners directly to confirm intent, overcome objections, and move consolidation quotes to placement
• Request pricing adjustments when needed by coordinating with Underwriting and internal partners to support closing activity
• Communicate agent feedback to Partner Managers and Underwriting when business does not move forward, including clearly documenting reasons for lost opportunities
• Track, organize, and manage consolidation sales activity using CRM and calendaring tools, including engagement status, next steps, and outreach cadence, to ensure strong pipeline management, visibility, and consistent execution
• Achieve established sales performance expectations tied to consolidation engagement, wins and successful transition to HIG
• Demonstrate ownership of results by proactively identifying and addressing barriers that prevent opportunities from closing
• Support additional sales initiatives as needed, including Book Quoting Commitments and large account activity

Business Development Representative

• Reporting to Director of State Tax
• Candidate will be primarily responsible for the day-to-day administrative operations of the State Tax team
• Perform daily mail sorting and analysis
• Monitor the shared team mailbox
• Run daily team-wide reports
• Prepare basic tax filings across different tax types
• Assist with various projects & opportunities