The Hartford

Business Development Representative

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: Hartford • Connecticut • Illinois • United States

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Salary

💰 $59,200 - $88,800 per year

About the role

  • Drive sales activity on consolidation quotes by engaging agents through outbound phone and email outreach to advance quoted opportunities toward placement
  • Execute outreach aligned to Consolidation and Small Business Unit design, as well as The Hartford (HIG) and agency parameters
  • Manage contact timing and frequency based on quote maturity, premium size, and additional needs surfaced through agent discussions
  • Review consolidation quotes prepared by the Consolidation team to understand coverage, pricing position, and competitive considerations prior to agent engagement
  • Identify Account Executives with multiple policies that should be addressed through a coordinated sales conversation to improve consolidation outcomes
  • Prepare for agent conversations by evaluating selling points, coverage differentiators, payroll billing considerations, My Account features, and other value elements to support sales discussions beyond price
  • Answer coverage and appetite questions and reinforce Hartford appetite boundaries across Standard Products, Global Specialty, Excess & Surplus, and Flex offerings
  • Engage agency partners directly to confirm intent, overcome objections, and move consolidation quotes to placement
  • Request pricing adjustments when needed by coordinating with Underwriting and internal partners to support closing activity
  • Communicate agent feedback to Partner Managers and Underwriting when business does not move forward, including clearly documenting reasons for lost opportunities
  • Track, organize, and manage consolidation sales activity using CRM and calendaring tools, including engagement status, next steps, and outreach cadence, to ensure strong pipeline management, visibility, and consistent execution
  • Achieve established sales performance expectations tied to consolidation engagement, wins and successful transition to HIG
  • Demonstrate ownership of results by proactively identifying and addressing barriers that prevent opportunities from closing
  • Support additional sales initiatives as needed, including Book Quoting Commitments and large account activity

Requirements

  • 2+ years of experience in sales or sales support in a commercial insurance environment
  • Ability to learn and apply Small Business products, underwriting appetite, pricing concepts, and consolidation sales strategies through training and on‑the‑job experience
  • Comfortable working in Microsoft tools, including Outlook, Excel, Teams, and shared documentation platforms, to organize work, track activity, and manage a sales pipeline
  • Experience with Salesforce or similar CRM tools preferred, with the ability to learn and effectively use CRM systems to manage opportunities, document activity, and support sales outcomes
  • Willingness and ability to use AI‑enabled tools and data insights to prioritize opportunities, support outreach, and improve sales execution
  • Strong organizational skills with the ability to manage multiple active opportunities, maintain disciplined contact cadences, and ensure consistent follow‑through
  • Sales‑driven mindset with a focus on agent engagement, opportunity progression, and delivering measurable results
  • Demonstrated ownership and accountability for outcomes, including follow‑through on commitments and timely escalation of issues
  • Strong written and verbal communication skills with the ability to influence agents and work effectively with internal partners
  • Ability to operate in a fast‑paced, evolving environment while maintaining accuracy and structure
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities
  • Short-term or annual bonuses
  • Long-term incentives
  • On-the-spot recognition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salessales supportcommercial insuranceunderwritingpricing conceptsconsolidation sales strategiesCRM systemspipeline managementdata insightsagent engagement
Soft Skills
organizational skillssales-driven mindsetownershipaccountabilitycommunication skillsinfluencefollow-throughtime managementadaptabilityproblem-solving